jlcrimm

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Just got the call! Mine should be ready for pick up tomorrow!

31AF61C6-FE7D-493A-95EA-39FE28E6390C.jpeg
Hi Groovymom
do you mind sharing if your axle was indeed replaced? It sounds like the your dealer might have had the part ready already
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GroovyMom

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They told me that they did the recall Wednesday morning. Must have had the part since the car was delivered to them Tuesday afternoon.
 

dr__bob

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Woo hoo! I got my Mach-E Premium on Aug 29. A few days later a friend pointed out the recall on the NHTSA website. I checked, and indeed, my VIN was included in the range. So I talked to Ford (not the dealer where I picked up the MME, but one much closer to home). They looked it up and confirmed that my car needed to be checked, even though neither FordPass nor the Ford pages that I could access showed the recall. I brought the car in yesterday morning, and the service rep immediately gave me a rental, saying that she didn't know how long the recall would take. Later yesterday she called saying that my MME was cleared, so I don't have a bad half axle serial number. Yea! So, even though the Ford recall notice authorizes a rental if the car is held overnight, I got a rental and the MME back the same day. Your mileage (e-mileage or otherwise) may vary.
 

Maquis

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They told me that they did the recall Wednesday morning. Must have had the part since the car was delivered to them Tuesday afternoon.
It’s possible that they determined by inspection, that replacement wasn’t required. Only about half of the cars produced during the period got bad parts.
 

MachEGTPilot

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Actually if you read the details of the NHTSA report apparently they set up the lathe wrong, and it ended up taking off more material than it was supposed to. The supplier made about 5k parts before they caught it, but had already shipped out 500. Those 500 were installed during the build week in question, but ford doesn't track it to the vehicle. Just the build week. So of 1100 or so cars "affected" only 500 of them will need the change. The rest are good.

I see this kind of recall as a good thing. The supply chain is working, they figured it out internally, and they came forward before a customer complained. I wish the HVBJB issue seemed as transparent. That was a cluster because I think ford had a known design flaw (can anyone say 5 seconds?) and they thought it would be a small # of cars that they would handle with warranty replacements.

But now too many people mash on the pedal, and they don't have any design latitude to fix it. It is still going to affect a small # of people (relatively speaking), but those people are going to be the ones that drive the car to the fullest and are loudest.
I disagree, never "mashed the pedal" yet still had the failure.......
 


Neil4Real

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Actually if you read the details of the NHTSA report apparently they set up the lathe wrong, and it ended up taking off more material than it was supposed to. The supplier made about 5k parts before they caught it, but had already shipped out 500. Those 500 were installed during the build week in question, but ford doesn't track it to the vehicle. Just the build week. So of 1100 or so cars "affected" only 500 of them will need the change. The rest are good.

I see this kind of recall as a good thing. The supply chain is working, they figured it out internally, and they came forward before a customer complained. I wish the HVBJB issue seemed as transparent. That was a cluster because I think ford had a known design flaw (can anyone say 5 seconds?) and they thought it would be a small # of cars that they would handle with warranty replacements.

But now too many people mash on the pedal, and they don't have any design latitude to fix it. It is still going to affect a small # of people (relatively speaking), but those people are going to be the ones that drive the car to the fullest and are loudest.
Plenty will disagree with you on how you get the HVBJB failure. Mine failed with very little throttle input at just over 40 MPH and I've never DCFC the car, either. So you're pretty factually wrong saying "those people are going to be the ones that drive the car to the fullest and are loudest." Maybe the loudest part is right xD
 

dabig

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Very frustrating, I got the letter but nothing in the system. The dealer is confused since nothing in the system but are doing the inspection anyway. Still waiting on the results...
 

dabig

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Very frustrating, I got the letter but nothing in the system. The dealer is confused since nothing in the system but are doing the inspection anyway. Still waiting on the results...
They said it passed the inspection and sending pictures to Ford. Shouldn't they know the numbers of the axles in question?
 
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JohnFoxeSheets

JohnFoxeSheets

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They said it passed the inspection and sending pictures to Ford. Shouldn't they know the numbers of the axles in question?
I presume that Ford wants proof that they did the inspection... ??‍♂
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