Ford Model e Dealership

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If your Mach e dealer will not continue as a Ford Model e Dealer, where is the Mach e owner expected to get service on the car?
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RickMachE

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If your Mach e dealer will not continue as a Ford Model e Dealer, where is the Mach e owner expected to get service on the car?
At a dealership that is a Ford Model e dealer?

Is this a trick question?
 


RickMachE

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No it’s not. Not everyone will have a readily available alternative to take their car to. It’s a very real concern.
If a dealership doesn't join, they can still sell through 2023. Clearly Ford knows that dealerships won't join, and that consumers MAY have to either switch dealers, or they'd be hosed. To assume that they don't realize this would be silly - it's a known issue. I fully expect them to work with dealers to keep an EV certified tech on staff.

However, that may be harder than it seems. My dealership is large. Right now they have ONE EV certified mechanic on staff. Months ago they told me (and I just confirmed it again yesterday), that they will NOT service EVs bought elsewhere, including those bought by current customers. Period.

They do have techs that can do updates, but no one to do things like battery replacements except the one tech.

I specifically asked if I buy a Lightning elsewhere (in 2022, assuming I can find a cancelled order with the features not deleted), would they service it. Answer - no.

If I worked as a mechanic at a car company that has EVs, I would attempt to get certified because it's a golden ticket.
 

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If a dealership doesn't join, they can still sell through 2023. Clearly Ford knows that dealerships won't join, and that consumers MAY have to either switch dealers, or they'd be hosed. To assume that they don't realize this would be silly - it's a known issue. I fully expect them to work with dealers to keep an EV certified tech on staff.

However, that may be harder than it seems. My dealership is large. Right now they have ONE EV certified mechanic on staff. Months ago they told me (and I just confirmed it again yesterday), that they will NOT service EVs bought elsewhere, including those bought by current customers. Period.

They do have techs that can do updates, but no one to do things like battery replacements except the one tech.

I specifically asked if I buy a Lightning elsewhere (in 2022, assuming I can find a cancelled order with the features not deleted), would they service it. Answer - no.

If I worked as a mechanic at a car company that has EVs, I would attempt to get certified because it's a golden ticket.
Yeah Rick, there's not an easy or quick answer tbh. We're in an unusual situation as, last time I checked, there isn't another archipelago state. Smaller dealers, which is the norm throughout the state, just may not be able to afford to pony up for an EV dealership particularly given the market size. Some might be able to do the entry-level dealership. For all of them, it may depend upon the willingness of Ford to finance or provide other financial assistance. That's going to be true of most rural areas as well. One size does not fit all. I think Ford is aware of that.

As for EV mx in general, I think we're going to see some movement in more people and some independent shops getting certified.
 

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My understanding was that dealerships were to decide by 10/31 if they would seek to acquire the certified or elite certified designation. I haven’t seen any information on when Ford would make an announcement which dealerships those will be. Anyone have any insight, or even called their own dealership to ask?
 

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My understanding was that dealerships were to decide by 10/31 if they would seek to acquire the certified or elite certified designation. I haven’t seen any information on when Ford would make an announcement which dealerships those will be. Anyone have any insight, or even called their own dealership to ask?
Ford pushed that deadline into December now as there was A LOT of dealer pushback. It will be interesting to see how this plays out as the costs to become E certified are not insignificant.
 

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No it’s not. Not everyone will have a readily available alternative to take their car to. It’s a very real concern.
Then don't buy a Ford EV. I wouldn't blame someone without more than 1 dealer nearby to pass up the decision to buy a Ford for that reason.
 

RickMachE

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Then don't buy a Ford EV. I wouldn't blame someone without more than 1 dealer nearby to pass up the decision to buy a Ford for that reason.
That's not the issue.

If one BOUGHT a Ford WHEN THERE WAS A FORD EV dealer, then Ford changes the rules and the dealer throws in the towel on the EV side, what's Ford's plan?
 

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That's not the issue.

If one BOUGHT a Ford WHEN THERE WAS A FORD EV dealer, then Ford changes the rules and the dealer throws in the towel on the EV side, what's Ford's plan?
I have a feeling the company line will be, "let me look and find the closest E certified dealer to you" even if that dealer is hundreds of miles away.
 

RickMachE

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I have a feeling the company line will be, "let me look and find the closest E certified dealer to you" even if that dealer is hundreds of miles away.
I have a feeling you are wrong.
 

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Bloomberg car guy discussed he went to an event with a bunch of Ford dealers in Ohio. They stated they were ready to make the investment to be EV certified but were told by some utility companies it would take THREE years to get the power they needed for the upgrade. Not good.
 

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That's not the issue.

If one BOUGHT a Ford WHEN THERE WAS A FORD EV dealer, then Ford changes the rules and the dealer throws in the towel on the EV side, what's Ford's plan?
^This
I will hold FORD financially responsible for changing the rules mid-game. My small dealer became EV certified just to order my MME (since then they've sold MME & Lightnings). They were great the one time I needed warranty work (provided a car, pickup, etc). I will require FORD to match that service in the future should FORD pull their EV certification by changing the rules.
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