sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
What do you mean, I can start the car via the phone just fine. What else is there to do outside of another OTA update
Sponsored

 

HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,945
Reaction score
17,394
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
WOW, you guys are way ahead of me, my android phone app only shows horn and lights icons.
No windows up/down, no hatch/frunk icon for my 2021 MME Premire I guess 1 out of 5 isn't too bad, maybe next month huh?
I was missing the second row of buttons in my iOS app as well, but I had PaaK enabled and functioning. My issue was a Ford login server issue where they would not allow non-alphanumeric characters in an email address (even though the characters in my email addy are perfectly legal). It took Ford 4 months to fix that. It should not exist for your account. Make sure you have PaaK set up and capable of starting your car. ??
 
Last edited:

HuntingPudel

Well-Known Member
First Name
Steve
Joined
Mar 23, 2021
Threads
88
Messages
12,945
Reaction score
17,394
Location
Bay Area, CA
Vehicles
2024 MME GT with Performance Upgrade, 1979 Fire-Am, 1972 K/5 Blazer
Occupation
Engineering
Country flag
What do you mean, I can start the car via the phone just fine. What else is there to do outside of another OTA update
If your phone cannot be used as a key (not as a remote start device), it does not have PaaK set up. Can you open the door with your phone locked and in your pocket? If no, you do not have Phone as a Key set up. ??
 

sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
Thank You, I will look into correcting this.
 


sparkout

Well-Known Member
First Name
Cliff
Joined
Nov 22, 2022
Threads
11
Messages
172
Reaction score
72
Location
48307
Vehicles
2021 Mach E 4X Premium
Occupation
retired
Country flag
I got into it as far as " turn off share vehicle data" per your instru. but that statement is not listed anywhere under any tab. It wants me to set up "fingertip recognition and password" to continue. How I got to this point I don't know but is that supposed to be a step in this process?
 

Mablanc

Well-Known Member
First Name
Mario
Joined
Jun 5, 2021
Threads
0
Messages
80
Reaction score
33
Location
BC
Vehicles
Mustang Mach E Premium
Occupation
Retired
Country flag
Last I heard on the subject was that the FordPass people were planning on adding that capability when a certain (unspecified) percentage of Job 1 cars had the necessary updates enabling the electronic frunk release. There has been no change as far as I know in the plans regarding pushing the module update via OTA. There may have been a possibility, at one time anyway, that the modules would get an update during the BC 1.3 suite of updates. So far that hasn’t happened.

If job 1 owners want the electronic Frunk release, their best bet is through a dealer that will perform the updates, either for a fee or free. If they’re waiting on Ford, they may be disappointed. In my case, the dealer won’t update even if you offer to pay absent a bulletin, CSP, etc. from Ford on the subject. Which also hasn’t happened.

I spent an hour with Ford Customer service last week to get an update on Frunk. They could not provide any updated information; there is a lot more details here in the Forum. Ford recommended I contact the dealer (as per your message), however, my dealership has no idea what I am talking about. I will take some of the details from the Forum and return to the dealership to get this Frunk button update completed.
 

Kamuelaflyer

Well-Known Member
First Name
Bill
Joined
Feb 18, 2020
Threads
11
Messages
11,362
Reaction score
22,953
Location
Hawaii
Vehicles
2021 Premium Infinite Blue. ER AWD. 2020 Raptor, 2021 Ranger.
Country flag
I spent an hour with Ford Customer service last week to get an update on Frunk. They could not provide any updated information; there is a lot more details here in the Forum. Ford recommended I contact the dealer (as per your message), however, my dealership has no idea what I am talking about. I will take some of the details from the Forum and return to the dealership to get this Frunk button update completed.
They need to update the BCM, the GFM, then run the “Enable Center Display Screen Hood Release Soft Button" routine. It’s not a particularly long update I’m told but could be a bit pricey depending on your dealers shop rate and minimum.

The info I provided about the wayward frunk OTA was provided by a Ford ”insider”. It may or may not be accurate now. Things change. As far as I know this particular insider is not on the forums or is at least not an active participant. In any event I’m personally not counting on a Frunk update via OTA from Ford, not soon or soon™.
 

macchiaz-o

Well-Known Member
First Name
Jonathan
Joined
Nov 25, 2019
Threads
171
Messages
8,580
Reaction score
15,988
Location
}not/A/gr8'Place.2.store-mEyePassword{
Vehicles
MY21 J1 Premium RWD SR
Country flag
I got into it as far as " turn off share vehicle data" per your instru. but that statement is not listed anywhere under any tab. It wants me to set up "fingertip recognition and password" to continue. How I got to this point I don't know but is that supposed to be a step in this process?
Yes, this sounds right. Here are the instructions from Ford:

https://www.ford.com/support/how-to...-set-up-phone-as-a-key-with-the-fordpass-app/

From what you've described, it sounds as though Phone as a Key requires you to improve the security protecting access into your phone, so that your phone meets minimum security thresholds to be used as a key. You must enable at least one of these options for unlocking access to your phone:
  • Facial recognition
  • Fingerprint scanning
  • Passcode/Personal Identification Number (PIN)
 

FordMachEGo

Well-Known Member
Joined
Jun 17, 2021
Threads
17
Messages
179
Reaction score
164
Location
SoCal
Vehicles
2021 Premium AWDx April 2021 build.
Country flag
Question regarding those who recently had the Frunk button appear in Ford Pass. Do you have IOS or Android?. I have IOS and had the dealer updates plus my own ForScan update (for the Sync Screen button) but am still waiting for the Ford Pass button even though my car has all the OTA updates including the radio button one. I also tried a forced stop of Ford Pass and rebooting my phone several times.
 

DR.J56

Well-Known Member
Joined
Jul 26, 2021
Threads
7
Messages
512
Reaction score
670
Location
Texas
Vehicles
2020 F-350. 2021 Mustang Mach E
Country flag
All I got was a rock!

My biggest fear is I’ll get the frunk button and never use it. I’m so used to going to the 70’s hood release to open the frunk I don’t think I can change now.
 

mach-ebert

Well-Known Member
Joined
Jun 26, 2023
Threads
11
Messages
150
Reaction score
122
Location
Wisconsin
Vehicles
2021 Mach-E Premium FE
Occupation
Technology
Country flag
Question regarding those who recently had the Frunk button appear in Ford Pass. Do you have IOS or Android?. I have IOS and had the dealer updates plus my own ForScan update (for the Sync Screen button) but am still waiting for the Ford Pass button even though my car has all the OTA updates including the radio button one. I also tried a forced stop of Ford Pass and rebooting my phone several times.
Android 13
 

FordMachEGo

Well-Known Member
Joined
Jun 17, 2021
Threads
17
Messages
179
Reaction score
164
Location
SoCal
Vehicles
2021 Premium AWDx April 2021 build.
Country flag
How about you Jimrpa. Are you using Android or IOS?
 

gnaark

Well-Known Member
Joined
Mar 4, 2021
Threads
30
Messages
278
Reaction score
436
Location
DC Metro
Vehicles
First Edition Rapid Red
Country flag
wait...I am late to the party. I have a 2021 First Edition with a Dec 2020 build date.
How do I also get the frunk button?!
Sponsored

 
 







Top