Post here if you have an active FDRS account and are willing to look up info for others

[Rj786]

Thank you for the quick response.

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[Mike G]

Appointment with dealer scheduled already for Thursday.
Appreciate the help!

Were you DC fast charging that day?

Did the error disappear after a restart, or the next day?

 

[MacherAWD]

Could someone check this VIN, looking at used Mach-es for a friend, its a 2021 Job 1, has the newer sync, wondering if any red flags on the VIN
3FMTK3SU1MMA02718

 

[Mike G]

Could someone check this VIN, looking at used Mach-es for a friend, its a 2021 Job 1, has the newer sync, wondering if any red flags on the VIN
3FMTK3SU1MMA02718

4 Nov '20 build date, early Job 1 car.

Here's the list of available updates:

The powertrain updates were done using FDRS on the 21st of this month. That APIM in the list is the one that will take it to Sync 1049.

According to the session log history the first time this car appears in the system (from somebody looking up the VIN) was 15 July '22. And that was somebody reading up on the glass recalls, the 21P22 catchup fix and the 21G01 BlueCruise update. Later in the summer of '22 was when the glass and all the updates got done...and I assume that BlueCruise happened with OTAs because there's no indication it was done with FDRS.

 

[SeattleSpartan]

Were you DC fast charging that day?

Did the error disappear after a restart, or the next day?

Was DCFC’ing, error does not disappear after reset or idle time.

 

[SeattleSpartan]

Was DCFC’ing, error does not disappear after reset or idle time.

@Mach-Lee would you be able to check as Mike suggests?

 

[737flyer]

My neighbor keeps getting UpdatePostponed. Can you look up his pts for errors
3FMTK3SU0NMA13436

 

[Mike G]

My neighbor keeps getting UpdatePostponed. Can you look up his pts for errors
3FMTK3SU0NMA13436

I can't see other people's VINs in PTS but @rugedraw or @Mach-Lee can...but I guess my first question would be...why didn't they hit the Update Now button?

 

[Mach-Lee]

@Mach-Lee would you be able to check as Mike suggests?

The powertrain fault is being set by the P2C95 code in the SOBDM. That code is closely related to this SSM: https://www.macheforum.com/site/thr...-mil-and-dtc-p2c94-stored-in-the-sobdm.29237/

Basically the contactor control voltage is being held high when it expects it to be low. So the relay isn't performing as expected. This could be due to a software glitch or an actual physical problem.

Either way, I'd have your dealer take a look.

 

[737flyer]

I can't see other people's VINs in PTS but @rugedraw or @Mach-Lee can...but I guess my first question would be...why didn't they hit the Update Now button?

Probably hit the update button 10 times. Same screen pops up.

 

[Mike G]

Probably hit the update button 10 times. Same screen pops up.

Ah okay...

 

[Mach-Lee]

My neighbor keeps getting UpdatePostponed. Can you look up his pts for errors
3FMTK3SU0NMA13436

The update has been failing repeatedly because of a low 12V battery. I see it has been really low in the past few days, down to 33% at one point. The battery capacity is also low, so there might be some kind of unresolved 12V drain or something causing chronic degradation. Make sure any dash cams are unplugged. 12V definitely needs a fully reconditioning charge or else it needs to be replaced.

He needs to follow this to charge the 12V enough to do the update:

How To Get Failed OTAs To Install

And remove drains / recondition the 12V battery:

How to Recondition/Service Your 12V Battery

 

[737flyer]

Ah okay...

We put a battery charger on the car. Also drove around for an hour. He just plugged in

The update has been failing repeatedly because of a low 12V battery. I see it has been really low in the past few days, down to 33% at one point. The battery capacity is also low, so there might be some kind of unresolved 12V drain or something causing chronic degradation. Make sure any dash cams are unplugged. 12V definitely needs a fully reconditioning charge or else it needs to be replaced.

He needs to follow this to charge the 12V enough to do the update:

How To Get Failed OTAs To Install

And remove drains / recondition the 12V battery:

How to Recondition/Service Your 12V Battery

I but a charger on the battery shows 12.7 volts. He also drove it around for 1 hour. 2 days ago. I told him to put his garage home charger on and leave it on over night.

 

[Mach-Lee]

We put a battery charger on the car. Also drove around for an hour. He just plugged in
I but a charger on the battery shows 12.7 volts. He also drove it around for 1 hour. 2 days ago. I told him to put his garage home charger on and leave it on over night.

So what I'm finding is that some battery chargers don't actually charge the battery past 80% even though they show 100% full. The highest you got it was like 68%. When the charger thinks the battery is done, it needs to output 13.5V+ for an additional 3+ hours to fully charge the battery enough. Having the car charge itself for 6-10 hours continuously seems to work better.

To recondition the battery, it needs to be held at 13.6V for a good 48 hours continuously. It's a slow process.

 

[rugedraw]

So what I'm finding is that some battery chargers don't actually charge the battery past 80% even though they show 100% full. The highest you got it was like 68%. When the charger thinks the battery is done, it needs to output 13.5V+ for an additional 3+ hours to fully charge the battery enough. Having the car charge itself for 6-10 hours continuously seems to work better.

To recondition the battery, it needs to be held at 13.6V for a good 48 hours continuously. It's a slow process.

Maybe a silly question, but I don't know these vehicles well. With the ICE trucks, resetting the BMS after charging the battery has proven to help these type of OTAs go through. Do these vehicles have a similar system that can be reset after charging the 12V battery?

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