Post here if you have an active FDRS account and are willing to look up info for others

[Brons2]

You cannot trust your car or the dealer to know if your vehicle is up to date or not. You can only trust total and complete strangers on the internet. Your car is on Sync 22326 which is 3 versions behind the latest. Modules with pending updates are below. This list does not show several APIM, GWM, TCU and at least one IPC update you would need to be fully up to date.

Before you ask: No, the dealer won't do them. Ford does not pay them labor hours to update modules just because they are not up to date. They will only apply updates to modules due to a recall or to fix an issue with the car that a module update will fix.

Welcome to new vehicle ownership. This is not a Ford thing; same applies to all brands.

Well, I've already contacted the dealer and requested a courtesy software update. There is no way I would have taken delivery had I known the software was not fully up to date. If I had to stand over their heads until 2am, I would have done it if that's what it took. I work in Cybersecurity for #$%&s sake.

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[rugedraw]

Well, I've already contacted the dealer and requested a courtesy software update. There is no way I would have taken delivery had I known the software was not fully up to date. If I had to stand over their heads until 2am, I would have done it if that's what it took. I work in Cybersecurity for #$%&s sake.

Good luck. I would start preparing myself to be disappointed.

 

[Brons2]

Good luck. I would start preparing myself to be disappointed.

Well don't know if this is the final answer on the software updates but the salesman replied with the following:

Yes, we would be more than happy to get that car cleaned up for you as we discussed the other evening and I would be happy to schedule a day to come get the car from your wife and return it after the cleaning. We’ll also run it through service to check your software and get everything updated to the latest versions and make sure to run a diagnostic just in case on the charging module/software.

(brons2's note: delivered dirty because it was 9:30 PM and no porters available, it had what I'll call a wipedown but there was still the outline of bird droppings present)

I chose this dealer for two reasons even though they are far from the house:
1. They had the car we wanted (probably pretty obvious), a new 23 Premium, for the 10500 lease bonus available.
2. They have a reputation of having more integrity than other Ford dealers in the area, and my past dealings with them have been positive.

So we'll see, you might be right. It wouldn't shock me if you are, but then again, they might just go the extra mile also.

 

[filequit]

Can I get a check on my recently repaired mach-e? 3FMTK3R75PMA11779

A few days getting the 24.2.4.9.1 update, I effectively ended up locked out of the car with neither the fob or PaaK working to unlock the vehicle. The lights would respond but the doors wouldn't actually engage. Emergency frunk override didnt work as the LVB had power. Dealership indicates they replaced the GWM and LVB, and I am curious if they have the GWM at the same 24.2.4.9.1 version or if it is behind now, and any other module updates that are pending. Thanks guys!!

 

[rugedraw]

So we'll see, you might be right. It wouldn't shock me if you are, but then again, they might just go the extra mile also.

I would love to be wrong and I hope they do indeed do everything for you.

 

[rugedraw]

Can I get a check on my recently repaired mach-e? 3FMTK3R75PMA11779

A few days getting the 24.2.4.9.1 update, I effectively ended up locked out of the car with neither the fob or PaaK working to unlock the vehicle. The lights would respond but the doors wouldn't actually engage. Emergency frunk override didnt work as the LVB had power. Dealership indicates they replaced the GWM and LVB, and I am curious if they have the GWM at the same 24.2.4.9.1 version or if it is behind now, and any other module updates that are pending. Thanks guys!!

PTS shows your GWM is on software version LJ8T-14H483-FAR which is what that OTA changes the strategy to.

 

[Brons2]

Well literally right after the email thread with the salesman that my wife was copied on, she sends me this from her work as she was leaving (not really 109F, more like mid-high 90s).

Don't know if this is everything but at any rate I'm glad to see it. I suppose it might not have tried to update until the sales papers were in the system at the mothership. We just took it home Monday night, so it hasn't even been 3 full days yet. I guess I should be patient.

 

[cafdiniz]

Hello!
I just scheduled my HVBJB replacement (Recall 23S56) and would appreciate it if someone could look into my VIN 3FMTK3SU5MMA42851 and let me know if there is anything else I should ask my dealer to check/fix.
Thanks!

 

[rugedraw]

Well literally right after the email thread with the salesman that my wife was copied on, she sends me this from her work as she was leaving (not really 109F, more like mid-high 90s).



Don't know if this is everything but at any rate I'm glad to see it. I suppose it might not have tried to update until the sales papers were in the system at the mothership. We just took it home Monday night, so it hasn't even been 3 full days yet. I guess I should be patient.

Yes, patience is a necessary virtue when it comes to these things.

Hello!
I just scheduled my HVBJB replacement (Recall 23S56) and would appreciate it if someone could look into my VIN 3FMTK3SU5MMA42851 and let me know if there is anything else I should ask my dealer to check/fix.
Thanks!

Your car is on Sync 23352 which is the latest available and is not reporting any codes that I can suggest you use as leverage to get them to apply some of the pending updates you have showing. Tell them your phone gets hot and doesn't charge when you use the wireless charging pad. They'll update the module for that. That module cannot be updated via the OTA process, so may as well have them do it while it is there.

 

[cafdiniz]

Your car is on Sync 23352 which is the latest available and is not reporting any codes that I can suggest you use as leverage to get them to apply some of the pending updates you have showing. Tell them your phone gets hot and doesn't charge when you use the wireless charging pad. They'll update the module for that. That module cannot be updated via the OTA process, so may as well have them do it while it is there.

Thank you so much!

 

[UncleDB]

You cannot trust your car or the dealer to know if your vehicle is up to date or not. You can only trust total and complete strangers on the internet. Your car is on Sync 22326 which is 3 versions behind the latest. Modules with pending updates are below. This list does not show several APIM, GWM, TCU and at least one IPC update you would need to be fully up to date.

Before you ask: No, the dealer won't do them. Ford does not pay them labor hours to update modules just because they are not up to date. They will only apply updates to modules due to a recall or to fix an issue with the car that a module update will fix.

Welcome to new vehicle ownership. This is not a Ford thing; same applies to all brands.

Sync 23291 may be the latest for you depending on what Ford has pending for you in FDRS which i don't have access to now. These are the modules with pending updates.

The codes with the stars next to them are the culprits. Your car recently started reporting ethernet failures between the GWM and IPMA which can be a problem to. Attached are the three SSM's/TSB's that are referenced by the codes. If the problems persist, a dealer visit may be warranted.

3FMTK4SE4PMA46070

Build date 5/29/23.

3FMTK4SE6PMA45941

Build date 5/19/2023.

[


The codes with the stars next to them are the culprits. Your car recently started reporting ethernet failures between the GWM and IPMA which can be a problem to. Attached are the three SSM's/TSB's that are referenced by the codes. If the problems persist, a dealer visit may be warranted.

You cannot trust your car or the dealer to know if your vehicle is up to date or not. You can only trust total and complete strangers on the internet. Your car is on Sync 22326 which is 3 versions behind the latest. Modules with pending updates are below. This list does not show several APIM, GWM, TCU and at least one IPC update you would need to be fully up to date.

Before you ask: No, the dealer won't do them. Ford does not pay them labor hours to update modules just because they are not up to date. They will only apply updates to modules due to a recall or to fix an issue with the car that a module update will fix.

Welcome to new vehicle ownership. This is not a Ford thing; same applies to all brands.

Sync 23291 may be the latest for you depending on what Ford has pending for you in FDRS which i don't have access to now. These are the modules with pending updates.

The codes with the stars next to them are the culprits. Your car recently started reporting ethernet failures between the GWM and IPMA which can be a problem to. Attached are the three SSM's/TSB's that are referenced by the codes. If the problems persist, a dealer visit may be warranted.

3FMTK4SE4PMA46070

Build date 5/29/23.

3FMTK4SE6PMA45941

Build date 5/19/2023.

Well. The service soon is still there and the grey bars are eliminating 2/3 of my acceleration. For whatever reason the app still says car health is good and contacting ford via chat states no available recalls or issues.

I assume it being persistent means time to call the dealer!

 

[jdeve]

HI, Can someone tell me what is new in the last couple of weeks and if 6.3.0 is is really 'not complete' or stuck or anything stuck? 3FMTK4SX6PMA24282

 

[rugedraw]

HI, Can someone tell me what is new in the last couple of weeks and if 6.3.0 is is really 'not complete' or stuck or anything stuck? 3FMTK4SX6PMA24282

It failed for the same reason it seems to have failed for a few people recently. Hash mismatch. I am not sure what causes it or what it exactly means, but the issue is on Frod's side and not your car.

 

[tobin1920]

been a little while... if anyone could check my VIN, it would be very much appreciated!

3FMTK3SUXNMA11127

 

[rugedraw]

been a little while... if anyone could check my VIN, it would be very much appreciated!

3FMTK3SUXNMA11127

Your car is on the latest available Sync version and only showing a few pending updates.

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