Without Bluecruise 1.3 for 2.5 yrs, almost giving up.

[ReverendPete]

I tend to agree with 4sallypat. I don't notice a huge difference between 1.2 and 1.3, and even though 1.3 is supposed to stay engaged longer, I find more dropouts than I had with 1.2. Not sure it's really something to be overly outraged about, especially if you already have 1.2.

People with '21 models seem to feel slighted, but Ford has repeatedly promised that 1.3 is still coming to your cars. I do wish that they were more communicative about some of these things, like exactly why the updates to the '21 models has slowed. It's likely that they're still working around issues getting it to install on Job 1 cars without messing up other functionality, and that is a GOOD thing! (But it would be nice if they would communicate about it more specifically).

But it also seems a bit like a straw-man argument that you've been without it for 2.5 years, when the very first EA people were lucky if they were getting even a year ago.

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[hbirring01]

I tend to agree with 4sallypat. I don't notice a huge difference between 1.2 and 1.3, and even though 1.3 is supposed to stay engaged longer, I find more dropouts than I had with 1.2. Not sure it's really something to be overly outraged about, especially if you already have 1.2.

People with '21 models seem to feel slighted, but Ford has repeatedly promised that 1.3 is still coming to your cars. I do wish that they were more communicative about some of these things, like exactly why the updates to the '21 models has slowed. It's likely that they're still working around issues getting it to install on Job 1 cars without messing up other functionality, and that is a GOOD thing! (But it would be nice if they would communicate about it more specifically).

But it also seems a bit like a straw-man argument that you've been without it for 2.5 years, when the very first EA people were lucky if they were getting even a year ago.

Thats the biggest thing! They cant promise something over and over and then not deliver for years and then just stay quiet about it. Thats the most toxic way to treat your customers. If they just communicated and told us what the hold up is and how theyre addressing it, it would alleviate a lot of tension and leave no room for speculation.

 

[SpeedRacer72]

I've posted before, sought help here and dealerships. The only update I received was a manual FDRS for BC 1.2 in 2022, at the dealership.

Ever since, no signs of BC 1.3 or a communication of any sort. @Ford Motor Company has really let customers down on comms. Worse, I've bought 3 yrs of a non existent BC updated with another year left.

I'm on the verge of letting this go, since a Job 1 early customer deserves kind (or better) treatment and communication, for being an early bird or scapegoat.

I am still not wrong
@Ford Motor Company could do so much to help improve communication between the end users and Ford
But really, what are they going to say? its not like they will actually say they don't care.
But their actions say it for them

 

[4sallypat]

In what ways did 1.3 make things worse when compared to 1.2 on your car? Enquiring minds want to know.

1.3 did not help with staying on more than 1.2.

This is on known stretches of the freeway where there are no construction work.

I have noticed that 1.3 would disconnect more frequently than 1.2 based on travels twice on the same stretch.

Around curves however, 1.3 does seem to stay on longer while 1.2 did disconnect consistently.

 

[Sikkun]

Thats the biggest thing! They cant promise something over and over and then not deliver for years and then just stay quiet about it. Thats the most toxic way to treat your customers. If they just communicated and told us what the hold up is and how theyre addressing it, it would alleviate a lot of tension and leave no room for speculation.

Personally have seen them communicate it is still coming to 21’s multiple times in the last couple months.

But that doesn’t stop the speculation so?

 

[Jeffvisor]

2021 Job 1 car with BlueCruise 1.0 this tread says almost giving up I would say join me and the others in giving up. It doesn't appear to be coming. You are lucky you have 1.2. When they offered us a deal to renew for $600 I almost did thinking it would be great to pay only $600 and keep getting the updates but I ended up not paying and so glad I did that was almost a year ago and no BC updates since I got the first 1.0 Bluecruise after I purchased the car.

 

[eponey]

Reminder to the thread don't forget to threaten to take your money elsewhere.

It's the MachEForum Special

Complaint + Being Retired + Threatening to take money elsewhere -- never change.

 

[mikeflash]

I am in the same boat. First Edition paid for 3 years and it was working as good as expected. But made a quick trip from Milwaukee to Fort Worth and it worked great until I decided to return home. About halfway home it stopped working as BlueCruise. It also kept telling me to hold on to the steering wheel even though I was holding it. My hands are sore from the death grip I had to apply to make it sense the presence of holding onto the wheel so that it would stop warning me to take control. That was not fun.

 

[Sikkun]

I am in the same boat. First Edition paid for 3 years and it was working as good as expected. But made a quick trip from Milwaukee to Fort Worth and it worked great until I decided to return home. About halfway home it stopped working as BlueCruise. It also kept telling me to hold on to the steering wheel even though I was holding it. My hands are sore from the death grip I had to apply to make it sense the presence of holding onto the wheel so that it would stop warning me to take control. That was not fun.

It’s monitoring torque. You can death grip it all you want….or you can just turn the wheel slightly, because that is what the sensor is checking.

 

[AjzRide]

I am in the same boat. First Edition paid for 3 years and it was working as good as expected. But made a quick trip from Milwaukee to Fort Worth and it worked great until I decided to return home. About halfway home it stopped working as BlueCruise. It also kept telling me to hold on to the steering wheel even though I was holding it. My hands are sore from the death grip I had to apply to make it sense the presence of holding onto the wheel so that it would stop warning me to take control. That was not fun.

2.1 NM of torque clockwise or counterclockwise is required to satisfy the nanny. As noted above, grip tightness is irrelevant.

 

[bbulkow]

In what ways did 1.3 make things worse when compared to 1.2 on your car? Enquiring minds want to know.

Same boat, '23 er rwd. Ford is not promising updates past 1.3 for me.

Posted my experience in another thread. In a nutshell, engagement is longer and disengagements are fewer, but the car wanders all over the lane more. More 'right hand dive'.

It's basically sloppier, and it does get around curves that it would never before.

Ford states the accuracy is better, it feels subjectively like the accuracy is the same. Claim matches experience of fewer disengagements.

I liked 1.2 better.

 

[Kamuelaflyer]

Same boat, '23 er rwd. Ford is not promising updates past 1.3 for me.

Posted my experience in another thread. In a nutshell, engagement is longer and disengagements are fewer, but the car wanders all over the lane more. More 'right hand dive'.

It's basically sloppier, and it does get around curves that it would never before.

Ford states the accuracy is better, it feels subjectively like the accuracy is the same. Claim matches experience of fewer disengagements.

I liked 1.2 better.

No BlueCruise roads here so I have nothing to go by in the BC discussion. I generally compare the current generation BlueCruise to the autopilots on old analog jets. Yes they worked but ….

 

[mikeflash]

2.1 NM of torque clockwise or counterclockwise is required to satisfy the nanny. As noted above, grip tightness is irrelevant.

I am not sure how much torque is required. All I can say is that I had both hands on the wheel and was indeed “driving” my car down the interstate actively paying attention and the nanny was telling me to take control. Only after intentionally grabbing much harder did the warning stop. Question. If the system measures torque how can people put weights on the wheel and have BC drive itself?

 

[AjzRide]

I am not sure how much torque is required. All I can say is that I had both hands on the wheel and was indeed “driving” my car down the interstate actively paying attention and the nanny was telling me to take control. Only after intentionally grabbing much harder did the warning stop. Question. If the system measures torque how can people put weights on the wheel and have BC drive itself?

You know how much torque is required because I told you (2.1 NM) .

One of the huge benefits of the Comma3X is that we log every single Canbus signal in the car anytime we are driving, and steering wheel torque is a Canbus signal. It was one of the first things I checked when I got my device because I was so annoyed at how much torque it takes to shut the nanny up. As a contrast, when the Comma3x pings you to put your hands on the wheel it only takes 1NM of torque to make it happy, which is much more reasaonble.

If you are driving with two hands, the weight of your left hand is canceled out by the weight of your right hand, resulting in the steering wheel detecting less torque than if you only had one hand on the wheel. The nanny will complain much less if you just hang one hand on the wheel at 3;00 or 9:00 (optimal position to provide the most resitence to the sensor). This is why the weight on the steering wheel trick works. Every time lane centering moves the steering wheel, the weight hanging on it provides a resistive force, which is measured as torque by the steering wheel sensor.

 

[hbirring01]

Personally have seen them communicate it is still coming to 21’s multiple times in the last couple months.

But that doesn’t stop the speculation so?

They may have communicated that but, what about communication recently? Why not tell us what's going on? Now it seems like they're going back on their word like when they said we would be getting 1.4. Now it's 1.3 and even that isn't delivered. 1.2 isn't even delivered. I'm just saying they're really making this situation worse. All they have to do is a little communication. What's the worst thing that could happen if they were transparent? Show their customers that they are incompetent?

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