Bratapfl

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Had the same issue some weeks ago. Had to reinstall FDRS - keep in mind to tick the box for clearing the cache.
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xofox25

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The license key must be same of employee mail. In motorcraft account you can assign more employees. You can create a new email in motorcraft as employee and link with the main account (It works for me in Spain)
Just try with an employee but same issue (licence assigned to the employee)

Had the same issue some weeks ago. Had to reinstall FDRS - keep in mind to tick the box for clearing the cache.
Try 3 times to uninstall by coching all (clear cache etc.) will try with another laptop.
Thank you guys for these idea ;)
 

rugedraw

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Just try with an employee but same issue (licence assigned to the employee)


Try 3 times to uninstall by coching all (clear cache etc.) will try with another laptop.
Thank you guys for these idea ;)
I've seen many cases where the log in will just work after you let some time pass without doing anything differently. I understand it is a one-day license and that is not the best scenario for you, but logging in to FDRS for the first time has proven to be a PITA for many people.
 

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I've seen many cases where the log in will just work after you let some time pass without doing anything differently. I understand it is a one-day license and that is not the best scenario for you, but logging in to FDRS for the first time has proven to be a PITA for many people.
Same issue on another computer. So wait and see if patience is the solution.
Thank you
 

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Some notes on the attempt.

What was not explicitly clear is you have to log into https://www.motorcraftservice.com/ and accept their EULA before you can log into FDRS, you can just use your fordpass creds both places.

The USB updates are a little bit of a shitshow, I would recommend that maybe make sure your USB has an activity light (maybe?) otherwise there is some waiting with very little feedback.

When I did the IPC it had me wait 10 minutes two separate times, once with that big screen of text, then again after that to let all the modules sleep? What's up with that?

For those with low fortitude, the car will beep, talk to you, pop, whir, throw all sorts of crazy errors just at baseline during this process. Then some of the hung modules require a bit of troubleshooting including some power cycles allowing the car to go to light sleep and resetting the sync screen, so give yourself plenty of time.

I also had some updates fail for unclear reasons but FDRS always recovered, FDRS hung once, crashed once.

The process is very time consuming and there are occasionally extra steps, so just make sure to budget plenty of time (hours), especially for your first go.

The RFA update was a pretty bizarre process compared to the other modules, really curious why it runs like that.

Do I need to get access to PTS obtain more information on the modules and their architecture?
 
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UN1075

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I ordered a Mongoose cable and Pyramid battery supply yesterday so I can start doing these myself.

Any first timer tips or warnings I should know? I'm going to watch the video linked in the OP again before I try. Just trying to avoid any first timer mistakes or hangups.
 

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I ordered a Mongoose cable and Pyramid battery supply yesterday so I can start doing these myself.

Any first timer tips or warnings I should know? I'm going to watch the video linked in the OP again before I try. Just trying to avoid any first timer mistakes or hangups.
GWM, APIM, TCU and IPC updates first as they appear. Doing one of these will release another one of these until there are no more left. After that, the order in which you do them is not important.

The IPMA will take 3 hours and it is tied to the other ADAS modules like the PSCM, CCM and CMR (CMR will take 45-60 minutes to do). So do not start updating any of these unless you have the time to seem them though.

If you come across any issues, post here and someone will chime in and lend a hand.
 

UN1075

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GWM, APIM, TCU and IPC updates first as they appear. Doing one of these will release another one of these until there are no more left. After that, the order in which you do them is not important.

The IPMA will take 3 hours and it is tied to the other ADAS modules like the PSCM, CCM and CMR (CMR will take 45-60 minutes to do). So do not start updating any of these unless you have the time to seem them though.

If you come across any issues, post here and someone will chime in and lend a hand.
I really appreciate the info, thank you.

With the IPMA update, can you "set it and forget it" or do you need to monitor it? I'll probably tackle that first thing Saturday morning.
 

rugedraw

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I really appreciate the info, thank you.

With the IPMA update, can you "set it and forget it" or do you need to monitor it? I'll probably tackle that first thing Saturday morning.
Yea, you can go about your business and come check on it every now and then to make sure it didn't stall out for some reason. Just remember to turn off your laptop's screensaver and power saver off completely.
 

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Is anyone here from Latvia, Lithuania, Estonia with Mongoose cable and does FDRS updates themselves?
 

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Hi,
Just bought a one day licence but I've got the following issue :
1740679286591-8u.jpg

FDRS 43.6.7
try to uninstall and reinstall, reboot etc.

Do you know why I'm doing wrong ?
Same user than where I've bought my licence
Same issue here.
I tried logging in with the same username and password as on Motorcraft Service and accepted their EULA. I also tried reinstalling FDRS and restarting my laptop.
 

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Same issue here.
I tried logging in with the same username and password as on Motorcraft Service and accepted their EULA. I also tried reinstalling FDRS and restarting my laptop.
I had the same thing last weekend but just had to wait about 30 minutes or so and it started working. How long have you waited since purchasing the license?
 

Orb7

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I had the same thing last weekend but just had to wait about 30 minutes or so and it started working. How long have you waited since purchasing the license?
I purchased the license about 4 hours ago. I managed to add the license to FDRS but failed to log in.
I have already tried installing different FDRS versions, creating another Motorcraft Service user, and changing computers, but the issue persists.
 

Babbit

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I purchased the license about 4 hours ago. I managed to add the license to FDRS but failed to log in.
I have already tried installing different FDRS versions, creating another Motorcraft Service user, and changing computers, but the issue persists.
Have you ever successfully signed into FDRS before? If not, maybe it's because you are in Israel and Ford might Geo-Block certain countries. Have you tried connecting to a US-based VPN?
 

Orb7

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Have you ever successfully signed into FDRS before? If not, maybe it's because you are in Israel and Ford might Geo-Block certain countries. Have you tried connecting to a US-based VPN?
Yes, I have successfully logged in before. Last time, I had issues because my account was blocked. This time, I tried using ExpressVPN, but I still get the same message with and without the VPN.
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