07/25/22 Build week chat

dmastro

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Gandhi

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Yeah it came from Ford. Mine was build 7/25, email saying built 7/26 (reflecting the 7/25 date as being built). Shipped 8/15 with an eta of 8/19-8/26. Email just came yesterday with the updated dates. So we shall see if this sticks.

Where in So Cal is yours going?
Mine is going to Fullerton, haven't gotten any other updates on shipment.
 

SaultShaker

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@SaultShaker Did you get you car delivered yet? I am very close to your location and wanted to know how long approximately it takes to get the car from the time it ships.
Not yet! My delivery window is 8/23-8/29 but I reached out to Ford Chat yesterday and said my car’s status hasn’t been updated since 8/17 when it was at Ramp 6P in KC. I can confirm that I have a United Road Ticket that’s inactive so I’ve been checking that regularly in case it’s been on a train and not updating. My pickup point for the truck is Miami.

@MPCane17 - Congrats on getting your MME! I was hoping mine would be on your train since both travel to South Florida.
 

john `doc`

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build group 7190 249/330 - got email Wed 8/17 3:48AM vehicle had shipped.
Got email Thursday 8:48PM - delayed because of "supply chain" issues.
Chated Friday morning:
====
Diane: Thanks for holding, John! Your vehicle has been received at its interim location of Lecheria, EM. There's also a time frame of when it's expected to be delivered to the dealership between 9/14 and 9/20/22. There's no rail car information available since it's not currently on a rail car.
====
The delivery date estimate has not changed other than chat before being built had an ETA of 9/6 - after built had the 9/14-9/20 range.

johnh...
Chatted today and got updated info - it is on it's way:
====
Emily: Thank you for your patience, John. Your vehicle is in transit meaning the vehicle has been built and is being transported from the plant to the Dealership. The vehicle Arrived Rail - Railcar # AOK 501821 (Kansas City Southern Railway Co ) in Internati, MO on 8/24/2022.
====
Tried to map Internati, mo and ended up at a university but at least I got the rail car number and know it was in MO yesterday.
Same ETA range.
Hard to believe it will take up to a month to go from MO to MI given it is on a rail car.
johnh...
 

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Finally the tracker states it is built and awaiting shipment. But no ETA or shipped as of yet and of course no Ford email.

As of yesterday the Dealer has not returned my calls or responded to emails. Chat says it is estimated to arrive at the dealer 9/24-30, but no ship date yet.
 


dmastro

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Received my "Shipped" email this morning, with dealer ETA 9/17-9/23.
 

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Chatted today and got updated info - it is on it's way:
====
Emily: Thank you for your patience, John. Your vehicle is in transit meaning the vehicle has been built and is being transported from the plant to the Dealership. The vehicle Arrived Rail - Railcar # AOK 501821 (Kansas City Southern Railway Co ) in Internati, MO on 8/24/2022.
====
Tried to map Internati, mo and ended up at a university but at least I got the rail car number and know it was in MO yesterday.
Same ETA range.
Hard to believe it will take up to a month to go from MO to MI given it is on a rail car.
johnh...
If it's the same person, DIane is awesome. lol. Spoke to her today through chat and got my Railcar info as well.

Sitting in Internati, MO. Railcar 501633.
 

scode

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I spoke with Diane this morning, great person. She couldn't give me Railcar# yet since it has not been scheduled. She did say call back and check again tomorrow.
 

Xadion

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Finally the tracker states it is built and awaiting shipment. But no ETA or shipped as of yet and of course no Ford email.

As of yesterday the Dealer has not returned my calls or responded to emails. Chat says it is estimated to arrive at the dealer 9/24-30, but no ship date yet.
Sad your dealer is not responsive.

Mine called me twice.... Gave me the info I knew, but at least they replied haha
 

john `doc`

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I had a post written a bout the general shipped date and delivery range, and how a 1 mo time seemed long, even considering constraints - but just assuming the dates on the ETA there, it was "shipped" Jul 28- but expected to sit there until 9-1 and then get going.

I think with that info, you can use some of the linked rail info to track it. I think you have to call and use their automated system- I pass the warning of, "do not talk to a live operator, if it ever says xfering to live -hangup" because- we are using this system as "consumers" and that's not what its meant for and it could tick someone off where they restrict access more... or something I assume.
I'm sure I saw the post on how to do the rail tracking but cannot find it.
Can you point me to the post which gives the phone number and procedure?
johnh...
 

StephsMachE

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Ordered 1/5/22
Built 7/25 Batch 7133
Shipped 8/15
Est delivery: 8/22 - 8/28 in So Cal

Ford chat (8/24) says it is in the Junction Point @ Laredo TX. I asked if they had railcar or convoy info and Ford said they had no more information than that. I asked again and they said no they had no railcar info.

Waiting patiently. Nearly there!

Looks like we might be together. My eta did change from 8/19-8/26 to 8/29-9/4
 

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I'm sure I saw the post on how to do the rail tracking but cannot find it.
Can you point me to the post which gives the phone number and procedure?
johnh...
On my phone, but I think its on page 28 of this thread
 

Kedarkiran2

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Mine changed to shipped today with a rail car number KCS 008350 although the window sticker says convoy. anyone know how to track it?
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