After recall OTA stuck on 2.1.0

[Snowbolster]

After my "great" experience with the dealership taking 10 days to deal with the recall that they told me will take 2 days at most, they did some manual software updating.

My version is now stuck on 2.1.0 and won't update further, which is extremely annoying since before the recall I already had 2.3 version.

I really don't want to go to the dealership unless the car has life threatening recall or issue since they proved themselves to be abysmal.

Can someone shed some light to why this OTA updated problems are caused?

In my head it should be like a phone version update, even if you reset it to earlier version it will still should update to latest version immediately, but for some reason the Ford software for updates is not doing that.

I just want to get my Blue cruise already.

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[TruWrecks]

What is your current SYNC version? Power-Up only shows the latest installed on any given module, not the latest software version of your car.

I could say mine is stuck on 2.3 since Feb 8th, but so are a couple of thousand other MMEs. We are all waiting for the official OTAs to start rolling out.

 

[Logal727]

After my "great" experience with the dealership taking 10 days to deal with the recall that they told me will take 2 days at most, they did some manual software updating.

My version is now stuck on 2.1.0 and won't update further, which is extremely annoying since before the recall I already had 2.3 version.

I really don't want to go to the dealership unless the car has life threatening recall or issue since they proved themselves to be abysmal.

Can someone shed some light to why this OTA updated problems are caused?

In my head it should be like a phone version update, even if you reset it to earlier version it will still should update to latest version immediately, but for some reason the Ford software for updates is not doing that.

I just want to get my Blue cruise already.

You are probably still on 2.3.0. Did you lose any features? Do you have the horizontal volume bar? The version number is a known bug. It will say 2.1.0 even though you are actually up to date on latest.

 

[AZBill]

Did you just get the 21P22 update? Mine had previously OTA updates to 2.1.0 and then to 2.3.0 a couple of weeks later, but after getting the 21P22 update at the dealer, the displayed version reverted to 2.1.0, but none of the newer features went away. My car is currently in at the dealer to get the BC update, it has already been there three days.

 

[Gullwingdmc]

Don’t worry you’re good. Those numbers are not software versions. If you have the new games and the option for the expanded CarPlay, you're as up to date as you can be.

 

[Snowbolster]

What is your current SYNC version? Power-Up only shows the latest installed on any given module, not the latest software version of your car.

I could say mine is stuck on 2.3 since Feb 8th, but so are a couple of thousand other MMEs. We are all waiting for the official OTAs to start rolling out.

Its on 212xx version so very old

 

[Snowbolster]

You are probably still on 2.3.0. Did you lose any features? Do you have the horizontal volume bar? The version number is a known bug. It will say 2.1.0 even though you are actually up to date on latest.

That's interesting, I actually didn't lose any features nor the new "games and sketch"

 

[Gullwingdmc]

That's interesting, I actually didn't lose any features nor the new "games and sketch"

There is a known bug with 2.3.0 where it will display 2.1.0 in the system update screen. That is most likely what is happening.
Either that or you did get 2.1.0 after 2.3.0, which is possible. Updates can be received “out of order”, they are not necessarily sequential.

 

[TruWrecks]

That's interesting, I actually didn't lose any features nor the new "games and sketch"

Then technically the newest Power-Up you have is 2.3.0 but you car is reporting 2.1.0. That is a know bug.

 

[JCHLi]

So if you are showing 2.1.0 and actually have 2.3.0 you aren't "stuck" any more than the rest of us normies who have been waiting for the "coming soon" blue cruise updates.

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