I don't think that is the case for my car cause I live in Canada and even though the car have to come via rail car. Someone ordered in January at y dealer got their car last week.So this is not the case and Ford is definitely not going on first come first service basis.
I am not advocating Ford but this sort of madness is relevant to almost all the car vendors on the market right now. People who managed to get their cars back in 2019 or earlier, before all this madness with the pandemic, they are extremely lucky. I myself got Dodge Ram back in 2020 via abetter.bid and also had zero problems with it.
I understand that. In case you are not aware I ordered my car on April 21st 2022. My order was accepted on 9 September 2022. My car was built on March 21 and Shipped on March 22. It travelled from Mexico to Texas to its final destination Ramp 6R in Kansas since April 8th its sitting there, I have had over 10 ETAs and pushed back by two months. My car arrived in Kansas on April 8th and that is my "last updated" date. My first delivery window was April 22-April 28, my second ETA was May 17-May 30, my third ETA was May 26- June 1, my fourth ETA was May 27 - June 2, my fifth ETA was May 31 - June 6,my sixth ETA was June 6 - June 9 , seventh ETA was June 9 - June 16,my eight ETA was June 13 - June 16,my ninth ETA was June 14 - June 19 and now my current ETA is June 16 - June 22. The latest arrival date moved from June 6 to June 23. I don't think Ford is done yet. I tried contacting Ford via calls, emails and chats. I got one never heard before response your car is in transit currently its at the Ramp but it will arrive between X & Y date when used to asked them there are just two days left in Y day how will it arrive? They used to tell me oh it will and when it didn't arrive their response was ETA are subject to change. I was told by Ford support to talk to my dealer well he doesn't seem to know where it is. I even went that far to reach out to Elena Ford (Chief Experience Officer Ford) I have emailed her 3 times (once every week). Someone from her office finally got back to me and I was told that even they can't help me in this mess. I just asked her to atleast give me reason on why it keeps getting delayed they can't tell that too, the best they are willing to do is give me a call when my car is delivered . I am just extra worried because some few weeks ack at this forum had similar experience and his car was burnt on the rail car and they didn't informed him for weeks and then he was forced to get something off the lot. My color is cyber orange, they have discontinued cyber orange so if its damage or anything. Then I waited for nothing. I had enough time that I have gotten a Level 2 charger installed, got my accessories and even finished the paper work prior to car's arrival only the plate is left and rest is done.
You have a dealer problem. Placing the order to dealer accepting the order shouldn’t be more than a week, not three months. What else about this order (not the delivery) is out of the ordinary?
Are you possibly suggesting the order priority was low when the dealer submitted it or that they had a one-car allocation for the year?
Possibly, but there’s something not apparent here. There was a 5 month or so gap between making the order and its acceptance. Normally that’s a 1 week or so process.
Its because I told him. I want 2023 Model at that time they were telling me that all 2022 model were being shipped as 2023. But there was a possibility I might end up with 2022 and since I requested it had to be 2023. They ordered it after the order banks opened in August 30th. BTW in my experience this isn't out of ordinary. I have seen many people with order being accepted after 1 or 2 month over here and the redit forum.
They did had some allocation issue not sure what exactly was the issue, but they also had 3 orders along with mine aligned. That could be a possibility. But I believe it is because I wanted a 23 model and the banks opened in August.
Ok, the delay between you placing the order and its acceptance was your doing as you wanted a 2023 model, that's quite understandable but also places your actual order in September and not April. That part isn't really Ford's fault and eliminates one of the mysteries about this order. I was simply wondering if the order somehow was fubared from the start. Apparently not.
I am already aware of the fact that the gap months is definitely my fault. That is why I have been very patient till my car was shipped to Ramp 6R, once it arrived there on April 8th I already knew its a dead end, that is why I didn't complain on being pushed back by a month. I was fine till 4 ETAs but then they keep increasing to now 11 ETAs and counting and yet no updates. My car is at the Ramp since past 12 WEEKS. The part that is driving me nuts and concerning me is:
Ford Canada might be who you need to talk to. And your dealer needs to get answers from their Ford reps.
