Are other EVs this bad?

[LudlowLawyer]

My experience has been the opposite of yours. Picked the MME up on Halloween. Spent a couple weeks getting a solid handle on the tech. Put 7000 trouble free miles so far.
The broken travel charger……..Did you ham fist it? These things are pretty rugged, though I don’t think it is advisable to use the travel charger for everyday charging. Mine lives below the floor of the trunk. Haven’t used it yet.
I cannot imagine what you were doing at the airport. Were you going to leave it on a charger the entire time you were gone? Likely not a very courteous thing to do. And you really should verify that the car is charging before you leave it, even if you are coming back in a few minutes.

The charger breaking was just me pulling it out like normal. Clearly the plastic was compromised, which happens to a certain percentage of any plastic product. I'm not salty that it broke - I'm salty that Ford refuses to cover it. It was the 3rd or 4th time I used it.

The airport has 150 free level 2 chargers for the very reason of leaving your car there as you fly.

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[LudlowLawyer]

Hopefully you stick around @LudlowLawyer.

But your 12v is dead and you will need a jump. Look up what all that involves before you get back so you know what to expect. This could have been due to the recall someone linked or the charger not being fully seated or just a random fluke.

As for the charge cord, try a different dealer or reach out to the Ford account on here and see how that goes. They say they are new and improved so let's put them to the test

"your 12v is dead " - thanks to the help of people on here, I have concluded just that. I'm going to check that recall. Given that it wasn't stuck and just broke when I normally pulled it out, I think it was a bad plastic cast, which can happen with anything plastic. It was pretty cold when it happened, though.

 

[LudlowLawyer]

Maybe ironic, could be luck but more likely down to practical experience and expertise which is likely to account more for my good experience than irony or luck.

There are a lot of experienced EV & MMe users here and some experts we all learn from.

Apologies for initial response.

Sounded initially like the jaundiced, prejudiced anti-EV propaganda we hear all the time.

You might find keeping things in your own control is best in this EV world which you’re just beginning to experience.

When I know I’ll need a charged car I tend to make sure it’s charged before I leave it rather than leave it to chance that a piece of IT controlled electrical kit will perform as it should as soon as my back’s turned.

I have left Stangy at airport, and hotels overnight, but with a battery sufficiently charged to get me about when return to the car which may just mean a coffee at a DCFC before arriving where you’re going to leave the car for a time if the journey there’s a lengthy one because it will mean YOU know you WILL be OK when you get back.

One other thing, which may explain your 12V battery issue especially on such a new car which just should not be presenting such faults, is that the 12V will charge whether the car’s parked turned off, is on or off charge, is being driven etc so long as the HVB (high voltage battery) is over a certain %age SoC (state of charge), I think it’s 15% though a recent software update may have upped that.

Might, just might, provide an explanation for your unique experience of a battery drain when car’s supposed to be charging its HVB and for some reason is might not have been.

I sincerely hope your EV, and especially your Stang experience improves as I just know it will.

Welcome to our world ?

I am definitely not anti EV. The car is a far better driving experience than anything I have ever owned. The problems I've had with it in such a short period of times, and Ford's lack of accountability has me really questioning the purchase though. A new car shouldn't just drain and die in a couple of hours of charging, leaving me stranded. And things like the bad charger breaking under normal use - that can happen with any car...but the company should stand behind it.

And thanks for the welcome

 

[DaleL]

Okay, I will put in my two cents on this thread.
1. Level 1 and 2 chargers are not chargers at all. They provide 120v or 240v AC to the EV's onboard charger. I have not read about any EV, before this comment thread having such an issue.

However, I believe the Mach-e low voltage battery is recharged from the charger, not the HV battery, when the car is plugged into a charger. It could be that being plugged into a non-operational charger "tricked" the car into not using the HV battery to keep the 12v battery charged.

2. Unless an EV has enabled, a power consuming program (Sentry Mode, Cabin Overheat, etc.), the EV should be able to sit in a airport garage for weeks without losing a significant amount of charge.
Ford states: "If you are going on a business trip or vacation and need to park your all-electric vehicle Battery Electric Vehicles (BEV) for a week or two (under 30 days), follow the recommendations below to make sure your vehicle stays in good operating condition." "Charge to your high voltage (HV) battery to approximately 90%. Once achieved, disconnect your vehicle and keep it disconnected for the remainder of the time in storage."

Anyone with an EV can check their car's self discharge rate by just parking it, not plugged in, for a few days. Compare the charge level at the beginning to that a few days later. It is usually much less than 1% per day.

 

[ipca204]

Never happened of a charger draining an EV. Owned one for 3.5 years, and am on a dozen forums and never heard this, EVER.

Alos never heard of plastic "pulling back".

Nissan Leaf, Chevrolet Bolt EUV, VW ID4, another Chevrolet Bolt EUV, Tesla M3, and Mustant Mach-E. Not only have I never had a charger drain ANY battery, this is the first I have ever HEARD about it..

 

[Kamuelaflyer]

The charger breaking was just me pulling it out like normal

You’ve used this phrase several times. Were you literally pulling out the charger, because that bit Joe you unplug them. If you were and it broke, that’s why it’s not being replaced under warranty.

 

[Delsk]

I was so excited to buy my first EV in December - a new 2024 extended range Mach E Premium!

it’s been downhill from there - broken mobile charger that ford won’t replace, range under 200 miles, and getting stranded at the airport because the public charger provided drained the battery instead of charging it.

I’m definitely done with Ford, but I’m wondering if other EVs have these same issues. Anyone have any experience with Hyundai or any other EV makers? I won’t do Tesla- I don’t need the public blow-back.

I’m wondering if I should give another EV model a try, or just go back to ICE cars because maybe EV technology hasn’t come far enough to produce an every-day reliable car. Thoughts?

You’re worried about public blowback for buying a Tesla but not worried about trash-talking Mach-E’s on a Mach-E forum? This isn’t Reddit. Most of us here love our Mach-E’s. I know I haven’t stopped smiling since buying my car, my first EV, back in September. Maybe try Reddit. Those people do nothing but trash-talk the car.

 

[medic2442]

I was so excited to buy my first EV in December - a new 2024 extended range Mach E Premium!

it’s been downhill from there - broken mobile charger that ford won’t replace, range under 200 miles, and getting stranded at the airport because the public charger provided drained the battery instead of charging it.

I don’t understand what you’re talking about. I have a 24’ MME Select with the LFP pack that I purchased last November. Have nothing but excellent things to say about it. No issues whatsoever. I charge mine at the Tesla Supercharger across the street from me every 4-6 days and get a range at 100% of 264-270 miles. Much more than the 250 range they say. That’s during the winter where most mornings at 4 am it can be in the 40’s. I can only imagine what it will look like in the spring and summer. Can’t wait to see that plus at .31/kWh I spend less than $21.00 and get 4% cash back on the credit card I use. Win, win in my book over ICE.

 

[T1328]

I’m trying to figure out how typical my experience is, and if anyone has any suggestions as to how to get Ford to stand behind their cars. They’re all over me about extending Blue Cruise, but want nothing to do with warranty issues.

Your experience is definitely atypical, and I think there are things that happened here that could have been avoided if you did a bit of RTFM or YouTubr etc. Having said that, I’ve owned or leased several EVs between my wife and I. The Hyundai Ioniq 5, Kia EV6, & Genesis GV60 platform mates are all very solid and these days, relatively reliable. A used Audi e-tron aka Q8 e-tron is phenomenal.

 

[MadMatt]

Cool that your airport has chargers to leave the vehicle plugged. Did you set a charge point before walking away? Just that knowing you'll be away you wanna prevent it from going all the way to 100%. I'm curious if you checked the app before walking away, I have a habit of making sure the app is reporting a charge in progress and seeing was kw the charger is providing. I wonder if things started out ok then went wonky or there was a problem from the start.

The 12v "can" be an issue for some, its a little overblown in general. For people that use the vehicle regularly (once every 3-4 days) your unlikely to have 12v issues. Your situation is unique. I will admit though that the lifespan of the 12v seems shorter than a typical ICE vehicle, so worth keeping that in the back of your head for 4 years down the road.

Boosting the frunk open to jump start the battery is easier that it sounds, you'll have no trouble getting that done. Once the frunk it open just give that panel a solid tug and the battery is easily accessible.

Good Luck!

For what its worth, this is my 2nd and I adore the vehicle. Every EV out there has it quarks, the Mach E is far from the worst. (just be happy you didn't buy an E-Tron)

 

[FergyMcFerguson]

OK, well having established it was his LVB, you can count 2. I definitely had that happen, specifically with the mobile power cord, because the evse faulted. The car alerted me to the drain and I went to find out the charger faulted. The car kept cycling through trying to charge, which kept the system on and drawing 12V. So there is some situation where having a non-fast charger connected can do this.

I've never seen a public charger, L2 or otherwise, that allowed long term parking. But the car does not lose much charge when simply parked, even if it is cold. I noticed it does not want to be parked with a LOW charge on cold days ... it warns about it.

New Orleans international airport has TONS of level 2 charging for long term parking. We've taken dozens of flights out of the country having left our 22 MY plugged in with no issues. In fact, they've even posted signs that say if your car is not plugged in and you've parked in a spot with a charger, you'll be towed. Chargepoint app lets you manage the charge remotely.

 

[Rudy Bega]

I was so excited to buy my first EV in December - a new 2024 extended range Mach E Premium!

it’s been downhill from there - broken mobile charger that ford won’t replace, range under 200 miles, and getting stranded at the airport because the public charger provided drained the battery instead of charging it.

I’m definitely done with Ford, but I’m wondering if other EVs have these same issues. Anyone have any experience with Hyundai or any other EV makers? I won’t do Tesla- I don’t need the public blow-back.

I’m wondering if I should give another EV model a try, or just go back to ICE cars because maybe EV technology hasn’t come far enough to produce an every-day reliable car. Thoughts?

On my second Mache now, have a Rally, never had a problem with either. Rally ride quality is amazing on roads, fast & fun. Mileage not a problem and charging stations everywhere including Tesla Level 3. Highly recommend the Ford Mache,

 

[vsguru]

What makes anyone think this guy is for real! IF he IS a lawyer, he sure asks a lot of questions for which the answers are/should be obvious. Charger at the airport?.. and this is Ford's fault somehow; Plastic broke on the charging handle?... That's obviously a warranty issue and of course dealers, not the manufacturer, are point on taking care of warranty issues (unless there's more to the story); Reduced mileage in cold weather?... Never heard that one before And zero of these are good reasons to being "definitely done with Ford ". If even real, this is all less than petty crap, imho. I'd find another "lawyer". And really, two out of the three complaints are potentially user induced. Jeeesh!

 

[BatteriesIncluded]

I researched. I didn’t see anything about charges sometimes draining your battery. Learned the hard way.

I’m not sure if my experience is the same but I had a problem with a ChargePoint charger charging whilst I was rushing off to a movie. I got a notification that there was a problem charging but I was already away from my car. About two hours later I got a message that the 12V battery was low. It would appear the 12V battery was draining due to a charging problem. That should never happen.

Thankfully I was able to leave the car parked and on to allow the 12V to charge and drive away. This is the second time my 2024 has drained the 12V battery for no reasonable reason.

 

[LudlowLawyer]

I agree that there needs to be a system in place for the 12v to just drain in certain connections. When I get back from my trip, I'm pretty sure I won't be able to even unlock the car.

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