I’d be more than a bit suspicious at this point.
Oh, it's hard not to just laugh at it all any more. I did realize that the one bonus is that I have stayed out of the threads about crappy OTA and no BlueCruise. No need to worry about it when you don't even have a car.
Hey there! I'm near Indianapolis as well. What dealer are you using? I used Tom Wood on the north side for the PaaK update and they seemed to have their stuff together.
I'm using Ray Skillman. They have done really well up to this issue. The PaaK update went well, replacing an axle went well. It's really hard to see where the line is between dealer and Ford on these screw ups.
That is an ultimate F-U. Get in contact with Ford Executives using the info on Elliot Advocacy and start getting this process expedited.
Appreciate the help. I do have an upper-up at Ford involved now who is keeping tabs on it. It sounds like they are moving the proper battery my way rapidly. I'm going to give them to the end of the week to get this sorted out. If not, I'll start taking the less pleasant approaches.
You have my kind of luck, thats amazing, how do you not check the part number at delivery? Do they not have to inventory big ticket items?
Well, according to them, this is the only part that works this particular way. They sent a Ford Engineer photos of everything and Ford themselves ordered the part. Unlike other items where they order the part, so they did not check it when it came in.
Per Indiana lemon laws a vehicle that is out for 30 days is considered a lemon: https://www.in.gov/attorneygeneral/consumer-protection-division/files/Lemon_Law.pdf
Yes, I have considered that option. It is 30 business days though, which I have not yet reached. Also, it would be a really interesting case since it isn't technically a defect repair but a repair from damage the company caused. Not sure I want to be the legal test case on it.
