Build 2 weeks before order?

OP
OP

Larry

Well-Known Member
First Name
Larry
Joined
Jan 29, 2021
Threads
6
Messages
257
Reaction score
242
Location
Pennsylvania
Vehicles
Ranger and Mach-E
Occupation
Retired
Country flag
I actually direct messaged Ford (from the forum) and they responded and are looking into it. Wow, really seems Ford is stepping it up for the MME. Of course outside of my 67' Stang I've never owned a Ford before. This may be how they do things?
I bet they “escalated to SUV support”? Been there, done that. Nothing happened.
Sponsored

 
Last edited:

67 Stang Convertible

Well-Known Member
First Name
Rich
Joined
Jan 27, 2021
Threads
40
Messages
1,115
Reaction score
1,481
Location
Georgia, USA
Vehicles
1967 Mustang, 2013 Kia Optima, 2018 Kia Sportage
Occupation
Physician
Country flag
That’s exactly what they did. Well if nothing else at least they’re answering their DMs.
 

Mayesc1

Well-Known Member
First Name
Courtney
Joined
Feb 5, 2021
Threads
0
Messages
50
Reaction score
30
Location
Georgia
Vehicles
Mach-E
Occupation
Energy Manager
Country flag
Wow, congrats..... But that seems weird. My order date was 12/18/20 and my build week still says 5/31. Maybe it's related to the version ordered? Anyway have fun and I'm just not so patiently waiting.
I have been thinking it is version ordered, but for those that ordered last year I still think Ford messed up. I ordered a Red, premium, RWD.
 

Mayesc1

Well-Known Member
First Name
Courtney
Joined
Feb 5, 2021
Threads
0
Messages
50
Reaction score
30
Location
Georgia
Vehicles
Mach-E
Occupation
Energy Manager
Country flag
… or up to 5/31? Seems more likely.
Mine when to January as well, but it was still built this week as it had been saying for the last month or so.
 
OP
OP

Larry

Well-Known Member
First Name
Larry
Joined
Jan 29, 2021
Threads
6
Messages
257
Reaction score
242
Location
Pennsylvania
Vehicles
Ranger and Mach-E
Occupation
Retired
Country flag
That’s exactly what they did. Well if nothing else at least they’re answering their DMs.
I’ll give them points for that. More points because they actually called me today, even though I said my preferred contact was email.

They then put me on hold for awhile. The next person asked me what car I was calling about. I said Mustang and she said she was SUV support and started to transfer me.
…..
This “who’s on first” game went on for awhile until I got to somebody that didn’t know who I was or why I called (I didn’t). I hung up.

Pretty much status quo for my past experience with?Ford? customer service.
 


Polymon

Member
First Name
Bob
Joined
Jan 12, 2021
Threads
4
Messages
24
Reaction score
23
Location
Apex, North Carolina
Vehicles
2006 Odyssey, 2011 Tacoma, 2021 MachE Space White
Occupation
eCommerce Developer
Country flag

TundraEV

Well-Known Member
First Name
Bryan
Joined
Jan 23, 2021
Threads
5
Messages
66
Reaction score
174
Location
Maine
Vehicles
2021 Mach E Premium
Country flag
Hey you guys!!! (Shameless goonies reference)

just received the email that my Mach E is built and I should expect it in mid-July.

will post more as things get closer. Very excited!!
 

thirdage2009

Member
Joined
Dec 21, 2020
Threads
4
Messages
18
Reaction score
11
Location
California
Vehicles
Rx450h
Country flag
Great news. Original delivery date was week of 7/1. Then got an email from Ford saying they were delaying delivered until week of 7/28 to ensure my complete satisfaction :eek:). Lo and behold got an email from the dealer on 7/1 that my pony is at the stable ready to go. Yippee Kai Yay Motherf"er. Car passed the "checklist". Most importantly pano roof and panel gap alignments are a-ok. Shes a sweet driving machine.
Sponsored

 
 




Top