Car is bricked! Need advice

[Kamuelaflyer]

I thought you sold it because of the IPC buzz?

IPC Buzz, HVBJB failures — it’s all pretty much the same thing.

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[RickMachE]

IPC Buzz, HVBJB failures — it’s all pretty much the same thing.

Is there any buzz about HVBJB failures? ?

 

[phil]

Is there any buzz about HVBJB failures? ?

The buzz gives me the heevy b'jeebies!

 

[MachEr]

The buzz gives me the heevy b'jeebies!

The only buzz in my car is Buzz Brainard on SXM The Highway.

 

[bburk00]

We have 2 and have had only a few minor issues with our FE that were easily fixed. Our GTPE has been perfect.

 

[Ford Motor Company]

Last week on Friday 11/25, I got the dreaded "Stop Safely Now" when I tried to drive my car leaving my parents house. The battery icon and the car icon with the exclamation point appeared on my dashboard. It took me a whole 24 hrs and 5 tow companies later to finally get my vehicle towed to the dealership closest to my house. Apparently many tow companies aren't knowledgable on how to tow an electric vehicle, specifically a Mach-e.
With so many issues we have had with our vehicle being in and out of the shop in the past and being without our car for a few months in total, my husband and I want to pursue a buy back. With those that have gone this route, what all did you do to get this process started? We do not have a diagnosis yet and it's been at the dealership waiting to be a looked at and today marks 1 week since it was brought in.
A case has been opened with Ford this past Saturday and I am pending for whomever is assigned to contact me since I don't know who that person will be yet. I did let my service advisor know what our plans are for the vehicle and all the history/issues we have had. He even said when he printed out our service history the stack was thick so that goes to show we have brought it in many many times.

Any advice is greatly appreciated!

Hi there! Would you send us a private message with your VIN and dealership name and location? I’d like to look into this concern on my end.

 

[Jimrpa]

Should be an immediate recall to replace HVJB for those who have the one that they designed wrong. I'd be furious in this position as well. It's terrible for the brand.

Why? What proof do you have that it was “designed wrong”?

 

[Calgary MACH E]

Why? What proof do you have that it was “designed wrong”?

The unit they're replacing with has been redesigned to prevent the issue. Open and shut case.

 

[Jimrpa]

The unit they're replacing with has been redesigned to prevent the issue. Open and shut case.

No. Not “open and shut”. First, incremental product improvement happens all the time. Second the failure rate may be low enough to be statistically insignificant. We know nothing about the failure rates. Third, it’s been addressed with a software update.

 

[Calgary MACH E]

No. Not “open and shut”. First, incremental product improvement happens all the time. Second the failure rate may be low enough to be statistically insignificant. We know nothing about the failure rates. Third, it’s been addressed with a software update.

The software update doesn't address the issue. It changes how the car handles the issue when it happens.

It is all explained here in this handy video. At 10:45.

 

[dtbaker61]

Why? What proof do you have that it was “designed wrong”?

The (re-designed) recall replacement part IS proof the original HVBJB parts were designed 'wrong', and are failing at a 'significant rate' with normal use.

The software 'recall' is just advance warning intended to restrict power output and give you time to get to a Dealership, verify error code, and get the 'better designed' HVBJB ordered and schedule the remove/replacement of the original under-designed HVBJB

 

[4sallypat]

Gee - not good to hear as my new '23 MME is being built this week !
?

 

[gryphon]

Gee - not good to hear as my new '23 MME is being built this week !
?

Standby for incoming...

 

[gryphon]

Standby for incoming...

The new MY23s will not have this problem, that's all.

 

[Logal727]

Gee - not good to hear as my new '23 MME is being built this week !
?

Wouldn’t worry about the a 23

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