danielleryane
Member
- First Name
- Danielle
- Joined
- Nov 26, 2022
- Threads
- 2
- Messages
- 7
- Reaction score
- 11
- Location
- Frisco
- Vehicles
- Mustang Mach-E
- Thread starter
- #1
Last week on Friday 11/25, I got the dreaded "Stop Safely Now" when I tried to drive my car leaving my parents house. The battery icon and the car icon with the exclamation point appeared on my dashboard. It took me a whole 24 hrs and 5 tow companies later to finally get my vehicle towed to the dealership closest to my house. Apparently many tow companies aren't knowledgable on how to tow an electric vehicle, specifically a Mach-e.
With so many issues we have had with our vehicle being in and out of the shop in the past and being without our car for a few months in total, my husband and I want to pursue a buy back. With those that have gone this route, what all did you do to get this process started? We do not have a diagnosis yet and it's been at the dealership waiting to be a looked at and today marks 1 week since it was brought in.
A case has been opened with Ford this past Saturday and I am pending for whomever is assigned to contact me since I don't know who that person will be yet. I did let my service advisor know what our plans are for the vehicle and all the history/issues we have had. He even said when he printed out our service history the stack was thick so that goes to show we have brought it in many many times.
Any advice is greatly appreciated!
With so many issues we have had with our vehicle being in and out of the shop in the past and being without our car for a few months in total, my husband and I want to pursue a buy back. With those that have gone this route, what all did you do to get this process started? We do not have a diagnosis yet and it's been at the dealership waiting to be a looked at and today marks 1 week since it was brought in.
A case has been opened with Ford this past Saturday and I am pending for whomever is assigned to contact me since I don't know who that person will be yet. I did let my service advisor know what our plans are for the vehicle and all the history/issues we have had. He even said when he printed out our service history the stack was thick so that goes to show we have brought it in many many times.
Any advice is greatly appreciated!
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