roroshah
Well-Known Member
- Joined
- Oct 24, 2021
- Threads
- 1
- Messages
- 57
- Reaction score
- 25
- Location
- Edison, NJ
- Vehicles
- Ordered: Ford Mustang Mach-E
- Thread starter
- #1
Long story short: we had ordered our mach-e back in October 2021, with a production date of 1/5. Shipment got delayed by 4 months because of chips and it finally arrived in Wilmington DE on 05/07/2022. Now it's been sitting at the lot for almost 2 weeks and the United Road delivery keeps getting pushed back every day. I've been emailing the dealer to find out more, and we decided to call him today to inquire again. He called back just now and said that he found out that the car has been damaged at Port Wilmington, and it needs to be taken to a body shop and will be delivered after the damages are repaired (which will be around $1,500). Ford didn't notify us of anything, and we've just been patiently waiting, but at this point it seems unbelievable and just absurd. I've been tracking other cars and other dealers near me and they've gotten deliveries without any issues. How realistic is this, and what should we do about it, if anything? Hoping @Ford Motor Company can find out more about this issue as well and have an official response.
Sponsored