I don’t suppose there‘s any way to volunteer for advanced analytics if we didn’t receive the email? I’m in EA, but I guess I’m not in EEA.The advanced analytics folks will likely get their updates faster, since failures are closely monitored and analyzed for issues, and re-attempts and pushes will happen at a greater rate to verify fixes.
Can always email and ask. The hope is to eventually expand to all early access peopleI don’t suppose there‘s any way to volunteer for advanced analytics if we didn’t receive the email? I’m in EA, but I guess I’m not in EEA.
What about folks like me that had 2.3.0 fail twice? Seems like I’m locked out of OTAs now.The advanced analytics folks will likely get their updates faster, since failures are closely monitored and analyzed for issues, and re-attempts and pushes will happen at a greater rate to verify fixes.
Happened to me 5 times. Finally had to get the dealer to update it yesterday. They fully reset everything. Ugh.What about folks like me that had 2.3.0 fail twice? Seems like I’m locked out of OTAs now.
I got a rock?.
Out of curiosity, when the update happened what was your SOC and was your car plugged in? After hearing the struggle @JamieGeek went through to get theirs to install I’m wondering what your status was that it went so smoothly.So I am at 2.4.2 - Ford says the break pedal "feel" is now modified, perhaps that is why they turned off one-pedal drive to force me to try it out...
My wife had the car yesterday so I am guessing that the SOC was probably high 70% low 80%.Out of curiosity, when the update happened what was your SOC and was your car plugged in? After hearing the struggle @JamieGeek went through to get theirs to install I’m wondering what your status was that it went so smoothly.
Hmm took mine a few attempts before 2.4.2 would take...My wife had the car yesterday so I am guessing that the SOC was probably high 70% low 80%.
Yes it was plugged in, in the winter we plug in every evening - summer typically twice a week.
I’m guessing by 2am when the update was scheduled it was charged up to its set limit then?My wife had the car yesterday so I am guessing that the SOC was probably high 70% low 80%.
Yes it was plugged in, in the winter we plug in every evening - summer typically twice a week.
Vehicle status and operational preconditions must be met for all over the air (OTA) update software installations to complete, scheduled or unscheduled. Battery state of charge is an important factor that is considered before an update is started. The GWM is aware of the length of time required to update a given module and compares this against the battery state of charge. If it determines that the battery state of charge is not high enough to support the update, the update is cancelled. Other preconditions that must be met before an OTA update is installed. The PTS software update dashboard displays the preconditions applicable to your vehicle. The preconditions can include but are not limited to, the following:
Electronic Steering Column Lock (ESCL) is engaged
Steering tension torque, no torque is applied to the steering wheel
A diagnostic self-test is not active
No Charging faults are reported
Ignition status, Ignition Off
Ignition status, Accessory functionality Off
The battery voltage is within the required range
The vehicle is stopped PRNDL in park
Parking brake is applied
Charging is not in Progress ( hybrid or EV high voltage battery charging/LIII
The hazard indicators are off
The alarm is not sounding
The engine is not running
All doors and liftgate are closed
The parking lights are off
Limp home mode is not active
Illuminated exit is not active
The brake pedal is not being pressed
The battery voltage is within the required range
The windows are closed and not operating
eCall is not active
Remote start is not active
Vehicle theft (SVS) is not active
Remote park assist is not active
Neutral tow is not active
4x4 high/Low is not active
A DTC requiring vehicle service, is not present in the module targeted for the update.
The vehicle must be off for a minimum of 5 minutes before the GWM will attempt the target module update, scheduled or unscheduled. The GWM confirms the 5 minute off condition is met, all other preconditions are met and the battery status can support the update process before initiating the module update(s).
Note: The GWM considers the battery life while the module programming action is active and the vehicle is off, to be a maximum of 40 minutes. With the deterioration of the state of charge increasing after the 5 minute period with the vehicle off before starting any update, the maximum download time allowable is approximately 10 minutes. "