FordPass 4.11.0 is available

[S.B.]

Anyone else unable to clear the notification count for the app icon on iOS? Driving me absolutely nuts; deleted all messages and still it’s showing up.

Yes, the messaging is still wonky. The only way I can clear them is to sign out and sign back in. Sometimes a new message, that my charge is complete for example, doesn’t register right away, so I try to delete these as soon as possible so they don’t eventually show up on the annoying red counter. I’m just happy the charging and departure times are working again!

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[OH2AZ2OH]

Anyone else unable to clear the notification count for the app icon on iOS? Driving me absolutely nuts; deleted all messages and still it’s showing up.

I got mine to go away temporarily by allowing it to complete a charge to target level last night. I did get a charge complete notification as well. But when I force closed the app (silly me), the notification returned.

 

[dtbaker61]

Anyone else unable to clear the notification count for the app icon on iOS? Driving me absolutely nuts; deleted all messages and still it’s showing up.

4.11 seems to be clearing the message count on icon in FP now. There is '1' left on my desktop, but that is my open recall count since I haven't had my windshield checked yet.

 

[Neil4Real]

Anyone else unable to clear the notification count for the app icon on iOS? Driving me absolutely nuts; deleted all messages and still it’s showing up.

I had this issue but have SecuriAlert on and when I opened a car door to get a new notification, it properly allowed me to clear all notifications and I haven't had this issue since. Maybe try turning it on and see if that helps get the issue resolved?

 

[JeffGo]

Seems like a very useful feature to be able to access service records! Didn’t work for me, unfortunately. Here are the screen I get….

I have tried for 6 months to get this fixed without any luck whatsoever. Including several phone calls. For some reason, Ford decided when I bought the car that my wife was the owner. They would send her emails, she would tell them I was the owner, etc. The Rewards points showed up for her, but not for me. I got that part fixed and I finally got the dealership to consider me the owner, but as yet unable to get this one more thing addressed by them.

@Ford Motor Company - why is this so hard? I have opened several cases on this already.

 

[JeffGo]

I have tried for 6 months to get this fixed without any luck whatsoever. Including several phone calls. For some reason, Ford decided when I bought the car that my wife was the owner. They would send her emails, she would tell them I was the owner, etc. The Rewards points showed up for her, but not for me. I got that part fixed and I finally got the dealership to consider me the owner, but as yet unable to get this one more thing addressed by them.

@Ford Motor Company - why is this so hard? I have opened several cases on this already.

I saw that my wife's phone FordPass gave her the option to transfer ownership. I put in my username, clicked Verify and that worked and turned on the Transfer button. Clicking on that, I get "something went wrong". So close and yet so far.

 

[HuntingPudel]

The inaccurate message badge seems to be fixed. My major problem is still the missing second row of buttons and FP still thinks I haven’t set up PaaK. The “Escalation Team” continually asks me the same questions. ?‍?

 

[Mirak]

I have tried for 6 months to get this fixed without any luck whatsoever. Including several phone calls. For some reason, Ford decided when I bought the car that my wife was the owner. They would send her emails, she would tell them I was the owner, etc. The Rewards points showed up for her, but not for me. I got that part fixed and I finally got the dealership to consider me the owner, but as yet unable to get this one more thing addressed by them.

@Ford Motor Company - why is this so hard? I have opened several cases on this already.

Sorry for that annoyance. If this is the only remaining issue, you’re not missing much. The service records basically tell you when you brought the car in and what the mileage was, but they’re otherwise pretty worthless. You’re not going to get any of the detail on the printed records.

 

[JeffGo]

Sorry for that annoyance. If this is the only remaining issue, you’re not missing much. The service records basically tell you when you brought the car in and what the mileage was, but they’re otherwise pretty worthless. You’re not going to get any of the detail on the printed records.

I hear you. I went to my wife's phone, found the service records (yeah, no detail at all) and then tried the "Transfer Ownership" button. It verified my FordPass account, clicked Transfer and then FP said "Uh-oh, something happened".

 

[UW2]

In the FWIW department, I get the puddle lights about 75% of the time when using PAAK, I get them 100% of the time when using the FOB. Module updates might help.

I am in California, we have a "Do Not Sell My Personal Information" law. Wonder if that applies.

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