Fordpass Remote Start issues

Elmn8r

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Had my GTPE since early October. One of the few things I’ve had issues with is the remote start. It just won’t work. I get an error message back in Fordpass “Warning: vehicle failed to start”. I’ve had this behavior since I got car.

For the first few weeks, I just went with the FOB, and have just recently set up PAAK. In either case, all the other functions(lock, unlock, frunk, trunk, etc) work just fine.

I’ve validated multiple times that remote start is turned on in my profile(even turned it off for a bit and then back on)

Anyone else have similar issues? Ideas?
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Chargernc

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Had my GTPE since early October. One of the few things I’ve had issues with is the remote start. It just won’t work. I get an error message back in Fordpass “Warning: vehicle failed to start”. I’ve had this behavior since I got car.

For the first few weeks, I just went with the FOB, and have just recently set up PAAK. In either case, all the other functions(lock, unlock, frunk, trunk, etc) work just fine.

I’ve validated multiple times that remote start is turned on in my profile(even turned it off for a bit and then back on)

Anyone else have similar issues? Ideas?
I am still waiting for my Mach e however I just recently had this issues with my Lincoln MKC. It was remedied by restarting my phone. Maybe that will help ?‍♀
 

Crilly

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I have to start mine twice.
 
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Elmn8r

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Thanks for the suggestions guys. I’ve tried both multiple times. No joy…
 

PaulP

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Is there cell phone coverage where you live? IIRC, remote start uses the cellular connection, while windows/door/trunks use bluetooth.
 


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I would estimate it takes 3 tries on average to get my car to start via fordpass remote start. Just keep hitting the button...have seen it take maybe 6 tries at worst.
 

MachEGTPilot

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Are you "hitting" the button or holding it??? You have to hold it for a couple seconds to work correctly...
 

Zassi

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Thanks for the suggestions guys. I’ve tried both multiple times. No joy…
I’ve ran in to that problem couple of times, what has so far fixed that is that I open the door locks and after that start the car(and close the locks after that xD)
 
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Elmn8r

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Is there cell phone coverage where you live? IIRC, remote start uses the cellular connection, while windows/door/trunks use bluetooth.
Oh yea, good coverage. It’ll fail when I’m standing right beside the car with bluetooth connected.


I would estimate it takes 3 tries on average to get my car to start via fordpass remote start. Just keep hitting the button...have seen it take maybe 6 tries at worst.
Just for giggles, tried a dozen times…. Nope

Are you "hitting" the button or holding it??? You have to hold it for a couple seconds to work correctly...
Yep, that’s how I get the error message

I’ve ran in to that problem couple of times, what has so far fixed that is that I open the door locks and after that start the car(and close the locks after that xD)
Good thought. Just tried it. Car was asleep from overnight. Unlock took a few seconds but worked fine. Following successful unlock, tried remote start. Nope. Got the vehicle failed to start warning. Then locked the car back and it locked instantly.

Clearly, the app is talking to the car…
 

Jqh797

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Oh yea, good coverage. It’ll fail when I’m standing right beside the car with bluetooth connected.




Just for giggles, tried a dozen times…. Nope



Yep, that’s how I get the error message



Good thought. Just tried it. Car was asleep from overnight. Unlock took a few seconds but worked fine. Following successful unlock, tried remote start. Nope. Got the vehicle failed to start warning. Then locked the car back and it locked instantly.

Clearly, the app is talking to the car…
I just recently started to receive this error. I never had an issue before this week so has something changed?

Ford Mustang Mach-E Fordpass Remote Start issues 8AE64985-7B0B-41C7-873E-4B4DB8E6CA9C
 

Shayne

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Good thought. Just tried it. Car was asleep from overnight. Unlock took a few seconds but worked fine. Following successful unlock, tried remote start. Nope. Got the vehicle failed to start warning. Then locked the car back and it locked instantly.

Clearly, the app is talking to the car…
Mine usually works second try once to wake it up (error) and once to start it. Send something via blue tooth (trunk or windows up and down) and then multiple remote starts as a test? Soon as it errors out hit it again quick. It may not be I am in a deep sleep issue but twice is the ticket for a number of things.
 

Mirak

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I have to start mine twice.
I usually have to do it twice, also. Ford hasn’t perfected the car’s response to FP remote commands. There are all kinds of problems. Most of them work eventually.
 

Mirak

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Mine usually works second try once to wake it up (error) and once to start it. Send something via blue tooth (trunk or windows up and down) and then multiple remote starts as a test? Soon as it errors out hit it again quick. It may not be I am in a deep sleep issue but twice is the ticket for a number of things.
Yeah, I think it’s a problem with getting the car to wake up.
 

Jqh797

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Yeah, I think it’s a problem with getting the car to wake up.
I just fixed my issue. Go to Settings>Vehicle and scroll down to Remote Start Setup. Make sure that is toggled on. Mine originally was and somehow it became deselected at sometime this week. I just toggled it back on and remote start works again
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