Front Camera Fault & Pre-Collision Assist Not Available Errors

SnBGC

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Gah. Just got my second error in about a week. I hear this is only going to get more frequent.
Not so sure. My errors have become less frequent. In fact, only once yesterday and twice today for me. Am only getting Front Camera Fault messages so far this week. They used to always come in pairs (with Pre-collision assist unavailable message) but so far I have yet to see that second one this week. The faults are only lasting for 5-10 seconds as well. (Used to be 1-2 minutes)

So, your symptoms might not get much worse. (Fingers crossed)
 

RedStormREHS

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Gah. Just got my second error in about a week. I hear this is only going to get more frequent.
Bummer! Correct on the frequent part. At least it won't leave you stranded or limping home. I don't know if it's worth the time to bring it in yet. Wait. If you're not under basic warranty any longer, open up a BEV team case with Ford to get this comped! Bummer.
 

TheSteelRider

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Not so sure. My errors have become less frequent. In fact, only once yesterday and twice today for me. Am only getting Front Camera Fault messages so far this week. They used to always come in pairs (with Pre-collision assist unavailable message) but so far I have yet to see that second one this week. The faults are only lasting for 5-10 seconds as well. (Used to be 1-2 minutes)

So, your symptoms might not get much worse. (Fingers crossed)
Mine have been regular. These days, it seems to appear when first starting the car in the morning. Here is a good snapshot of the frequency

Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors Screenshot_20221019-071028
 

Ford Motor Company

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Gah. Just got my second error in about a week. I hear this is only going to get more frequent.
Gah. Just got my second error in about a week. I hear this is only going to get more frequent.
Hello there. Could you send us a private message with your VIN and dealership information? I'd be happy to look into things on my end!
 


TheSteelRider

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I just submitted a Vehicle Complaint Form to NHTSA, and I would strongly encourage anyone experiencing this serious safety flaw in the United States to do the same. Click here to submit your own report. It takes but a few minutes.

Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors Mache E NHTSA Complaint
 

Bongjovi

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Hello there. Could you send us a private message with your VIN and dealership information? I'd be happy to look into things on my end!

Doesn't Ford have enough information at this point to resolve this issue or provide an idea what is occurring?
 

TheSteelRider

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Doesn't Ford have enough information at this point to resolve this issue or provide an idea what is occurring?
That is exactly the part that bothers me the most, and ultimately drove me to submit the safety problem to NHTSA. Clearly, this is a systemic problem that is becoming more wide-spread with literally zero comment, acknowledgement, update, nor resolution from Ford. I'm not hopeful that Ford will make any concerted effort at this point to solve the issue unless the United States government becomes involved.
 

FordMachEGo

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That is exactly the part that bothers me the most, and ultimately drove me to submit the safety problem to NHTSA. Clearly, this is a systemic problem that is becoming more wide-spread with literally zero comment, acknowledgement, update, nor resolution from Ford. I'm not hopeful that Ford will make any concerted effort at this point to solve the issue unless the United States government becomes involved.
Do we know how many vehicles have this problem?
 

SnBGC

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Mine have been regular. These days, it seems to appear when first starting the car in the morning. Here is a good snapshot of the frequency

Screenshot_20221019-071028.png
My FP looks similar. I get the error messages on the dash almost daily but only a fraction of the matching error messages in FP. I guess it is a good thing that FordPass doesn't send me a message for each occurrence or that mailbox would be full by now. :)
 

mikeinet

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My FP looks similar. I get the error messages on the dash almost daily but only a fraction of the matching error messages in FP. I guess it is a good thing that FordPass doesn't send me a message for each occurrence or that mailbox would be full by now. :)
I’m very interested that I have no errors in FP… makes me wonder why…
 

SnBGC

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I’m very interested that I have no errors in FP… makes me wonder why…
I think there is a setting in FP to turn on notifications for various things. That is one of the choices. Hunt around for it.

I just realized that I only get the Pre-Collision Assist Not available messages. Never the Front Camera Fault or any of the other minor messages. To me that seems to indicate a fault with the Pre-Collision Assist system may qualify as a safety related item. Just thinking.... ?
 

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I just realized that I only get the Pre-Collision Assist Not available messages. Never the Front Camera Fault or any of the other minor messages. To me that seems to indicate a fault with the Pre-Collision Assist system may qualify as a safety related item. Just thinking.... ?
Same here. Only PCA errors appear in Ford Pass for me, not the FCF. This (combined with the apparent wide spread nature, inability for my multiple dealer trips to fix) is ultimately why I reported a safety problem to NHTSA.
 

Kcko11

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Sooo….since June and multiple visits, they’ve updated and reprogrammed the software on the IMPA and PSC, replaced the IMPB, reprogrammed the SOBDM and BECM using FDRS, replaced the cables connecting to the modules/cameras. They showed me photos of all the work needed to replace the cables.

Nothing worked so far. The last fix currently, however, is they have replaced the camera on the windshield and that one is working so far. Crossing my fingers.

Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors 692065C6-00D6-4753-B9A9-ACBD7D1ADDDA


Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors A766ECAF-2DD8-4C1C-BA8D-9B2402E4E607


Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors C3815223-FDD6-4180-A981-10209B8FD2DC


Ford Mustang Mach-E Front Camera Fault & Pre-Collision Assist Not Available Errors 82ECBCA0-6F6B-4161-AF52-88AC4A90D0B0
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