Honest answer please: When will Tesla Superchargers be added to Connected Navigation

ChasingCoral

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@Ford Motor Company :

This has become ridiculous. It's been well over a year since we gained access to Tesla Superchargers. The Ford Connected Navigation is a PAID subscription product. We all saw the promo that 2025s have this feature (https://www.macheforum.com/site/threads/announcing-tesla-superchargers-connected-navigation.42532/). Clearly this is technologically possible.
  • When do the rest of us gain the ability to navigate to Tesla Superchargers?
  • When do we get to precondition en route to them?
Many of us here have been quite patient (others not so patient). If Ford were giving us full access to Connected Navigation it would be one thing, but to pay for Connected Navigation and not get this update in over a year shows a real failing in Ford's software groups. Is Ford really not able to negotiate this under your contract with Garmin?
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Dnorwood98

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Agreed, they populate in the charging app, but do not in the connected navigation. One of the reasons why I have resorted to using Google Maps exclusively.
 

Sikkun

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You can use the public charging app to navigate to them. But you don’t get preconditioning.
 

MacherAWD

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Agreed, they populate in the charging app, but do not in the connected navigation. One of the reasons why I have resorted to using Google Maps exclusively.
Same, after 3yrs of happily using ford nav I switched to Google instead of renewing. The price was fine, but the fact that it was functionally behind Google at the time was the deciding factor.
 

stangmatt21

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dan_meh

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  • When do the rest of us gain the ability to navigate to Tesla Superchargers?
  • When do we get to precondition en route to them?
I would add one more question: If there is a reasonable explanation for why it’s taken so long, what is it?

Look… I get that this is Ford’s first attempt at EV routing. I get reality like technical debt and design/architecture boo boos that make this hard. Silence on the issue, however, doesn’t make confidence. And EV routing is a critical confidence builder for EV brands. You have to have confidence that you can get to grandma’s house.

@ChasingCoral can speak for himself, but I read a loss of confidence in his post. Or maybe a loss of trust? Ford banked a lot of trust with me by shipping the adapter and being transparent about the process. I remember each month getting pushed back a month, but then I remember State of Charge breaking the news (the press release) about Lectron being a second supplier to break the log jam. And it broke the log jam.

I have the same feeling. Connection to Tesla Superchargers is a hardware and software problem. What is making the software logjam? What is the plan to clear it?

To start an unfounded rumor: is the recent Sync update that plan?
 

Kamuelaflyer

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bbulkow

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@Ford Motor Company :

This has become ridiculous. It's been well over a year since we gained access to Tesla Superchargers. The Ford Connected Navigation is a PAID subscription product. We all saw the promo that 2025s have this feature (https://www.macheforum.com/site/threads/announcing-tesla-superchargers-connected-navigation.42532/). Clearly this is technologically possible.
  • When do the rest of us gain the ability to navigate to Tesla Superchargers?
  • When do we get to precondition en route to them?
Many of us here have been quite patient (others not so patient). If Ford were giving us full access to Connected Navigation it would be one thing, but to pay for Connected Navigation and not get this update in over a year shows a real failing in Ford's software groups. Is Ford really not able to negotiate this under your contract with Garmin?
I certainly don't have the answers you're looking for, but I do wonder why anyone would use Ford Nav. It gets nav wrong in populated areas (it thinks the entrance to my house is on a different street, when I used to nav to chargers it would get the last turn-by-turn wrong), it can't do "find things along route", and it's expensive. The only gap was precondition and battery on arrival, and Google Maps closed the gap (on android only admittedly). If you're willing to pay $5 a month you can get it all, on screen, with ABRP (again, android).

Why not vote with your feet? Isn't life too short to write posts asking Ford to do something Ford won't do? I mean, it's only the nav system and they did the important thing by allowing CP / AA so we aren't stuck (thanks ford!).
 

kdonnel

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It gets nav wrong in populated areas (it thinks the entrance to my house is on a different street, when I used to nav to chargers it would get the last turn-by-turn wrong)
I have experienced this issue with both Google Maps and Apple Maps.

I distinctly remember once trying to get to a lunch place in Oahu and Apple Maps telling me to just stop on the H-1 as I had arrived. I guess I was supposed to park on the shoulder and walk to the restaurant which was just 40 feet away.

I guess the difference is the speed at which Google, Apple, and Ford fix the routing issues when reported.
 

RickMachE

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When will 2022s be able to precondition to ANY charger?
 
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ChasingCoral

ChasingCoral

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bbulkow

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I have experienced this issue with both Google Maps and Apple Maps.

I distinctly remember once trying to get to a lunch place in Oahu and Apple Maps telling me to just stop on the H-1 as I had arrived. I guess I was supposed to park on the shoulder and walk to the restaurant which was just 40 feet away.

I guess the difference is the speed at which Google, Apple, and Ford fix the routing issues when reported.
The issue, I find, is percentage.

Having used google maps all over the world for decades (at least a decade, I remember getting put on a goat path in the andes about 10 years ago by google maps), I have experienced bad routes a handful of times. I have more problems with GPS than I do google maps routes.

Having used ford nav a handful of times, I have experienced bad routes about 25% of the time. It's always been last mile stuff where I'm trying to find the entrance to a charger and Ford Nav is hopeless.

Yes, I believe Google Maps takes updates more seriously. They also certainly have more users and more data.

Question remains - why use Ford nav? Why complain about Ford nav? Why not vote with the feet?
 

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The issue, I find, is percentage.

Having used google maps all over the world for decades (at least a decade, I remember getting put on a goat path in the andes about 10 years ago by google maps), I have experienced bad routes a handful of times. I have more problems with GPS than I do google maps routes.

Having used ford nav a handful of times, I have experienced bad routes about 25% of the time. It's always been last mile stuff where I'm trying to find the entrance to a charger and Ford Nav is hopeless.

Yes, I believe Google Maps takes updates more seriously. They also certainly have more users and more data.

Question remains - why use Ford nav? Why complain about Ford nav? Why not vote with the feet?
Ford has pricing for most of the chargers. As far as I know google maps does not.
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