How do you set charge limit when the Ford app isn't working

Shadow351

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So today the Ford app decided to stop working and just says "Failed To Update" whenever I try to refresh. It is showing an outdated charge level and says "Plug in to charge" even though it has been plugged in for hours. I have a trip tomorrow, so i wanted to charge to 100%. It seems there's supposed to be a way to set the target charge from the center screen, so i opened the "Charging" app and it has the battery 'meter' with a white line at 90%, I tried 'sliding it' but it wont move. I also tried turning off Locations but still no help. Is there no way to adjust the charge limit for a single session in the car? It looks like I can turn locations on, and change the target there, but I also have to set a schedule, which I don't care to do. Google search just says to use the app, but since it isn't working, goes on to say to start pulling fuses.

I did notice that the clock in the car was wrong, so i corrected it but that didn't help. (Likely unrelated) after setting the clock, I turned the car off and stated to get out, then the A/C started running with the car off? Screens were blank except the red "Brake" at the bottom of the IC, A/C was blowing full blast cold inside the car and I could hear the compressor & fans running outside. I unplugged the car and it stopped doing that, until i plugged it back in, then the A/C started going again. I turned the car on, turned off the climate controls and turned the car off again, now the A/C stayed off with the car off. What's this all about? No departure times should be set or anything like that.
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RickMachE

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Open the location and change it to 100%.
 
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Shadow351

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Ok, now that sets it permanently, correct? That's not a 1 time charge? Is the 1 time charge limit only available in the app?
 

RickMachE

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Ok, now that sets it permanently, correct? That's not a 1 time charge? Is the 1 time charge limit only available in the app?
The Lightning allows you to do a one-time in the vehicle, but my 2022 Mach-E doesn't as I recall.
 

cooltatts

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I had the same problem so I did a system reset on the car. Opened the fuse panel in the passenger footwell. Unplug the master power connector. Waited fifteen seconds and plugged back in. That was over a year ago and have never had a charging level sync with the app since.
 


alexw

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I had the same problem so I did a system reset on the car. Opened the fuse panel in the passenger footwell. Unplug the master power connector. Waited fifteen seconds and plugged back in. That was over a year ago and have never had a charging level sync with the app since.
sorry, do you mean “I’ve never had an issue since” or do you actually mean “the app is permanently broken now” ?
 

cooltatts

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sorry, do you mean “I’ve never had an issue since” or do you actually mean “the app is permanently broken now” ?
I meant the issue never resurfaced and the app has stayed in sync with charging levels perfectly ever since.
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