My juicebox and timeline mirror this, as I have a GT purchased in March of 2022. No issues with it.
Each person needs to assess their comfort level to perform electrical work vs hire a licensed electrician. I realize you are trying to help people understand this is a simple matter of connecting wires. All good. I tend to be cautious.
To clarify, I did hire an electrician to wire up my 60amp circuit and install a workbox and the first JB48. I added the 2nd one (they do load sharing), and then replaced the first one when it died from a power surge. I myself and not knowledgeable enough to wire a circuit in a panel.
Yup. My husband and I had a professional electrician run the wiring for our subpanel in our garage and wire our first EVSE. However, when we got a second EV and wanted to switch to a pair of Wallboxes that can do load balancing, he installed them himself, and the torque required is more than what is needed for most appliances. Not saying it can't be done by a homeowner, but if someone does decide to tackle this themselves, getting the torque right isn't something I would recommend just eyeballing. If the connections aren't tight enough, it can overheat. You can buy a cheap torque wrench at Harbor Freight or probably on Amazon. Or spend the money and outsource to the professionals. That money is worth it for peace of mind and not worrying about burning the house down. Either way is reasonable.
Fingers crossed for your third! I used the chat option to communicate with the JB folks. It went smoothly enough. I think if the second one fails, I may seek a refund and look for another option.
That is unfortunate. If you register your unit with them, you get an extra 3 months of warranty. And, if you use a credit card that extends warranty, you get that also.
Maybe it's the electrical engineer in me, but with enough self education, wiring the panel side of things is not much more complicated. You just need 2 adjacent breaker slots open in your panel and a free open position on the neutral/ground bar. Black and red wires go into the new 60 amp breaker. Torque those suckers down. Attach the green wire to the neutral/ground bus bar. Be sure to use properly sized conduit and fittings to prevent the wires from rubbing on any sharp edges. Not to scare anyone away from learning, but the big caveat here is you assume all risk if you do something wrong on your DIY install. I'm not an electrician, but I do play one in my household.
I have a JuiceBox 40 that has been in use for 18 months with no problem. I had it installed plugin so if it failed or a better box came out later I could replace it myself.
Yeah. I think that’s smart. I wish I’d gotten a plug-in. Thanks!
