Mach-E Windshield recall in Canada affects 3,178 vehicles

[machefan]

Read the article: "To fix this problem, Ford dealers will clean and install additional adhesive to the panoramic roof glass."

Sound easy right ?‍, just remove, clean and re-glue. No problem

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[ChasingCoral]

Latest article from FordAuthority
https://fordauthority.com/2021/09/2...canada-over-detachment-issue-with-windshield/

2021 Ford Mustang Mach-E Recalled In Canada Over Detachment Issue With Windshield
By Brett Foote
September 21, 2021 6:10 am

Ford Motor Company is recalling select 2021 Ford Mustang Mach-E models in Canada due to defective windshields. This follows a similar recall recently issued pertaining to defective panoramic roof glass.

The defect: in affected vehicles, the windshield may not be properly attached.

The hazards: in affected vehicles, the glass can become loose and could separate from the vehicle in a crash, creating an increased risk of injury.

Ford is not aware of any accidents or injuries related to this issue.
Components: windshield.

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.
Number of vehicles affected: 3,178 vehicles.
The fix: dealers will remove and reinstall the windshield.

Owners should: wait for communications from Ford. The Ford reference number for this recall is 21C22.
Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 21S31
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.safecar.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and 24/7 Ford news coverage.

 

[ChasingCoral]

I read that! I'm talking about the 3000+ windshields not the panoramic glass.

Same with windshield "Needless to say, a windshield that detaches in a crash could create an increased risk of injury, so Ford will notify owners by mail and instruct them to take their Mach-Es to a dealer to remove and reinstall the windshield."

 

[ChasingCoral]

existing thread: Roof and Windshield recall | Ford Mustang Mach-E Forum - MachEforum.com

Oops, missed that. Title was vague and my brain was pre-coffee and muddled by head cold. ugh.

 

[agoldman]

Well I had a new pano months ago due to cracks. No ill effects form the install.

 

[Illinibird]

Latest article from FordAuthority
https://fordauthority.com/2021/09/2...canada-over-detachment-issue-with-windshield/

2021 Ford Mustang Mach-E Recalled In Canada Over Detachment Issue With Windshield
By Brett Foote
September 21, 2021 6:10 am

Ford Motor Company is recalling select 2021 Ford Mustang Mach-E models in Canada due to defective windshields. This follows a similar recall recently issued pertaining to defective panoramic roof glass.

The defect: in affected vehicles, the windshield may not be properly attached.

The hazards: in affected vehicles, the glass can become loose and could separate from the vehicle in a crash, creating an increased risk of injury.

Ford is not aware of any accidents or injuries related to this issue.
Components: windshield.

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.
Number of vehicles affected: 3,178 vehicles.
The fix: dealers will remove and reinstall the windshield.

Owners should: wait for communications from Ford. The Ford reference number for this recall is 21C22.
Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 21S31
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.safecar.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and 24/7 Ford news coverage.

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.
Number of vehicles affected: 3,178 vehicles.
The fix: dealers will remove and reinstall the windshield This is what I am asking about! Do you think the dealers will outsource removing and replacing the windshields? Not just adding adhesive like the panoramic roof recall states; I know the dealers can do that.

 

[Illinibird]

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.
Number of vehicles affected: 3,178 vehicles.
The fix: dealers will remove and reinstall the windshield This is what I am asking about! Do you think the dealers will outsource removing and replacing the windshields? Not just adding adhesive like the panoramic roof recall states; I know the dealers can do that.

Removing and reinstalling sorry for typo.

 

[Illinibird]

Same with windshield "Needless to say, a windshield that detaches in a crash could create an increased risk of injury, so Ford will notify owners by mail and instruct them to take their Mach-Es to a dealer to remove and reinstall the windshield."

Got it but do you think the dealers will do the actual work? I thought windshield repair requiring removing and either replacing or re-glueing requires specialized tools. They show something like that in the Safelite commercials when they swing the windshield in place. I would think the mechanics don't do something as specialized as that but maybe I'm wrong.

 

[ChasingCoral]

Got it but do you think the dealers will do the actual work? I thought windshield repair requiring removing and either replacing or re-glueing requires specialized tools. They show something like that in the Safelite commercials when they swing the windshield in place. I would think the mechanics don't do something as specialized as that but maybe I'm wrong.

I'm sure it depends on the dealership. Some do windshield work themselves. Some even have full body shops. Others contract these things out.

 

[Illinibird]

I'm sure it depends on the dealership. Some do windshield work themselves. Some even have full body shops. Others contract these things out.

Thank you, that is what I wanted to know. I didn't think about body shops where I'm sure they do it. My particular dealer doesn't have their own body shop. I guess we'll have to wait and see if and how many US MME's are affected.

 

[kdryden99]

Received February 2 here.

No wind noise after 8000 km and all appears to be sound? One wheel thrown rock ricocheted off the windshield but that is it (minor but of course I see it). Not seeing a problem here but should look into it for safety. This thing has a real passing presences on 2ways and not looking to drop the roof. It is not leaking either so messing with it if not required is not required.

Anyone get the notice on there app?

I feel like the app is catered to Americans so we might not even get a notification

 

[ChasingCoral]

Note that there is a parallel thread with full articles on this:
https://www.macheforum.com/site/thr...es-in-canada-over-loose-windshield-roof.9608/

 

[kdryden99]

Here in Quebec even the dealers who have body shops, it is still a 3rd party. There are no dealerships here who have their own glass guys.

 

[Fatawan]

My F250 was recalled due to poor install of the windshield. Come on Ford.

 

[leeman]

Latest article from FordAuthority
https://fordauthority.com/2021/09/2...canada-over-detachment-issue-with-windshield/

2021 Ford Mustang Mach-E Recalled In Canada Over Detachment Issue With Windshield
By Brett Foote
September 21, 2021 6:10 am

Ford Motor Company is recalling select 2021 Ford Mustang Mach-E models in Canada due to defective windshields. This follows a similar recall recently issued pertaining to defective panoramic roof glass.

The defect: in affected vehicles, the windshield may not be properly attached.

The hazards: in affected vehicles, the glass can become loose and could separate from the vehicle in a crash, creating an increased risk of injury.

Ford is not aware of any accidents or injuries related to this issue.
Components: windshield.

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.
Number of vehicles affected: 3,178 vehicles.
The fix: dealers will remove and reinstall the windshield.

Owners should: wait for communications from Ford. The Ford reference number for this recall is 21C22.
Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 21S31
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.safecar.gov

We’ll have the latest on all Ford Motor Company recalls as they’re issued, so be sure and subscribe to Ford Authority for more Mustang Mach-E news and 24/7 Ford news coverage.

Sounds easy but most the time when they try to remove the windshield from the factory it cracks they just have to replace it with a brand new one.

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