Major external defects on the MME!

[SonicBlue]

It’s really weird how many people in this thread are behaving like jerks. I guess it’s the “buyback” talk that’s getting folks so riled up.

Any experienced Mach E owner should be able to acknowledge that the spring-loaded charge port door is poorly designed and pops open way too easily.

Likewise, any experienced Mach E owner should be able to acknowledge that the Rube Goldberg design involving the front-bumper-port-to-pop-the-frunk-to-access-a-dead-12v-battery-buried-under-plastic-cladding-just-to-open-your-doors is less than ideal. And, again, many reports of it getting knocked loose in car washes.

If these features of the car frequently have issues in modern car washes, and they do, that’s not great design. I’ve had these problems in a new state of the art Club Car Wash, which is one of the fastest expanding car wash chains in the country.

None of this is grounds for a buyback, but dang, we can also acknowledge reality. Stop being so darned tribal.

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[Omen]

Dude, calm down. Don't be an intransigent jerk to people that aren't having a great experience. We all get that you love your MME. I've been lucky with mine. Others, not so much.

I actually bought my MME used and it was classified as a "lemon". I was assured that Ford fixed the issues and I haven't had too many problems. My biggest issue is that the center console reboots when I'm on a call. I expect Ford to fix it through a firmware update.

OK sure , This is not about people having bad experience, it about someone who damages his car through an automatic and thinks he qualifies for a buyback and puts this as the title Major external defects on the MME!

 

[Omen]

It’s really weird how many people in this thread are behaving like jerks. I guess it’s the “buyback” talk that’s getting folks so riled up.

Any experienced Mach E owner should be able to acknowledge that the spring-loaded charge port door is poorly designed and pops open way too easily.

Likewise, any experienced Mach E owner should be able to acknowledge that the Rube Goldberg design involving the front-bumper-port-to-pop-the-frunk-to-access-a-dead-12v-battery-buried-under-plastic-cladding-just-to-open-your-doors is less than ideal. And, again, many reports of it getting knocked loose in car washes.

If these features of the car frequently have issues in modern car washes, and they do, that’s not great design. I’ve had these problems in a new state of the art Club Car Wash, which is one of the fastest expanding car wash chains in the country.

None of this is grounds for a buyback, but dang, we can also acknowledge reality. Stop being so darned tribal.

I think the other problem is everyone thinking automatics are a god send.

 

[Kamuelaflyer]

guess it’s the “buyback” talk that’s getting folks so riled up.

That’s entirely what it is.

 

[PharaohHound138]

Weird that so many consider an automatic carwash to be "beating your car" and find it acceptable that body parts would come off. Like this is a thing that's been happening for decades! LOL. ???

 

[RWG]

After 36,000 miles, fortunately we have not experienced any severe issues at the carwash, other than the rear window wiper blade did fall off once, over a year ago. I can certainly understand what happens to some owners when a high pressure water jet, pushes on the charging port door and it opens. I have always thought that door system was a bit kludgy/ poorly designed.

 

[bholt12]

This is yet another example of why taking the easy route and using an automated car wash is a bad idea for any car that I care about. The idea that this would merit a (Lemon Law) buyback is pure fantasy; just because some dude said it online doesn't make it reality, Lemon Laws vary by state, generally to qualify a vehicle must:

• Not have a branded title.
• Be have begun while covered under manufacturer's warranty
• Have a material, persistent defect(s) which impacts it's safety, value, or intended use.
• Have had multiple attempts to repair such defect(s).
• Have not been able to have been resolved.
• The owner has not previously accepted any compensation or financial consideration for the defect(s).

Good luck proving your actions qualify, looking forward to the post where you slam Ford for not following the buyback "rules".

 

[snowdoggie]

That's the thing: I'm using a very sophisticated, high-end wash in my area called "Driven".

https://drivencarwash.com/#wash-menu

I went back to the place yesterday to explain what happened. An employee said they never adjust the hose pressure, which makes sense. Like a McDonald's, you usually have a consistent result. He said he'll look up the video and get back to me by Monday. I'll have to fill out an incident report, and then Driven and Ford will go back and forth on who is to blame.

More than a handful of people on this forum have seen the same issue, I'd say it's a design problem with the MME.

First of all you think they would admit they are at fault? either of them?
If they never adjust that is more sus that means they probably don't measure their pressure or regulate the output. The temps in the morn and afternoon would change the pressure coming out.
If it is fully automatic no one should be walking around so your cover should be there, the reason why it is not is because someone found it and disposed of it and now denying it.
If it is a high end wash it should be all done by hand.

 

[Ford_orr]

That’s entirely what it is.

And the sensational thread title. I expected to read about a hood or panoramic roof blown off on the highway, not a $20 plastic port cover.

 

[Kamuelaflyer]

And the sensational thread title. I expected to read about a hood or panoramic roof blown off on the highway, not a $20 plastic port cover.

It’s apparently major to the op. ?

 

[MonkeyNutz]

I disagree. The cover should be secured in a manner that can withstand a very modern car wash.

The automatic car wash we take our cars to has pressures in excess of 2500psi it says. No brushes — I dislike brush systems anyway, some joker goes through before you with tons of mud and dirt and then it’s stuck in the brush and scratches your car… These are nozzle pressures, not the pressure at which the water hits the car

No issues with my charge port door on my Lightning, which doesn’t seem any different. But I’ll watch out for this when we take our MME through, when/if we finally get the car. I have had the water open the charge port once on our Model Y when I foolishly had the car unlocked. These Ford’s don’t lock the charge port door, so it’s always a risk I guess.

 

[ryannix123]

The automatic car wash we take our cars to has pressures in excess of 2500psi it says. No brushes — I dislike brush systems anyway, some joker goes through before you with tons of mud and dirt and then it’s stuck in the brush and scratches your car… These are nozzle pressures, not the pressure at which the water hits the car

No issues with my charge port door on my Lightning, which doesn’t seem any different. But I’ll watch out for this when we take our MME through, when/if we finally get the car. I have had the water open the charge port once on our Model Y when I foolishly had the car unlocked. These Ford’s don’t lock the charge port door, so it’s always a risk I guess.

Thanks. Yes, I've switched to touchless at this carwash. Honestly, Ford needs to secure the door better. My 2016 Chevy Volt has a charge port door that's never just "sprung open", and the gas door requires me to press a button in the interior to release.

I've taken my MME through this wash dozens of times in the past year and never had a problem until now. If it were my fault, I'd own it, but many people on this forum have had the issue with their MME's charge port door when going through a particular type of carwash.. Ford can't fix a design flaw if they don't know about it.

 

[ryannix123]

First of all you think they would admit they are at fault? either of them?
If they never adjust that is more sus that means they probably don't measure their pressure or regulate the output. The temps in the morn and afternoon would change the pressure coming out.
If it is fully automatic no one should be walking around so your cover should be there, the reason why it is not is because someone found it and disposed of it and now denying it.
If it is a high end wash it should be all done by hand.

Of course I don't expect either of them to admit fault. That's the point! The customer is left in a lurch by the finger pointing. As I've said, a growing number of people on this forum have seen the same issue. When the outline of an anecdote can be repeated many times, it ceases to be an anecdote. i.e., It's a design flaw on the MME.

As to your remarks about morning and afternoon temps, this carwash is very sophisticated, and it's all computer controlled to ensure consistency. It wouldn't surprise me if their system's software accounted for the variable temps. Besides, how would the business stay afloat if they provided such shoddy and inconsistent service?

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