vsguru
Well-Known Member
- First Name
- Dennis
- Joined
- Aug 10, 2023
- Threads
- 5
- Messages
- 199
- Reaction score
- 176
- Location
- Pacific NW - USA
- Vehicles
- 2023 MME Premium AWD ER
While it is undoubtedly an AI Bot, I found it to be helpful. It did take a minute or so to provide my 12V SOC, but that was not unreasonable. It will also check in on its own every month or so to see how things are going, which can be helpful without being too intrusive. It's not useless imho.In my several interactions with Text Messaging Customer Support, I have found this service, while responsive, to be fairly useless with inane responses and plenty of outgoing referrals to other support services within Ford. Afterwards, it takes several iterations just to get back to closing out the conversation....annoying.
If it's a non-urgent issue the knowledge and response on this board is head and shoulders a better resource, IMHO.
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Any other neat tricks like this you can share? Maybe I'll end up embracing this little bot.