Oct 30 OTA update at 2am triggered alarm 3x

[callmezip]

I scheduled updated for 2am sat or Sun and around 2:05am my alarm went off - I was able to unlock/lock to turn it off, happened 2 more times. Update completed around 2:25am and problem stopped. I’m sure my neighbors love me!

ford app shows “alarm triggered” and then notices for every door/latch (seems that the update tests all door sensors?).

I can’t find a lace to officially report bugs to Ford. I hope they see this.

Sponsored

 

[callmezip]

PS - the Ford chat system is terrible. I began as 11th in line, waited 20 mins, chat then told me too busy try later. Really? WTF - my cable provider has a better chat system!

 

[RickMachE]

I have had messages that my hood is ajar 3 times in the past recent updates. Car is in garage, alarm does not go off. Yeah, that would tick me off.

 

[Mike G]

So in your Sync updates screen...what is the name of this mysterious OTA update?

Is it one that updates all the door modules?

 

[Ford Motor Company]

I scheduled updated for 2am sat or Sun and around 2:05am my alarm went off - I was able to unlock/lock to turn it off, happened 2 more times. Update completed around 2:25am and problem stopped. I’m sure my neighbors love me!

ford app shows “alarm triggered” and then notices for every door/latch (seems that the update tests all door sensors?).

I can’t find a lace to officially report bugs to Ford. I hope they see this.

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

 

[Dzrhino]

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

Where are we supposed to report bugs, esp. ones that could get us killed. There is a serious one: if you have sign recognition on and a buffer your car will accelerate all on its own when it sees a sign, no matter what you have your cruise set for. I've had mine jump from 65mph to 85mph while on a busy freeway. Had to turn off sign recognition.

 

[Mach-Lee]

Where are we supposed to report bugs, esp. ones that could get us killed. There is a serious one: if you have sign recognition on and a buffer your car will accelerate all on its own when it sees a sign, no matter what you have your cruise set for. I've had mine jump from 65mph to 85mph while on a busy freeway. Had to turn off sign recognition.

That's not a bug, that's how it's supposed to work. Lower your tolerance setting or shut off speed sign recognition. The idea is that it will always make the car drive X MPH over the speed limit so you don't have to keep manually setting it. Works great for me.

Sponsored