Angelnx1985
Member
- First Name
- Anjel
- Joined
- Jul 25, 2021
- Threads
- 3
- Messages
- 22
- Reaction score
- 25
- Location
- 90027
- Vehicles
- Mustang Mach-e
- Thread starter
- #1
So I'm pretty sure this has been talked about several times in the forum. Time for me to present my story. Before you ask, it is a First Edition, and yes it was built before Feb 3rd. I checked the Vin and it was built Dec 2020.
To start, I took a road trip from L.A. to Chicago to be with family and my girlfriend. The initial trip was fine, up until I was going downhill in the rockies towards Denver. First sign of trouble was indicating Power Train Failure, service vehicle soon, orange wrench indicator, Stop Safely Now. Pulled over to the side and tried starting. After about 10 minutes, it started up again. Awesome, relieved and was able to reached to Chicago. By the way, the service vehicle soon indicator showed up even long before I began my road trip, keep that in mind.
So after about a week just as I was ready to head to a pub, the MME fails to start. Same deal, Stop Safely Now. Figured I try again after 10 minutes, still no luck. I tried jump starting the car with my own battery pack, no luck. I call roadside and at this point I need to get it towed to ford. So while I'm waiting, I'm noticing the panels and screen were slowly dying. The tow comes and we tried jumping with his charger. It helped lit up the panels because at this point the panels are nearly dead and so is the doors. So now we tow it to ford. It took them a while to get to my car. I tried explaining to them about the TSB that may needed to be addressed but they didn't know what they were doing. They think I may have the drained my 12volt battery by leaving the lights on overnight. "You kidding me right now?!" So they are trying to get a new 12volt battery factory direct but no luck. They decided to perform CPR on battery, letting it fully drain and latter-step the voltage back. They got that fixed and they were able to perform 6 updates, assuming one of them was the necessary fix for the 12volt. Awesome, driven it around town for two weeks, no problem.
Now the serious issue begins. I'm all packed, ready to go and head back west, same way through the rockies because I had plans for Vegas. So I reach to Denver, stopped in to EA to fully charge to 80% so I won't have range anxiety going uphill. After the charge I Stop in to get some food. I come back and...here we go again! Stop Safely Now, red battery, red exclamation mark car! Same deal, tried jumping the battery to no luck. Same deal with the tow, tried jump starting, no luck. So now the vehicle is towed to ford dealer that is able to see my vehicle the earliest. At this point I'm stranded and need to head back to LA. So I leave my keys in lockbox and as I was making my way back to my car just to make sure it's locked, I've noticed there was a popping noise coming from back of the car, feeling some vibration. I'm scared at this point..and then I'm noticing that the vehicle is now in deep sleep mode. That didn't happened the first time around.
So that's where we're at right now folks. Right now I booked a one way flight back to LA because I need to begin my new job. We will see what ford says this time. In meantime I'm going to call CS and explain to them what's going on. I just reached 10,000 miles with my MME and this sucks. I've never had this many problems for a brand new car. Yes it is a 1st gen I get that. I'm praying that this gets resolved once and for all. I am thankful that it happened in Denver and not in the rockies.
Sorry for the super long intro, but I hope you all find this informative and entertaining. I will keep you guys updated as I get more info. Cheers!
To start, I took a road trip from L.A. to Chicago to be with family and my girlfriend. The initial trip was fine, up until I was going downhill in the rockies towards Denver. First sign of trouble was indicating Power Train Failure, service vehicle soon, orange wrench indicator, Stop Safely Now. Pulled over to the side and tried starting. After about 10 minutes, it started up again. Awesome, relieved and was able to reached to Chicago. By the way, the service vehicle soon indicator showed up even long before I began my road trip, keep that in mind.
So after about a week just as I was ready to head to a pub, the MME fails to start. Same deal, Stop Safely Now. Figured I try again after 10 minutes, still no luck. I tried jump starting the car with my own battery pack, no luck. I call roadside and at this point I need to get it towed to ford. So while I'm waiting, I'm noticing the panels and screen were slowly dying. The tow comes and we tried jumping with his charger. It helped lit up the panels because at this point the panels are nearly dead and so is the doors. So now we tow it to ford. It took them a while to get to my car. I tried explaining to them about the TSB that may needed to be addressed but they didn't know what they were doing. They think I may have the drained my 12volt battery by leaving the lights on overnight. "You kidding me right now?!" So they are trying to get a new 12volt battery factory direct but no luck. They decided to perform CPR on battery, letting it fully drain and latter-step the voltage back. They got that fixed and they were able to perform 6 updates, assuming one of them was the necessary fix for the 12volt. Awesome, driven it around town for two weeks, no problem.
Now the serious issue begins. I'm all packed, ready to go and head back west, same way through the rockies because I had plans for Vegas. So I reach to Denver, stopped in to EA to fully charge to 80% so I won't have range anxiety going uphill. After the charge I Stop in to get some food. I come back and...here we go again! Stop Safely Now, red battery, red exclamation mark car! Same deal, tried jumping the battery to no luck. Same deal with the tow, tried jump starting, no luck. So now the vehicle is towed to ford dealer that is able to see my vehicle the earliest. At this point I'm stranded and need to head back to LA. So I leave my keys in lockbox and as I was making my way back to my car just to make sure it's locked, I've noticed there was a popping noise coming from back of the car, feeling some vibration. I'm scared at this point..and then I'm noticing that the vehicle is now in deep sleep mode. That didn't happened the first time around.
So that's where we're at right now folks. Right now I booked a one way flight back to LA because I need to begin my new job. We will see what ford says this time. In meantime I'm going to call CS and explain to them what's going on. I just reached 10,000 miles with my MME and this sucks. I've never had this many problems for a brand new car. Yes it is a 1st gen I get that. I'm praying that this gets resolved once and for all. I am thankful that it happened in Denver and not in the rockies.
Sorry for the super long intro, but I hope you all find this informative and entertaining. I will keep you guys updated as I get more info. Cheers!
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