UK Customers

[Tim03]

Just got an exciting update which is clearly wrong, ? I just wish it was correct!

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[Dhiren]

Really excited for everyone who's car is coming very soon! Hopefully I will get to see the Mach e out on the UK roads very soon. I feels like I am now living the frustration that most of you went through. My car has been sat at Veracruz since 1/5. I was hoping it would have been on the ship that left this week but checking the F12, this does not seem to be the case! I emailed Georgia yesterday to try and shed some light, but see said it was at the port and that is all the information she could give me. I did ask when it was due to be shipped, I was told she did not have that information ether.

Randomly, I got the on its was email this afternoon, along with a update from my dealer saying delivery has come forward by 2 week! (The desktop changed to on its way over a month ago).

Definitely annoying not knowing much more than that, but hopefully there will be another ship soon to start my cars long journey to the UK.

My F12 has not changed either, and she also could not tell me if it's on the ship, still showing at Veracruz, I'm only assuming it is on the vassal because the Eta dates are coming closer and she told be it one the way. Don't make any sense to me, or the F12 has not updated yet.

 

[ozontour]

My F12 has not changed either, and she also could not tell me if it's on the ship, still showing at Veracruz, I'm only assuming it is on the vassal because the Eta dates are coming closer and she told be it one the way. Don't make any sense to me, or the F12 has not updated yet.

Sounds like you're experiencing the same as me! Hopefully they are on the ship. What was your latest ETA?

 

[BazzaFFC]

My F12 has not changed either, and she also could not tell me if it's on the ship, still showing at Veracruz, I'm only assuming it is on the vassal because the Eta dates are coming closer and she told be it one the way. Don't make any sense to me, or the F12 has not updated yet.

Do you know what your build date was?

Mine was 29th March and been told its on the Grande Baltimora which was due in Antwerp on the 16th May but tracking it online its now due in on Sunday or Monday.

Yours could be on the same boat? My dealer said my ETA is 3rd July

 

[Carl]

As anybodys status " on its way" changed to green yet or is this system behind etc for the ones who have been told to expect delivery soon

 

[portlandg]

It's all systems go. Car has arrived at the dealer's compound (about 40 miles away) but won't get to the dealership until Monday. They are part of a group so all their new cars go to a central compound and get onward moved from there. Direct Debit form and finance documents signed. Insurance sorted. Added bonus is that the interest rate has gone down and so now my payments are about £50 cheaper than I had budgeted for. Result. Collection all arranged for Wednesday. I'm so excited. Can't see me getting much sleep over the next few days. Please tell me that I am not the only one who has a collection date arranged. I will feel VERY guilty if I am.

 

[davkd]

It's all systems go. Car has arrived at the dealer's compound (about 40 miles away) but won't get to the dealership until Monday. They are part of a group so all their new cars go to a central compound and get onward moved from there. Direct Debit form and finance documents signed. Insurance sorted. Added bonus is that the interest rate has gone down and so now my payments are about £50 cheaper than I had budgeted for. Result. Collection all arranged for Wednesday. I'm so excited. Can't see me getting much sleep over the next few days. Please tell me that I am not the only one who has a collection date arranged. I will feel VERY guilty if I am.

That is tremendous news Grahame!

Don't feel guilty this is nothing less than you deserve for steering the ship through, at times, choppy waters and keeping us all safe and onboard!

You have been such a major contributor to this forum and, like others, I'm so glad you are going to be one of the first to receive their car.

Enjoy!!

 

[andrewc]

My first post here, conscious I’m rather late to the party although I’ve been keeping up with this thread for a while. Excited for those of you who are about to take delivery of their cars!
I’ve opted to lease a black RWD ER (through a 3rd party leasing company) and placed my order in mid February this year. Apart from initially being given a tentative delivery estimate of early August, I was unable to obtain any timescale for build/delivery until this week, when I finally got hold of the Vista screenshot.
I was pretty dismayed to find that not only was the car not scheduled for production until the end of June, but it wasn’t expected to be with the dealer until mid October. But the icing on the cake was when I immediately noticed it was the wrong model (standard range instead of extended)!
My leasing broker has investigated this with the supplying dealer and it seems that mine is not an isolated problem - they have found another 5 customers in the same position and if, as they suspect, it’s a problem with Ford’s ordering process it may be more widespread than that.
Some shuffling around has evidently been going on since I raised the issue and Ford have now found me another car to match the spec I ordered, I’m guessing from a cancelled order. Delivery on this one has been brought forward to late September, though I still wonder whether it might have been sooner if my order had been correctly processed in February...
I am in any case having a few doubts about the car, mainly in relation to the seating position, and to save prolonging this post I’ll do a separate one on that subject

 

[portlandg]

That is tremendous news Grahame!

Don't feel guilty this is nothing less than you deserve for steering the ship through, at times, choppy waters and keeping us all safe and onboard!.

You have been such a major contributor to this forum and, like others, I'm so glad you are going to be one of the first to receive their car.

Enjoy!!

Thanks for that although there were others who contributed too. It wasn't just me

 

[Coolcatshaft]

It's all systems go. Car has arrived at the dealer's compound (about 40 miles away) but won't get to the dealership until Monday. They are part of a group so all their new cars go to a central compound and get onward moved from there. Direct Debit form and finance documents signed. Insurance sorted. Added bonus is that the interest rate has gone down and so now my payments are about £50 cheaper than I had budgeted for. Result. Collection all arranged for Wednesday. I'm so excited. Can't see me getting much sleep over the next few days. Please tell me that I am not the only one who has a collection date arranged. I will feel VERY guilty if I am.

Don't feel guilty at all Grahame, you've been so helpful on here and have waited so long it's only fair you get yours first. Even my wife often asks me "Has Grahame got his car yet?" As I've been telling her about this forum.

I'm sure there will be a few of us a week or two behind you!

 

[davkd]

Thanks for that although there were others who contributed too. It wasn't just me

I fully appreciate that there are others but, as yet, I'm not aware of any of them having a collection date?

I wasn't leaving anyone out, there are many fantastic contributors to this forum, that is what makes it what it is today.

I was merely acknowledging your contribution.

When I'm in your position, awaiting delivery in a few days, I will have to resort to mediation or alcohol to get to sleep!

Enjoy your weekend.

 

[andrewc]

Further to my post just now about the mixup over the lease car I’ve ordered, I mentioned there that I’m having some doubts...
I managed to get a test drive a few weeks ago and I have to admit that I had a problem with the seat. I only drove the car for 40 minutes but came back with quite a backache.
This may just be down to not getting the adjustment right, though I tried as best I could in the time available, or perhaps I would adapt to it. But my impression was that the seat squab is too short for me (I’m 6’3”) and I couldn’t get any support under the backs of my legs because the electric adjustment doesn’t include a tilt function. Normally I’d tip the base of the seat to be higher at the front of the seat than the back but the seat in the Mach E seems completely flat and the available adjustments don’t make much if any difference to this. I’ve since read a thread elsewhere on this forum where others have complained about the same thing.
Really unsure what to do now and the test drive programme seems to have finished as far as I can see.
I’m just wondering if anyone in the North West who is about to take delivery of their car would do me an enormous favour and allow me to sit in the driver’s seat of their car to have another shot at getting comfortable. (Not looking to drive it!). I’d be very appreciative and it would really help my decision. I’m just worried about landing myself for 4 years with a car that may give me backache!

 

[portlandg]

Further to my post just now about the mixup over the lease car I’ve ordered, I mentioned there that I’m having some doubts...
I managed to get a test drive a few weeks ago and I have to admit that I had a problem with the seat. I only drove the car for 40 minutes but came back with quite a backache.
This may just be down to not getting the adjustment right, though I tried as best I could in the time available, or perhaps I would adapt to it. But my impression was that the seat squab is too short for me (I’m 6’3”) and I couldn’t get any support under the backs of my legs because the electric adjustment doesn’t include a tilt function. Normally I’d tip the base of the seat to be higher at the front of the seat than the back but the seat in the Mach E seems completely flat and the available adjustments don’t make much if any difference to this. I’ve since read a thread elsewhere on this forum where others have complained about the same thing.
Really unsure what to do now and the test drive programme seems to have finished as far as I can see.
I’m just wondering if anyone in the North West who is about to take delivery of their car would do me an enormous favour and allow me to sit in the driver’s seat of their car to have another shot at getting comfortable. (Not looking to drive it!). I’d be very appreciative and it would really help my decision. I’m just worried about landing myself for 4 years with a car that may give me backache!

I have the front seat tilt function on my current Kuga. It also has lumber support. After about 6 months I started to get bad back ache. I suffer with back problems anyway which is why a car with lumber support is a must. Anyway I went to a chiropractor and she told me that the problem was probably my seating position. When I flattened the seat I was fine and have been ever since. The seat tilt function is not what is cracked up to be. And I'm 5'11"

 

[Smuddell]

It's all systems go. Car has arrived at the dealer's compound (about 40 miles away) but won't get to the dealership until Monday. They are part of a group so all their new cars go to a central compound and get onward moved from there. Direct Debit form and finance documents signed. Insurance sorted. Added bonus is that the interest rate has gone down and so now my payments are about £50 cheaper than I had budgeted for. Result. Collection all arranged for Wednesday. I'm so excited. Can't see me getting much sleep over the next few days. Please tell me that I am not the only one who has a collection date arranged. I will feel VERY guilty if I am.

That's great news! While I must admit I'm a teeny bit jealous as mine seems to be stuck in checks still, I'm glad you're one of the early ones after all the advice you've given!

You say you found the interest rate had gone down, can I just ask is that on Ford Credit PCP? That's how I'm financing mine and the current interest rate is 4.9% so it would be great if mine drops!

 

[portlandg]

You say you found the interest rate had gone down, can I just ask is that on Ford Credit PCP? That's how I'm financing mine and the current interest rate is 4.9% so it would be great if mine drops!

Yes it is. The APR I have got is 4.7%

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