UK Customers

[SteveUk]

Can somebody give a comprehensive list of features missing please? I'm due an email from my Exec Office contact on Monday and I would like to use my email reply as another opportunity to challenge them about them.

Walk away lock and walk towards unlock don't exist.

Paak. And excuses given are b/s as other car companies do paak.

Starting the car to drive via the app doesn't allow it without the key present.

The keys aren't the correct ones.

The screens buzz. The one above steering wheel.

The ford pass app is problematic/crashes.

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[bazzac]

My

Anyone who now has their MME, and ordered extras such as mud flaps/car mats/boot liner etc as part of the online ordering process, did these items automatically come either to you or the dealer, or did the dealer have to place an order themselves? My dealer doesn't know whether these items will come with the car, or they have to order them!

My Dealer informed me that he cannot order the accessories I included in my purchase until he receives the car! ? more slick procedures from ford.

I ordered towbar but I'll be taking the car as soon as possible and return the car when the dealer has it to fit otherwise more delays.

 

[IronAddict]

Cable came today. Just in a cardboard box though. Is there somewhere in the car to put this? Did anyone get a nice bag like you do with the house cable?

 

[SteveUk]

In the frunk?

 

[Coolcatshaft]

Cable came today. Just in a cardboard box though. Is there somewhere in the car to put this? Did anyone get a nice bag like you do with the house cable?

Yes, ours came in a nice ford bag with two microfibre mitts

 

[EmBee]

Is there a list of affected vehicles anywhere?

Defective battery? Please tell, why do you think yours is “defective”? Is it ER ? What does screen say when fully charged?

 

[SteveUk]

Defective battery? Please tell, why do you think yours is “defective”? Is it ER ? What does screen say when fully charged?

These are batteries that the manufacturer LG reported to Ford as being faulty and thus Ford has to check/test covertly in Antwerp all the built cars. They tried to keep it a big secret but as cars lay in situ for months at Antwerp the coverup was eventually blown.

Not the same as the kuga batteries that caught fire when driven.

 

[Kdpt]

Yep, the Charge Cable came with bag + gloves.

 

[Dermot Vermin]

I took out for £560 the extra 2 years warranty called "classic" and you have to do this on or before the day you pay for the car.

I wouldn't roll the dice with this car. The motors would cost thousands to replace if one goes.

If you have an AWD version there is even a more compelling reason for the warranty.

I totally agree, I would go for the most comprehensive warranty that I could get as I fear with Fords track record thus far, these cars may be a stinker! You usually get some issues in the early models but 10 weeks of QA doesn't fill you full of confidence. Then you've got badges coming off with the slightest effort (I had heard that this was the case hence why I asked about debadging a while back), screen buzzing, cracks around the door code, poor alignment of body panels/roof glass.. the list goes on. It'll be interesting to see what issues crop up as we all start using the car...

Steve is right, protect yourself as much as you can because with Fords track record of customer service, we'll get nothing from them

 

[davkd]

Can somebody give a comprehensive list of features missing please? I'm due an email from my Exec Office contact on Monday and I would like to use my email reply as another opportunity to challenge them about them.

So far I’ve noticed:

PAAK non existent - give some B/S excuse about European Legislation but Tesla, BMW, etc offer it

Walk away lock - non existent - same excuse

Ambient lighting - I ordered an RWD it’s not there - Ford say its only on AWD range despite the fact it is advertised on all models in the ‘Build Your Own’ section on the website

Mustang Branded key - Ford says it is because of Thatcham requirements as they don’t have motion sensors. Owners manual says it does

Buzz on small screen

I think that’s it…. For now.

 

[EmBee]

These are batteries that the manufacturer LG reported to Ford as being faulty and thus Ford has to check/test covertly in Antwerp all the built cars. They tried to keep it a big secret but as cars lay in situ for months at Antwerp the coverup was eventually blown.

Not the same as the kuga batteries that caught fire when driven.

Symptoms?

 

[Andeh]

Symptoms?

There are no symptoms because they're not being delivered. They're spotted and replaced at Antwerp before the customer gets them.

 

[Andeh]

In other news, 1200 miles, averaging 3.5m/kWh. ER AWD. Pretty good I feel.

 

[EmBee]

In other news, 1200 miles, averaging 3.5m/kWh. ER AWD. Pretty good I feel.

Are you ER? I get up to 3.9 until I motorway back from London when it drops to 3.7 on 320 mile run. What range does yours show on dash when you finished a full charge?

 

[SteveUk]

Symptoms?

A "leak" in the battery is how it is described.

Whatever that means! It could by physical chemical or a drain of range when left standing.

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