UK Customers

[bazzac]

So having ordered on 12/1/21 looks like my car has gone into production today!!

Was hoping it would have been a bit sooner but is what it is.

Am I right in saying the tracker now doesn't work? I have seen a link to another site but that needs an order number which I don't have.

don't worry, the other tracker seems to have stopped working also

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[portlandg]

I know doesn't make sense, I got told 22 weeks from today but "may" be sooner by Hannah

Original order was 23 weeks, although think that was just the default and dealer said July so if I'm honest I have no idea when I'm getting it!!

Join the club. I don't think there is anyone on here who "knows" when they are going to get their cars. I don't even think Ford know when we are going to get them.

 

[SteveUk]

Join the club. I don't think there is anyone on here who "knows" when they are going to get their cars. I don't even think Ford know when we are going to get them.

Are you suggesting the Vista eta date is not of any value? I think we're down as mid May on vista for eta at dealer.

 

[portlandg]

Are you suggesting the Vista eta date is not of any value? I think we're down as mid May on vista for eta at dealer.

This is what I got from my dealer a few weeks ago.

In order to keep you as informed as possible and to help you best understand your customers’ ETA, this email contains a list of the Mach-E units that have been loaded onto a vessel, including the ETA date that the vessel will arrive in Antwerp. The current expectations are these units will take 5-10 weeks from Antwerp to be Dealer Delivered.

Please use this information rather than the ETA indicated on VISTA to give the most accurate lead time to customers.

 

[Markyj]

Q4 e-tron launch details being released in April with suggestion deliveries wlll be later this year. If figures add up, I can really see me cancelling my orders soon with Ford.......... had enough of waiting and feck all info from Ford. whats another few months. At least it will be back to ordering from a dealer and a company that knows how to look after it’s customers.......

 

[SteveUk]

This is what I got from my dealer a few weeks ago.

In order to keep you as informed as possible and to help you best understand your customers’ ETA, this email contains a list of the Mach-E units that have been loaded onto a vessel, including the ETA date that the vessel will arrive in Antwerp. The current expectations are these units will take 5-10 weeks from Antwerp to be Dealer Delivered.

Please use this information rather than the ETA indicated on VISTA to give the most accurate lead time to customers.

My dealer says he's still going by the Vista date of mid May. This just shows how confused everything is. You'd think they would build into the Vista date the 5 to 10 weeks. Or ideally get some solid estimates updated to Vista.

 

[Bill Schaeffer]

On the Tracker, my "Primary Status" now says "Delivered" - if only!!!

 

[portlandg]

My dealer says he's still going by the Vista date of mid May. This just shows how confused everything is. You'd think they would build into the Vista date the 5 to 10 weeks. Or ideally get some solid estimates updated to Vista.

Well if the report that I found this morning is correct and there will 1500 cars arriving in Antwerp by the end of March then that will be those that came in on the Grande Houston and the MSC IMMACOLATA (due 31/3). That is a lot of cars to check (presumably the EUR ones need additional QC checks as well). They probably have got no idea what cars need what doing to them or how long it will take to do what they need to do with each car. I suppose it also depends on where in the pile yours is as to when it gets done. Presumably FordEUR are coordinating the checks so I expect the UK bounds cars to be at the bottom of the pile. At least there are quite a few ships coming to Southampton in the next few weeks so hopefully once they have done a car it can go to the berth and get loaded on the next ship.

 

[portlandg]

On the Tracker, my "Primary Status" now says "Delivered" - if only!!!

Brilliant. Lucky you. Photos??????? ?

 

[Hotspur28]

This is what I got from my dealer a few weeks ago.

In order to keep you as informed as possible and to help you best understand your customers’ ETA, this email contains a list of the Mach-E units that have been loaded onto a vessel, including the ETA date that the vessel will arrive in Antwerp. The current expectations are these units will take 5-10 weeks from Antwerp to be Dealer Delivered.

Please use this information rather than the ETA indicated on VISTA to give the most accurate lead time to customers.

My dealer had the same message and I think this applies to anyones cars that were on the grande houston or are on the MSC IMMACOLATA.
Some good news I have booked a test drive at BSM orpington on 17th April. Anyone nearby they still have slots on the 16th and 17th still available.

 

[SteveUk]

On the Tracker, my "Primary Status" now says "Delivered" - if only!!!

Bill have you looked ? It might be on your drive!

 

[Bill Schaeffer]

 

[SteveUk]

Well if the report that I found this morning is correct and there will 1500 cars arriving in Antwerp by the end of March then that will be those that came in on the Grande Houston and the MSC IMMACOLATA (due 31/3). That is a lot of cars to check (presumably the EUR ones need additional QC checks as well). They probably have got no idea what cars need what doing to them or how long it will take to do what they need to do with each car. I suppose it also depends on where in the pile yours is as to when it gets done. Presumably FordEUR are coordinating the checks so I expect the UK bounds cars to be at the bottom of the pile. At least there are quite a few ships coming to Southampton in the next few weeks so hopefully once they have done a car it can go to the berth and get loaded on the next ship.

You know my theory! Check the bolts, software update and replace the small battery * 1500 !

Maybe a screen buzz check as well.

 

[Bill Schaeffer]

Bill have you looked ? It might be on your drive!

I know you'll find this a shock, but it's not there

 

[SteveUk]

You're lucky you can get into the tracker! That one no longer does anything for me

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