I think a very good idea. I'm in. I suggested similar a little while ago.
I only needed the signed order form to get the grant.
Everyone who feels this way should make their feelings known towards Ford at least. If you dont, then nothing changes.
I think that would be veryuseful if you wouldn’t mind? ????
Me too, to the dealer, to Hannah and to Rebecca. Nothing. Just shrugs.
I know you and a couple of others on here seem to be unhappy with Rebecca and Hannah, mainly because they can't give you the answers that you want or don't seem to be bothered. I have not had any dealings with Hannah but have been in touch with Rebecca since she started as concierge back in March last year. I have asked her a lot of questions during that time and most have been answered or found out if she didn't know. I have said it before and I make no apologies for saying it again, we are all frustrated that we aren't getting any information about our cars. What we want to know is what is wrong with them, when are the issues going to be fixed, when are we going to get delivery of our cars but I know that Rebecca is just as frustrated as we are but for totally different reasons. SHE CAN'T TELL US EVEN IF SHE COULD. I have sent her numerous messages with our complaints and she has assured me that she has passed our concerns on. She has made representations off her own back complaining that she can't give us more information. Her's and Hannah's hands are tied by FordUK bosses but mainly by FordUS. I have no reason to doubt that if she tells me she will do something that she will. If she can't give the answer I want to hear then I am sure it because she can't. The biggest problem for them both is that they are the first contact and as such get all the abuse. I can't tell you guys what to do but I think you need to cut them a bit of slack and believe me when I say that if they could tell us they would tell us. As I said in an earlier post, it is my opinion that the Port of Antwerp must be getting chockablock with MME'S so there MUST be some on their way soon to make some space, so some of you might get a nice surprise soon. ?? Hopefully to UK and not anywhere else.
You are no different than the rest of us. We ALL want the same, but until FordUK or FordUS decide that they will give us the information we want there is precious little we can do. I have lost £1500 on the value of my current car which I am putting up for PX because of the delays. If I lose anymore I won't be able to afford the finance so I will be out, not because I have had enough but purely because of Ford can't give me a date.
I emailed Elena Ford last week (Chief Customer Experience Officer for Ford Motor Company, I thought might as well go straight to the top) and haven't even had the courtesy of an acknowledgement! Even if she was genuinely looking into what is going on, it's only good service to drop a line to say, "sorry, I'm looking into it and will get back to you as soon as I can"
At what point did you receive your Ford Pass charging network card? I haven't received mine yet, should I be chasing?
