UK Customers

[Coolcatshaft]

{"result":{"vin":"WF0TR1Rxxxxxx","order":{"type":"order","number":"10640563","contractSource":"Web","gobStatusCode":"VITR","gobStatusDesc":"InTransit","vmacs2CharCode":"91","vmacs3CharCode":"711","vmacsStatusDesc":"COMPOUND IN ","vmacsStatusDate":"2021-05-12 15:25:00.0","gobStatusDate":"2021-05-14 10:30:47.0"}},"error":null}

I didn't used to get that! I have 3 lines with the same and identical !

Hi Steve,

My dates are EXACTLY the same as yours. I am guessing the gobstatus of "in transit" dated 14/05 means it's on the move! And the vmacstatus of "compound in" dated 12/05 is when it was "registered" either at Flushing or Dagenham.

As @Tyldum says, our Norwegian friends are seeing "Stocked" once it arrives in Drammen before delivery. But then they have a bottleneck in Drammen with too many cars to process. I am guessing due to the 3 day delay we may see "stocked" when it actually arrives at dealers.

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[Iwantonenow]

Grahame, I am almost more excited for you to receive your car than I am to get my own! This is all becoming very real and I can't wait to live vicariously through your delivery and driving experiences before mine arrives!

 

[SteveUk]

Do we know what gobstatus date is compared to vmacstatus date?

 

[Coolcatshaft]

Do we know what gobstatus date is compared to vmacstatus date?

Not entirely sure, I'm thinking the gobstatus is the overall status as far as Ford are concerned, and the vmacstatus is the short term logistics.

For example, my previous gobstatus was "off-site" since it left the factory. But many others have had "in transit" for a while so who knows really!

Maybe @stesir can shed some light on the gobstatus and vmacstatus?

 

[SteveUk]

Interesting weekend. All the talk on here about going in to my Ford account and being able to F12 and access details and not finding what others were getting I finally managed it yesterday. I don't know whether I was going into the wrong part or whether the website has just given me access. Who knows.
Anyway, the upshot is that I am 100% certain that my car is in Dagenham. On 11 May my dealer sent me a print of vista which showed my car as compound in ANTWERP on 7 May after leaving ANT CUST. After being able to 'work' F12 I had a compound IN dated 11 May which would tally with my car going from Antwerp to Flushing on the TOSSA/FORENSO that did the trip on Tuesday (11th). Yesterday afternoon I looked again and another change had occurred, this time compound IN 12 May which corresponds with the ship that left Flushing Tues pm and arrived in Dagenham Wed am. I spoke with my dealer yesterday morning and according to vista I was still in Flushing, compound in, 11/5. This was before I saw the update on my account.
So, the next that I am expecting is a call saying that my car has arrived at my dealer. Why not a compound out? Well given that most of my vista updates have been at least 3 or 4 days delayed I think my car will be delivered before it is updated, unless they preload the transporters a couple of days in advance. I get the feeling that deliveries are close now. ? ?

I've looked back at my mid week Vista print.

Status date 12/5 compound IN at New flush.

That appears to match what I see on my F12 query I did an hour ago.

The problem is with f12 is that it doesn't say the Location!

My second date of 14/05 I see on F12 suggests that's when the info was last updated (perhaps) so nothing has happened since the 12th. If so then I might still be IN compound at Flushing!

 

[portlandg]

I've looked back at my mid week Vista print.

Status date 12/5 compound IN at New flush.

That appears to match what I see on my F12 query I did an hour ago.

The problem is with f12 is that it doesn't say the Location!

My second date of 14/05 I see on F12 suggests that's when the info was last updated (perhaps) so nothing has happened since the 12th. If so then I might still be IN compound at Flushing!

That, I imagine would mean that you were on the next barge after mine Antwerp to Flushing. I went Tuesday, looks like you went Wednesday. If I was a betting man I'd put a fiver on yours being in Dagenham by now.

 

[SteveUk]

I think you're right! I'll soon know when the dealer gets in touch.

 

[Coolcatshaft]

That, I imagine would mean that you were on the next barge after mine Antwerp to Flushing. I went Tuesday, looks like you went Wednesday. If I was a betting man I'd put a fiver on yours being in Dagenham by now.

Grahame, has your Vista updated to say Dagenham? Like Steve I'm also wondering if mine is still in Flushing as I had compound out on 11/05 which I assumed was leaving Antwerp. And then had Compound in on 12/05 which is most likely Flushing (unless it was Dagenham as the time stamp is over 24 hours later). No more updates since then.

Even my tappsDateTime hasn't updated since 12/05 but my gobstatus changed to "in transit" from "off-site" on 14/05 but I'm guessing that's just as administration update.

 

[portlandg]

Grahame, has your Vista updated to say Dagenham? Like Steve I'm also wondering if mine is still in Flushing as I had compound out on 11/05 which I assumed was leaving Antwerp. And then had Compound in on 12/05 which is most likely Flushing (unless it was Dagenham as the time stamp is over 24 hours later). No more updates since then.

Even my tappsDateTime hasn't updated since 12/05 but my gobstatus changed to "in transit" from "off-site" on 14/05 but I'm guessing that's just as administration update.

As I said earlier today the last vista update I had was yesterday morning which said compound in Flushing on 11th which corrosponded with the F12 function. Yesterday afternoon that changed to compound in 12th but haven't had confirmation of location but I know mine is in Dagenham.

 

[SteveUk]

I suspect Grahame will be checking with his dealer tomorrow! In fact I suspect most dealers will be getting a load of calls tomorrow!

Time to clear our diaries ready for our deliveries!

 

[Carl]

Is the only way of knowing where my car is by contacting dealer or does some one here have access to the software?? On my account it says delivery in progress , does that mean its in dag ??? I rang my dealer the other day and he said mid June so I've not bothered him since

 

[SteveUk]

You were on the grand houston so should be in 'nam now or very soon. Your dealer will be getting eta's circa 12th June I suspect. Maybe weeks sooner. How does your progress compare to my screen shot?

 

[Carl]

Nice one , can't wait haha

 

[SteveUk]

Is yours the same as above?

 

[Alex_whietehad]

As I said earlier today the last vista update I had was yesterday morning which said compound in Flushing on 11th which corrosponded with the F12 function. Yesterday afternoon that changed to compound in 12th but haven't had confirmation of location but I know mine is in Dagenham.

Whats the process with this F12 function I see people talking about?

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