UK Customers

[BlackheathDiggs]

So let me give hope to all of you smashing the refresh button on your web browser's developer view hoping to see some sort of updates on where your car is.

My car was delivered to the dealership on Friday afternoon - and my "F12" data from just now is pasted below....

"vin": "WF0TR1R72MMAxxxxx",
"order": {
"type": "order",
"number": "1003xxxx",
"contractSource": "Web",
"gobStatusCode": "VITR",
"gobStatusDesc": "InTransit",
"gobStatusDate": "2021-05-14 10:30:47.0"

"vmacs2CharCode": "91",
"vmacs3CharCode": "711",
"vmacsStatusDesc": "COMPOUND IN ",
"vmacsStatusDate": "2021-05-12 15:05:00.0",

So no update in 8 days since it arrived in Flushing.

Just goes to show that the web data can be extremely hit and miss.

Has your F12 data from the remote set up page been any more reliable?

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[SteveUk]

Hasn't the whole experience been shambolic? I got an email from my dealer this morning (from a new person I've never dealt with before) saying they have received my car and I can collect it Tuesday.
But I haven't even paid for it yet and (after I finally got them to honour the £3000 reduction and reminded them about the £1000 deposit they'd forgotten about too I now have an invoice. But as it is the weekend even if I do internet banking they won't get the money till monday. And they want an (original not photocopy) insurance cover note too which I can't get till my Broker opens on monday and I then need to find time to collect it 12 miles away north and deliver it 12 miles away south to my dealer.

All this could have been accomplished in good time if I had been given better notice of when the car was coming. It was only yesterday that I received an email saying the car was due at my dealer in the next 2 to 4 weeks. As it is I think I will arrange to collect my car on Thursday to give time for the paperwork to be sorted and for the dealer to have plenty of time to get the car properly prepared.

Yes it sucks and is a shambles. It means an extra day or 2 before you can get your car due to lack of advance warning.

(but you are well ahead of many other people who will be weeks after you)

 

[Wonky_Donkey]

Has your F12 data from the remote set up page been any more reliable?

If anything that was even less reliable than the compound dates. ? The location info was never correct, and the taps dates were a bit dodge as well. About a week ago I lost access to the taps dates completely so I've just been winging it since.

The only data that gave me any hope was the PTI scan date showing it had been through QA

 

[Dhiren]

I wonder if they have changed the schedule? Davisville should be a few more stops?

Vessel is heading to New York

 

[portlandg]

If anything that was even less reliable than the compound dates. ? The location info was never correct, and the taps dates were a bit dodge as well. About a week ago I lost access to the taps dates completely so I've just been winging it since.

The only data that gave me any hope was the PTI scan date showing it had been through QA

I'm just keeping my fingers crossed (very tightly). My PTI dates in ETIS are STILL showing 08-12-20 ????????

 

[Tim03]

Vessel is heading to New York

Nearly back on track then

 

[BlackheathDiggs]

For the Grande Florida crew @Iwantonenow @bazzac @Smuddell I've seen some further movement via the F12 data, with is my 'Compound In' status updating on 21st May (it had been stuck on 27th April since arriving in Antwerp). Details copied below...

Of course, without clear location data, this is only so useful, but coupled with the F12 data from the remote set up page showing my car going into 'Transit' mode earlier this week, I think there's at least a chance it as gone compound in either in Flushing or (fingers crossed) Dagenham. The 'reversegeocode' data line you get using the remote set up page also shows a tantalising distance from my home address of 7.7 miles (which would place it in Dagenham) but that's been unreliable for many, so I won't pin all my hopes on that!

I'll chase my non-responsive dealer again on Monday to see what Vista says now something's clearly happened. Maybe an exciting week to come...

1. {result: {vin: "WF0TR1R7XMMAXXXXX",…}, error: null}
   1. error: null
   2. result: {vin: "WF0TR1R7XMMAXXXXX",…}
      1. order: {type: "order", number: "10008XXXX", contractSource: "Web", gobStatusCode: "VPRT",…}
         1. contractSource: "Web"
         2. gobStatusCode: "VPRT"
         3. gobStatusDate: "2021-05-01 07:50:31.0"
         4. gobStatusDesc: "AtPort"
         5. number: "10008161"
         6. type: "order"
         7. vmacs2CharCode: "91"
         8. vmacs3CharCode: "711"
         9. vmacsStatusDate: "2021-05-21 12:24:00.0"
         10. vmacsStatusDesc: "COMPOUND IN "
      2. vin: "WF0TR1R7XMMAXXXXX"

 

[Iwantonenow]

For the Grande Florida crew @Iwantonenow @bazzac @Smuddell I've seen some further movement via the F12 data, with is my 'Compound In' status updating on 21st May (it had been stuck on 27th April since arriving in Antwerp). Details copied below...

Of course, without clear location data, this is only so useful, but coupled with the F12 data from the remote set up page showing my car going into 'Transit' mode earlier this week, I think there's at least a chance it as gone compound in either in Flushing or (fingers crossed) Dagenham. The 'reversegeocode' data line you get using the remote set up page also shows a tantalising distance from my home address of 7.7 miles (which would place it in Dagenham) but that's been unreliable for many, so I won't pin all my hopes on that!

I'll chase my non-responsive dealer again on Monday to see what Vista says now something's clearly happened. Maybe an exciting week to come...

1. {result: {vin: "WF0TR1R7XMMAXXXXX",…}, error: null}
   1. error: null
   2. result: {vin: "WF0TR1R7XMMAXXXXX",…}
      1. order: {type: "order", number: "10008XXXX", contractSource: "Web", gobStatusCode: "VPRT",…}
         1. contractSource: "Web"
         2. gobStatusCode: "VPRT"
         3. gobStatusDate: "2021-05-01 07:50:31.0"
         4. gobStatusDesc: "AtPort"
         5. number: "10008161"
         6. type: "order"
         7. vmacs2CharCode: "91"
         8. vmacs3CharCode: "711"
         9. vmacsStatusDate: "2021-05-21 12:24:00.0"
         10. vmacsStatusDesc: "COMPOUND IN "
      2. vin: "WF0TR1R7XMMAXXXXX"

Ooooh I'll take a look later too. Surely it's more likely that is its back from stage 2, or possibly gone into stage 3? I'm not going to get my hope up just yet, but it would be lovely if there was some movement

 

[BlackheathDiggs]

Ooooh I'll take a look later too. Surely it's more likely that is its back from stage 2, or possibly gone into stage 3? I'm not going to get my hope up just yet, but it would be lovely if there was some movement

I think while on Vista the different Antwerp stages have shown up, but the post here using the F12 method I think it’s only changed when leaving Antwerp for good, but I could be wrong if anyone wants to correct me! Let me know if you see anything

 

[Iwantonenow]

Mine still says compound in 28.4.21...but as mine went in a day after you, maybe it will come out a day later too?

 

[BazzaFFC]

Hi wondering if anyone can shed any light on this.

So was told my car is on the Grande baltimora which was due into Antwerp on the 16th May.

As I've been tracking online and the date kept slipping and went to tomorrow (24th May)

But on checking this morning all the tracking website now seem to have changed the destination from Antwerp to Hamburg??

Not really sure what is going on now?

 

[BlackheathDiggs]

Mine still says compound in 28.4.21...but as mine went in a day after you, maybe it will come out a day later too?

Very possible I reckon!! The updates are always a bit laggy anyway!

 

[portlandg]

Hi wondering if anyone can shed any light on this.

So was told my car is on the Grande baltimora which was due into Antwerp on the 16th May.

As I've been tracking online and the date kept slipping and went to tomorrow (24th May)

But on checking this morning all the tracking website now seem to have changed the destination from Antwerp to Hamburg??

Not really sure what is going on now?

It isn't unusual for additional ports to be added. My ship added LeHavre at the last minute. Check Grimaldi's schedule for Hamberg to Antwerp to check. It might have updated there.

 

[portlandg]

Hi wondering if anyone can shed any light on this.

So was told my car is on the Grande baltimora which was due into Antwerp on the 16th May.

As I've been tracking online and the date kept slipping and went to tomorrow (24th May)

But on checking this morning all the tracking website now seem to have changed the destination from Antwerp to Hamburg??

Not really sure what is going on now?

I've just looked for you and she is now scheduled to arrive in Antwerp on Wednesday

 

[SteveUk]

I'm just keeping my fingers crossed (very tightly). My PTI dates in ETIS are STILL showing 08-12-20 ????????

Exactly the same as mine. It never changes. I just checked it.

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