Update on Mach-E launch progress from engineering friends in Mexico

[JamieGeek]

Here is one reason why I am glad the Mach E didn’t get here yet. Although it might have been fun to try out that AWD.

Wow! You must be a bit East of us as we just got clipped by the backend of that storm. We might have 1/4" of snow on the ground.

Sponsored

 

[shutterbug]

For things like real-time traffic updates, yes. But not just for the Nav. We also won't have to pay for the connectivity required to use the app over cellular to control the car. A lot of manufacturers charge for it, so I consider that a win.

After 3 years, if you want to have your satnav maps updated you will need to pay for additional service.

 

[eastern refugee]

eastern refugee, see my post. I think it's time to put this portion of the thread to bed. This forum is a wonderful place to talk about and learn about our cars and I, for one, truly appreciate it (glad I don't visit the other forum too often as I wouldn't get nearly the information I receive here). We all have our own opinions and that's fine. Nobody has to change anybody else's mind. Let's all enjoy the holiday season; Merry Christmas and a Happy (& Healthier) New Year!

well said

 

[janitorjim]

also my 1st time ordering a car. 1st ford. 1st ev.

i’m a physician.

i’ve spent most of my life depriving myself... studying, doing research or doing volunteer work instead of partying in undergrad and med school, time away from family and friends during those long years of residency (before they put in those work hour restrictions), delaying marriage and a family of my own because of the training/career....so now i am fortunate enough to afford nicer things. i am as excited as anyone for my mach-e (replacing a 13yo volvo i bought used).

but as a front line worker i have been masking for months, all day long, seeing patients, making sure i don’t bring it home to my family. and i am currently working in one of the countless packed hospitals here in california trying to keep people from dying... many are elderly but some in their 40-50s, my age. it’s heartbreaking any time but especially this time of year. and extremely frustrating at the same time.

i have another shift in the hospital towards the end of january, when my mach-e is supposed to be delivered.

yes it’s 4-6 weeks later than i had hoped. yes i will have to be patient and be deprived (nothing new for me). but it will be something nice to look forward to after what will be another tough month.

merry christmas folks and take care

thank you for your sacrifice. Hope you and your family come out of this safe and healthy

 

[generaltso]

After 3 years, if you want to have your satnav maps updated you will need to pay for additional service.

We'll have navigation for the life of the vehicle, but connected services like real-time traffic and cloud-based routing will require a subscription.

 

[jhalkias]

Wow! You must be a bit East of us as we just got clipped by the backend of that storm. We might have 1/4" of snow on the ground.

North Canton, OH

 

[KAustin]

Here is one reason why I am glad the Mach E didn’t get here yet. Although it might have been fun to try out that AWD.

Nice. Merry White Christmas to you and the fam!

 

[All Hat No Cattle]

This entire thread reminds me of what the folks who ordered a Ford Thunderbird went through in 2001. They placed their orders a year in advance and waited over a year to take delivery;

You might take into consideration the fact that the 2002 was still a regular ICE vehicle, not a completely new platform. And with technological advances and complexities they could only imagine in 2001.

And the production numbers speak for themselves.

Year	Production
2002	31,368
2003	14,678
2004	12,757
2005	9,295
Total	68,098

 

[guyofthesky]

I don’t usually comment like this on forums but just wanted to put the perspective out there. This is not intended as a dig or put down to peeps just my perspective. I get peeps various frustrations with Ford. The fact is this whole launch/vehicle is new for Ford and COVID has tipped everything on its end. IMHO it’s a little unfair to hold Ford accountable for things out of their control. Ford has stumbled but they are learning. They fully understand the consequences riding on the launch of this vehicle as it is their first ground up BEV.



COVID delayed the car and then OKTB delayed shipping. COVID? Ford had no control over. OKTB? Ford wanted to make sure a minor issue was addressed. A shoutout to Fords customer centric ideology. I don’t want to have to take the car back for repairs. Even if it’s an OTA update, Ford cannot manage the experience/expectation if they relied on the dealers/customers to do the first update. It’s good customer service and having set expectations enables a smooth transaction for everyone.

As far as communication? It’s easy to say in hindsight what should have been done. It’s also important to note what was not said. I don’t remember Ford saying that First Edition holders would get their cars first. That was speculation on the forums. As for the First Edition name, I always took it to mean it was the first of this model; Like a collector’s edition. I bought into the chatter and ordered the FE because I thought it was cool to get the limited edition and that I may come first. My cars just rolled off the line two days ago. Totally not getting it first despite reserving on 11/17/2019 and having a FE model.

The main point I am getting at is that peeps who reserved/ordered the vehicle have budgeted for a car that, up until this last month, didn’t really exist. It is clear peeps don’t need the car otherwise why wait so long for release when you can get something today. Getting upset for things outside your control only adds to your frustration. Ford is working the situation as best as possible. They are learning and I am sure they are taking notes. It’ll take time for them to build out a model for this new type of launch process. Complaining about any of this is just a first-world problem.

There are Pros and Cons to this whole situation. The positive (I would suggest to say) healthy way to deal with the wait is to go over the Pros/Cons. The following pertains to me, but I’d suggest peeps adapt them to their individual situation.

Pro: I will eventually get to drive a sweet ride.

Con: I have to wait for the car.

Pro: I don’t have to struggle financially to get the car.

Con: I have to wait for the car.

Pro: I have a roof over my head and food in my stomach.

Con: I have to wait for the car.

Pro: I get to meet new peeps on the forums and get exposed to different idea/perspectives.

Con: I have to wait for the car.

Pro: Letting grievances go, for things you cannot control, adds to your overall wellbeing and reduced stress.

Con: I have to wait for the car.

Pro: I still have my health

Etc. Etc. Etc.


In closing, always look at the bright side of life and nothing will seem as bad/frustrating as it may seem.

Bright Side of Life

I appreciate your take on what "First Edition" means. Thanks. Made me feel better...

Happy holidays to everyone the forum!

 

[timbop]

I don’t usually comment like this on forums but just wanted to put the perspective out there. This is not intended as a dig or put down to peeps just my perspective. I get peeps various frustrations with Ford. The fact is this whole launch/vehicle is new for Ford and COVID has tipped everything on its end. IMHO it’s a little unfair to hold Ford accountable for things out of their control. Ford has stumbled but they are learning. They fully understand the consequences riding on the launch of this vehicle as it is their first ground up BEV.



COVID delayed the car and then OKTB delayed shipping. COVID? Ford had no control over. OKTB? Ford wanted to make sure a minor issue was addressed. A shoutout to Fords customer centric ideology. I don’t want to have to take the car back for repairs. Even if it’s an OTA update, Ford cannot manage the experience/expectation if they relied on the dealers/customers to do the first update. It’s good customer service and having set expectations enables a smooth transaction for everyone.

As far as communication? It’s easy to say in hindsight what should have been done. It’s also important to note what was not said. I don’t remember Ford saying that First Edition holders would get their cars first. That was speculation on the forums. As for the First Edition name, I always took it to mean it was the first of this model; Like a collector’s edition. I bought into the chatter and ordered the FE because I thought it was cool to get the limited edition and that I may come first. My cars just rolled off the line two days ago. Totally not getting it first despite reserving on 11/17/2019 and having a FE model.

The main point I am getting at is that peeps who reserved/ordered the vehicle have budgeted for a car that, up until this last month, didn’t really exist. It is clear peeps don’t need the car otherwise why wait so long for release when you can get something today. Getting upset for things outside your control only adds to your frustration. Ford is working the situation as best as possible. They are learning and I am sure they are taking notes. It’ll take time for them to build out a model for this new type of launch process. Complaining about any of this is just a first-world problem.

There are Pros and Cons to this whole situation. The positive (I would suggest to say) healthy way to deal with the wait is to go over the Pros/Cons. The following pertains to me, but I’d suggest peeps adapt them to their individual situation.

Pro: I will eventually get to drive a sweet ride.

Con: I have to wait for the car.

Pro: I don’t have to struggle financially to get the car.

Con: I have to wait for the car.

Pro: I have a roof over my head and food in my stomach.

Con: I have to wait for the car.

Pro: I get to meet new peeps on the forums and get exposed to different idea/perspectives.

Con: I have to wait for the car.

Pro: Letting grievances go, for things you cannot control, adds to your overall wellbeing and reduced stress.

Con: I have to wait for the car.

Pro: I still have my health

Etc. Etc. Etc.


In closing, always look at the bright side of life and nothing will seem as bad/frustrating as it may seem.

Bright Side of Life

That's a great philosophy. I myself am a pessimist, but my wife's grandfather's motto was "accentuate the positive". He lived happily until just before his 99th birthday, and was one of those special people that touched everyone he met. He was a german jew who fought for germany as an infantryman in WW 1, just barely surviving combat (lots of harrowing stories) AND the 1919 flu (he was placed in the "ward for the dying" but managed to survive). He and his family managed to just get out of Germany in 1936 before the borders were closed and hitler enacted the cruelty of his "final solution". They were allowed to take only $25 out of germany, and the nazis confiscated anything they had of value. If that were me I would have been an angry bitter person; instead he counted all his blessings and literally always looked for the good in people and any situation. I really wish I was more like him, and I was fortunate to have known him.

Anyway, "accentuate the positive", and merry christmas to all and to all a good night!

 

[eastern refugee]

That's a great philosophy. I myself am a pessimist, but my wife's grandfather's motto was "accentuate the positive". He lived happily until just before his 99th birthday, and was one of those special people that touched everyone he met. He was a german jew who fought for germany as an infantryman in WW 1, just barely surviving combat (lots of harrowing stories) AND the 1919 flu (he was placed in the "ward for the dying" but managed to survive). He and his family managed to just get out of Germany in 1936 before the borders were closed and hitler enacted the cruelty of his "final solution". They were allowed to take only $25 out of germany, and the nazis confiscated anything they had of value. If that were me I would have been an angry bitter person; instead he counted all his blessings and literally always looked for the good in people and any situation. I really wish I was more like him, and I was fortunate to have known him.

Anyway, "accentuate the positive", and merry christmas to all and to all a good night!

wow. Simply wow. Well said and a VERY noble statement. One that I personally will remember. I feel honored to have read this.

 

[woody]

.
North Canton, OH

I was born in Akron, grew up in Canton (Glenwood HS, a bit before your time), OSU grad. GO BUCKEYES!
My sisters are Hoover HS grads.
Always more snow in oHIo than here. The snow here is up the hill apiece.
Hope the Doc. gets his car sooner.

 

[Illinibird]

You might take into consideration the fact that the 2002 was still a regular ICE vehicle, not a completely new platform. And with technological advances and complexities they could only imagine in 2001.

And the production numbers speak for themselves.

We would only be COMPARING NUMBERS FROM THE FIRST YEAR (2002) SO IT IS A VERY VALID COMPARISON ICE car or NOT (AND IN 2001 THE TECHNOLOGY WAS THERE FOR THE TIME) in bringing back a CLASSIC (JUST LIKE THE MUSTANG)! And with technological advances and complexities they could only imagine in 2020.

And the production numbers speak for themselves. ?

Sorry for responding again but I couldn't let this go as I HAD a 2002 Thunderbird (first year roll out just like our Mustang Mach E's in 2021) and witnessed first hand the excellent communication/customer relations experience by the Ford Motor Company!

 

[jhalkias]

I was born in Akron, grew up in Canton (Glenwood HS, a bit before your time), OSU grad. GO BUCKEYES!
My sisters are Hoover HS grads.
Always more snow in oHIo than here. The snow here is up the hill apiece.
Hope the Doc. gets his car sooner.

So I have a cousin who graduated from Glenwood, Sam Halkias. He played football with Dierdorf. I was McKinley ‘78. Akron U undergrad and Law. I have now been on the Plain Local School board for 21 years now, and it is now GlenOak High School.

 

[JamieGeek]

North Canton, OH

Ah yeah about 100 miles East of us here.

Sponsored