Mach-E Windshield recall in Canada affects 3,178 vehicles

Update with recall information:

Ford Motor Company is recalling select 2021 Ford Mustang Mach-E models in Canada due to defective windshields.

The defect: in affected vehicles, the windshield may not be properly attached.

The hazards: in affected vehicles, the glass can become loose and could separate from the vehicle in a crash, creating an increased risk of injury.

Ford is not aware of any accidents or injuries related to this issue.

Affected vehicles: select 2021 Ford Mustang Mach-E models produced at the Ford Cuautitlan Assembly Plant.

Number of vehicles affected: 3,178 vehicles.

The fix: dealers will remove and reinstall the windshield.

Owners should: wait for communications from Ford. The Ford reference number for this recall is 21C22.
Contacts:

• Ford Customer Service: 1-866-436-7332
• FoMoCo Recall Number: 21S31
• NHTSA Toll-Free: 1-888-327-4236
• NHTSA (TTY): 1-800-424-9153
• NHTSA Website: www.safecar.gov

It's not on this list:
Cars Recalls

TruWrecks said:

It's not on this list:
Cars Recalls

Click to expand...

Might be Canada only

kdryden99 said:

According to this article there is a recall for the windshield and roof not being properly installed and could pose a danger in an accident.
Can anyone confirm
https://www.guideautoweb.com/articles/61509/

Click to expand...

https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng

Check Transport Canada:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/results-resultats.aspx?lang=eng,eng&mk=39313!5711!6126!8659!1867!3592!3712!4273!4745!4800!4862!5164!17580!34816!36441!36891!39153&mkName=FORD&md=MUSTANG%20MACH-E&fy=0&ty=9999&ft=&ls=0&sy=0&syName=All%20Systems&all=0

Well that's a little disturbing.

hybrid2bev said:

https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng

Check Transport Canada:
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/results-resultats.aspx?lang=eng,eng&mk=39313!5711!6126!8659!1867!3592!3712!4273!4745!4800!4862!5164!17580!34816!36441!36891!39153&mkName=FORD&md=MUSTANG%20MACH-E&fy=0&ty=9999&ft=&ls=0&sy=0&syName=All%20Systems&all=0

Click to expand...

Thank you I didn't think to check there. I'm assuming this will eventually get extended to the US. It's rare that we get a recall before the states.

So if I'm reading this right, abt 1800 MMEs bought in Canada have been recalled by Ford due to glass roof problems, and abt 3200 for windshield problems.

Correct

I wonder if the roof recall has anything to do with the uneven installation.

It would be nice to know what build dates these apply to.

I wouldn't doubt if it extends to the US soon. I recently had my windshield replaced by Safelite due to a rock hitting it. The technician told me that my OEM windshield was not installed very well and that the epoxy was just barely holding it on to the frame. He was unsure if the roof was affected.

BMT1071 said:

It would be nice to know what build dates these apply to.

Click to expand...

don't know the Canadian numbers, but it seems all of them?

Marcel said:

don't know the Canadian numbers, but it seems all of them?

Click to expand...

That's what I am assuming. It would make sense that the roof would affect less cars since only the FE's, and Premiums would be affected. I am not sure I even want to go though. I am so afraid they cause damage. Plus I PPF'd the whole car with a 6" strip on the glass roof, I don't want to have to go get that replaced at my cost.

kdryden99 said:

That's what I am assuming. It would make sense that the roof would affect less cars since only the FE's, and Premiums would be affected. I am not sure I even want to go though. I am so afraid they cause damage. Plus I PPF'd the whole car with a 6" strip on the glass roof, I don't want to have to go get that replaced at my cost.

Click to expand...

Not even sure if you are allowed not to, due to insurance or resale, fix on Fordauthority website said clean and add glue?????

kdryden99 said:

That's what I am assuming. It would make sense that the roof would affect less cars since only the FE's, and Premiums would be affected. I am not sure I even want to go though. I am so afraid they cause damage. Plus I PPF'd the whole car with a 6" strip on the glass roof, I don't want to have to go get that replaced at my cost.

Click to expand...

You can get a glass roof in every Mach-E trim except the Select. (Standard on Route 1, First Edition and Premium, optional on GTs).