cmtaylor963
Well-Known Member
- First Name
- Charles
- Joined
- Jun 19, 2020
- Threads
- 4
- Messages
- 239
- Reaction score
- 346
- Location
- Springfield, MO
- Vehicles
- Mach E 1st Ed
- Occupation
- Engineer
I wish there wasn't this restriction...
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Did you check your list of installed apps?4.2 GIG available
Yes. It is NOT installed and won't install when I click it.Did you check your list of installed apps?
Remove and reinstall the FordPass app on your phone? If that doesn’t work, then it’s time to call Apple support. They may kick you over to Ford.Yes. It is NOT installed and won't install when I click it.
According to my Watch, the FordPass-Watch app is using 2.1 MB ... so space should not be an issue.Yes. It is NOT installed and won't install when I click it.
I can verify that at least in my case when I deleted and reloaded the app that it populated all the data once I logged in with my owner credentials. I was deleting it weekly during the battery issue time a couple of months ago, and reinstalling it to see if that would solve the issue (it did for awhile and then it came back). The current update seems to have solved that problem.According to my Watch, the FordPass-Watch app is using 2.1 MB ... so space should not be an issue.
BTW, such a small size suggests that it's probably just an extension of the phone app and probably cannot run independently. i.e. it really just relays your inputs to the phone app and the phone app sends the commands to the car.
If you haven't already ... shutdown and restart both your phone and your watch.
Go into the Apple 'Watch' management app (on your phone), scroll down to the list of 'Available apps', find the FordPass-Watch and tap 'Install'.
The watch uses *very* little power ... so it isn't very fast at doing things and tends to take a minute to install things even when they are small.
You could try to uninstall & re-install the FordPass app on your phone ... but I hesitate to suggest that because if you delete an app it will also delete all the data that belongs to the app. I'm not *sure* if that data would get reloaded when you log into your Ford Account on the app ... or if you'd have to re-configure your car again. For that reason ... I'd hold off trying that until you've exhausted all other options.
At least it is an 'E-Watch'...Is this Apple or Samsung or ?? I checked the back for Series 3 but I'm not seeing it.
How do I install apps?
If you don’t have any cars that currently use FordPass, there’s absolutely no harm in deleting and reinstalling it. In fact, I have a 2018 escape, which is connected, and I deleted and reinstalled the app a few days ago with no problem whatsoever. It came back onto my watch and the watch now also knows about my (non-activated) Mustang Mach E.The 2016 Fusion is not a connected car so there is little benefit now in deleting Ford Pass and reinstalling it. Even though my rational mind tells me it will repopulate with my data I'm scared it will lose data. When my Mach E comes in I'll probably be forced to reinstall it to prevent the software issues everybody seems to be having but for now I'm going to wait. I also just called Ford Rewards Points center as my points from my Ford Rewards VISA aren't showing up in the Rewards Pass and the rep is trying to correct this issue so I don't want to mess with the account right now (were talking about ~60,000 points from the Visa card).
Thank you to everybody for trying to troubleshoot my problem.
One quick question . . . Is your Apple Watch +cellular, or WiFi only. I am wondering if my cellular Apple Watch would be different.There were some questions about FordPass on Apple Watch functioning without the associated iPhone being nearby, so I finally had a chance to test it out with my 2018 Escape. Here's what I found. I started my Escape at home from my Apple Watch. My phone was with me. I drove off to Starbucks, deliberately leaving my phone at home (I had the Escape fob with me of course). Stopped the car and turned it off. I then tried to start the car from the watch several times.
The sequence to start a car from the watch is to tap and hold the Start icon, then a Refresh Icon appears and you tap that. Then a screen appears telling you that a Start request has been sent to the car with a Dismiss button at the bottom. Then the car starts.
The sequence worked properly when I was at home. When I was at Starbucks, I got as far as the Refresh button screen. When I pressed the Refresh button, the app on the Apple Watch "crashed" (exited back to the app universe). I tried it several times with the same result.
When I got home, I tried again, when my Apple Watch was back in contact with my iPhone and it successfully started my Escape.
One other interesting note, unlike the iPhone app, the Start button on the Apple Watch app will only let you start a car - it will not let you stop a car.
Since the issue appears to be a limitation of the FordPass Apple Watch app, I would expect the Mustang Mach E to have the same limitation.
So in the furtherance of science, I left in the Escape that is connected without my phone and drove somewhere with no WiFi, and the watch would not start the car (My watch has cellular). It kept bombing out of the app. Went home, got my phone and still did not work. UNTIL I started the FordPass App on my phone. THEN and only then would the watch start the car. With the phone, and with FordPass running.One quick question . . . Is your Apple Watch +cellular, or WiFi only. I am wondering if my cellular Apple Watch would be different.
There are two broad categories of Watch apps...There were some questions about FordPass on Apple Watch functioning without the associated iPhone being nearby, so I finally had a chance to test it out with my 2018 Escape.