Ford is opening up some more First Edition Mach-E orders

[ChasingCoral]

The extra $1500 in tax credit would be a bonus if I can get FE delivery in 2020, but even that's a big question mark.

Sounds like a good reason to act. From everything we've seen, the best guarantee of a 2020 delivery is an FE.

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[ChasingCoral]

The other reason I'm still only half-in on whether to try and snag one of these extra FEs is the usual concern over buying one of the first off the line of a brand new model. And by some reports, many of these extras are actually in the build queue before the regular FEs. Supposedly many are the first-build units that were intended for auto shows and other marketing purposes. Could literally be in the first 100 production units, from the sounds of it.

That makes me a little nervous about potential nagging issues.

I can't say I've seen this anywhere. Reports said they were originally targeted for a marketing application but that they were part of the originally planned FE build.

 

[dbsb3233]

Sounds like a good reason to act. From everything we've seen, the best guarantee of a 2020 delivery is an FE.

Oh there's zero chance of me getting a Premium in 2020 now. I've resigned myself to that reality with the newly informed OKTB delay. That isn't what I meant.

I meant even an FE isn't a sure thing in 2020 now, if there's only a 2-week window in December for any customer units to arrive at dealers. That's cutting it awfully close. And without the $1500 tax credit to offset it, the FE isn't worth it for some red paint and stitching.

In other words, I really don't want to pay $1600 more to get an FE that arrives Jan 15.

 

[SD_Solar]

The other reason I'm still only half-in on whether to try and snag one of these extra FEs is the usual concern over buying one of the first off the line of a brand new model. And by some reports, many of these extras are actually in the build queue before the regular FEs. Supposedly many are the first-build units that were intended for auto shows and other marketing purposes. Could literally be in the first 100 production units, from the sounds of it.

That makes me a little nervous about potential nagging issues.

Actually, the initial Production run will be the 2,000 or so Dealer demos.
They should start coming off the line in about exactly 1 month. Getting excited.

I really don't have any concerns about getting an early unit off this line and if I do have an issue, there is an excellent, very large Ford Service Shop less than 5 miles from me. The nearest Tesla Service Center to me is a 600 mile round trip. One of many reasons why Tesla was not even a consideration for me.

 

[dbsb3233]

I can't say I've seen this anywhere. Reports said they were originally targeted for a marketing application but that they were part of the originally planned FE build.

I think it was in one of the trutlife27 posts. Although maybe I just interpreted it wrong. They can be tricky to interpret. ?

 

[jhalkias]

 

[jhalkias]

867-5309? ?

 

[dbsb3233]

Actually, the initial Production run will be the 2,000 or so Dealer demos.
They should start coming off the line in about exactly 1 month. Getting excited.

I really don't have any concerns about getting an early unit off this line and if I do have an issue, there is an excellent, very large Ford Service Shop less than 5 miles from me. The nearest Tesla Service Center to me is a 600 mile round trip. One of many reasons why Tesla was not even a consideration for me.

Oh yeah, Tesla was never a consideration for me. They still don't make a vehicle that looks appealing to me.

We had a bit of an issue with our first of two 2013 Escapes (that we still have). The first one was very early off the line. They put a rivet through the wiring harness. Only managed to hit a couple of wires (ambient lighting, satellite radio). It was so new that they didn't have the parts stocked at the dealer, and weren't familiar with the car yet so they tried a bunch of different things first. Was in the shop 3 times before they figured it out. And then it took 2 weeks to get a new harness (had to divert from from the assembly plant).

Once finally fixed, it's been nearly flawless. But it's an illustration of early growing pains with a brand new model that dealers don't have experience with and probably have to special order parts with a long wait.

Whether the rivet oops had anything to do with being new is anyone's guess. But I suspect the more practiced the line workers get, the less likely a mistake like that is to happen.

 

[agoldman]

I meant even an FE isn't a sure thing in 2020 now, if there's only a 2-week window in December for any customer units to arrive at dealers. That's cutting it awfully close.

Agreed, basically unheard of in the real world with a new model with the red tape that introduces to the process. I guess it is possible, but we need to be prepared for a month or two lag in actual deliveries. The late December projection is if nothing goes wrong. Good luck on that...

 

[dbsb3233]

So, I just got this email from the EV Team after I emailed them for a status update on Wednesday. I'll comment in a following post.

~~~
I am very sorry to hear that this process hasn’t been smooth for you, and I understand your frustrations based on what you’ve gone through. I also want to apologize for the late reply – due to a high volume of inquiries coming through this email address, we have been taking longer than usual to reply.

First off, it looks like your dealer has already submitted your name and information to us for the First Edition waitlist. So you’re all good there! If any First Editions go unclaimed through the Mach Drop campaign, Ford is keeping a waitlist based on dealer submissions. Please note that because of limited availability, we cannot guarantee that every customer on the waitlist will get a First Edition.

Alternatively, you can call 844-802-6634 to officially participate in the Mach Drop campaign. Tell them which social media venue you found the program on, and the representative will help you choose any EV Certified Ford dealer and then you will negotiate a new order for a First Edition with that dealer. This will generate a new, separate First Edition order, which will be slated for production soon.

It should be noted that, since all First Edition orders that were not part of the original set of First Edition reservations must be placed outside of the normal online reservation process, you may lose some functionality that you would have within the online reservation experience. That does not mean that your order isn’t valid. However, you may have to stay in touch with your dealer regarding production timing, delivery, charging accessories, and other things like that.

I understand that the Mach Drop has seemed unfair and/or confusing to some reservation holders like yourself. While some dealer personnel may not be motivated to encourage already existing customers to follow the Mach Drop route, there is nothing stopping an existing reservation holder from calling the number and getting a First Edition that way (assuming the small stash has not run out). If you choose this route, please let your dealer know so they can take your name off the waitlist. It is recommended that you do not cancel your Premium reservation until the dealer can confirm that your First Edition order is in their order bank.

As the EV Team at Ford Motor Company, we are doing our best to keep our dealers informed and educated on all of the new processes that come along with the Mustang Mach-E. The Mach Drop program sets aside a small stash of First Editions and matches interested customers with a dealer, but, by law, the dealers are independent businesses and only they can carry out the ordering and purchase processes. We’re sorry to hear that in this case the exchange between Ford, the dealer and yourself hasn’t gone as smoothly as intended, but we appreciate your feedback and we strongly believe that you will be thrilled when you get to drive home your new Mustang Mach-E!

 

[dbsb3233]

So to me, that kinda sounds like there's two different sets of "extra" FEs. One is the unclaimed original reservations. And that's what there's a waitlist for (that dealers can request upgrades for customers for).

But the other is some special batch of some kind (either additional ones they decided to add to production, or ones originally planned for shows, or some other source). And those are being allocated to this goofy machdrop promo. Requiring a totally new order. That may or may not be treated the same way by your dealer that you've already negotiated terms with. (Although I would hope they'd still agree to X-Plan.)

Or... the waitlist is just in case they still have more FEs available than this #machdrop promo gobbles up.

 

[darren]

If you want the RWD-only ID.4. VW has stated it will be a while before the AWD version gets to the US.

It seems like ID4 will not arrive earlier than MME.

"​

In any case, the ID.4 hits California ZEV states first—likely in December—but after “those few hundred cars,” within a month, the rollout will extend nationwide, Movassaghi assured.​

"​

 

[Maric]

844-802-6632

 

[dbsb3233]

After a lot of wavering over how much I really wanted to pursue one of these machdrop FEs, I decided to go ahead and call after they sent me that email. They said they could secure me one. But as others said, the dealer has to respond within 48 hours with a buyers order filled out for the FE and the customer info. They aren't available in the normal ordering system (WEBDO) yet, so they're using manual buyers orders for now. Later in September they'll be available in the system for dealers to make it a normal WEBDO order.

She did say that as long as the dealer gets the buyers order in, this is a "for sure" thing, meaning it's not a waiting list and no one going through this call-in process to claim an FE will get denied because the ran out. (Which is apparently different from the actual waiting list our dealers can put us on.) I did bring up the point that there's gonna be some upset reservation holders when they find out new buyers were able to cut in line now and snag an FE after thousands were told back in November they were sold out and they had to order something else. She agreed that this was not well thought-out and a bit of a mess (paraphrasing).

So, we'll see.

 

[abr]

After a lot of wavering over how much I really wanted to pursue one of these machdrop FEs, I decided to go ahead and call after they sent me that email. They said they could secure me one. But as others said, the dealer has to respond within 48 hours with a buyers order filled out for the FE and the customer info. They aren't available in the normal ordering system (WEBDO) yet, so they're using manual buyers orders for now. Later in September they'll be available in the system for dealers to make it a normal WEBDO order.

She did say that as long as the dealer gets the buyers order in, this is a "for sure" thing, meaning it's not a waiting list and no one going through this call-in process to claim an FE will get denied because the ran out. (Which is apparently different from the actual waiting list our dealers can put us on.) I did bring up the point that there's gonna be some upset reservation holders when they find out new buyers were able to cut in line now and snag an FE after thousands were told back in November they were sold out and they had to order something else. She agreed that this was not well thought-out and a bit of a mess (paraphrasing).

So, we'll see.

Tim - I had the same exact situation and also have an "email" order in place. The unknown at this point is that I still have a Premium order in place and I am very reluctant to cancel until I am absolutely sure the FE order will in fact happen. This is something I will have to work out with my dealer. I have a fully refundable deposit in place for the Premium and my dealer has not asked for a separate deposit for the FE. Susan (Ford) has verbally told me the FE order is for sure, but until I have written confirmation or until it shows up on my Ford App, I will not cancel the Premium. I don't want to end up with neither . . . .

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