ChargedCheese
Well-Known Member
- Joined
- Sep 11, 2021
- Threads
- 2
- Messages
- 135
- Reaction score
- 239
- Location
- Centennial, CO
- Vehicles
- 2021 MME 4XE, 2017 BMW i3 94wh
- Occupation
- Engineer
- Thread starter
- #1
So I couldn't find a similar thread in the sea of Ford Pass threads...
Over the weekend, my car stopped sending updates. Both the vehicle dashboard on the website and Ford Pass are stuck on Saturday's data. Ford pass thinks it is up do date, but the mileage is now about 100 miles off and the battery level is completely wrong (I'm currently charging, and have no eyes on the charge level). I've tried resetting sync and uninstalling ford pass to no avail. I am also unable to lock, unlock, or start the car remotely now.
@Utahridge had what I thought was the winning fix that avoided a master reset! His solution from post #7 is copied below.
Unfortunately, the issue came back the very next day. What ultimately worked was a weird mix of patience and luck:
In other news my GPS and compass went absolutely bonkers yesterday. 24 hours later, it too is back to normal.
Over the weekend, my car stopped sending updates. Both the vehicle dashboard on the website and Ford Pass are stuck on Saturday's data. Ford pass thinks it is up do date, but the mileage is now about 100 miles off and the battery level is completely wrong (I'm currently charging, and have no eyes on the charge level). I've tried resetting sync and uninstalling ford pass to no avail. I am also unable to lock, unlock, or start the car remotely now.
@Utahridge had what I thought was the winning fix that avoided a master reset! His solution from post #7 is copied below.
In your vehicle, navigate to CONNECTIVITY under SETTINGS. Then choose CONNECTED VEHICLE FEATURES. Before proceeding, take note of all of the settings in this menu as you will need to turn them all back on individually after the next step. Now unselect VEHICLE CONNECTIVITY – this will disconnect your Mach-E from the mothership.
After unselecting VEHICLE CONNECTIVITY, wait a minute or two and then reselect VEHICLE CONNECTIVITY. At this point, you will need to turn all of the individual features back on that were disabled when you disconnected from Ford's servers.
After following the above steps, I've been fully connected with my Mach-E via FordPass with no issues.
Unfortunately, the issue came back the very next day. What ultimately worked was a weird mix of patience and luck:
It got in this weird state where it would work when Fordpass was uninstalled and installing Fordpass/setting up PaaK would kill it. After waiting a day, I reinstalled Fordpass and connectivity was good again, but PaaK would not connect to Bluetooth. Another 2 days of waiting and PaaK magically fixed itself.
I would say the connectivity reset works - it just takes a TON of patience (3 days for me) Also, avoid deleting Fordpass for this problem. It exacerbated the problem.In other news my GPS and compass went absolutely bonkers yesterday. 24 hours later, it too is back to normal.
Sponsored
Last edited: