Hands on driving lane keep will not engage

[Ravensfan1996]

After this drive, having let the car stay turned off for 30+ minutes, was this still an issue on your subsequent drives?

Certain calibrations occur automatically during driving, others need to be done by the dealer. I'm curious to find out whichever this turns to be in the end.

Yes still not showing the bubble, only drove twice since then though, not on a highway. Still no alerts showing, just no bubble around the car. doesnt look like its engaged

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[DrMJ]

You're turning on both the adaptive cruise and the lane centering on the wheel, right? Can you take a picture of the instrument cluster while this is happening? Does the little car icon have the green lines on either side and the blue line in front?

 

[DrMJ]

There is no car in the small screen with lines around it. It was there before but not now. All I see is the Speedometer in the center and when I press lane centering, it toggles on/off when I press the button. When I press the following distance, nothing shows up at all. All that works is Adaptive Cruise now. I used Co-Pilot 360 extensively since I got the car. I noticed a huge difference when I got it back from the dealer after updates were applied. Also, Intelligent Cruise, is no longer an option on the Driving Assistance Additional Settings.

 

[macchiaz-o]

Yes still not showing the bubble, only drove twice since then though, not on a highway. Still no alerts showing, just no bubble around the car. doesnt look like its engaged

One other thing... Have you verified that lane centering is enabled in the cruise control settings? (Via the center touch screen.)

 

[DrMJ]

I have had that setting on since I originally set the car up. I will check that. None of my other settings were changed on the car, except for the ones that disappeared, i.e. Intelligent Cruise Control. I will check to make sure that it is enabled.

 

[PaulP]

Welcome to the club! I have a job 1 car, after 21P22 and windshield recall were done on my car, I've lost lane centering, hands on driving lane keep, automatic headlights, front collision warning and sometimes adaptative cruise control (this one usually starts working after 10+ minutes of driving). I get a bunch of error chimes repeatedly on my dashboard (ACC not working, camera fault, service required...). I don't know if it's the same problem but latest updates seem to be the problem.

I have an appointment on Thursday to fix this with the newest software updates. It's been 2 months already (the car has been at the dealership three times already in the last two months, it will be a fourth visit). Never had a car visit a dealership so often. It's a great car, love it when it works. Unfortunately, the software is horrible. I just hope they will get their act together with software updates before the warranty expires, I don't want to pay for 4-8 hours of updates every time there's a problem.

 

[DrMJ]

I have had that setting on since I originally set the car up. I will check that. None of my other settings were changed on the car, except for the ones that disappeared, i.e. Intelligent Cruise Control. I will check to make sure that it is enabled.

I just checked the settings and lane centering is on. I toggled it off/on but it made no difference. It still will not do hands on driving . It’s going back to the dealership today so they can try and sort it out.

 

[DrMJ]

Welcome to the club! I have a job 1 car, after 21P22 and windshield recall were done on my car, I've lost lane centering, hands on driving lane keep, automatic headlights, front collision warning and sometimes adaptative cruise control (this one usually starts working after 10+ minutes of driving). I get a bunch of error chimes repeatedly on my dashboard (ACC not working, camera fault, service required...). I don't know if it's the same problem but latest updates seem to be the problem.

I have an appointment on Thursday to fix this with the newest software updates. It's been 2 months already (the car has been at the dealership three times already in the last two months, it will be a fourth visit). Never had a car visit a dealership so often. It's a great car, love it when it works. Unfortunately, the software is horrible. I just hope they will get their act together with software updates before the warranty expires, I don't want to pay for 4-8 hours of updates every time there's a problem.

I feel the same way, I love the Mach-E, and very much enjoy driving it. When it works the way it should, it’s simply great, but if I can’t trust that all my installed options will not work reliably then Ford has a big problem with the software and need to get this sorted out quickly if they want to contend with other EV’s on the market.

 

[Ravensfan1996]

One other thing... Have you verified that lane centering is enabled in the cruise control settings? (Via the center touch screen.)

Yep mine is on also, you can see in my photo the icon is on and green. It still does lane centering, but its more of a back and forth instead of steady drive when on cruise control. Calling the dealer today.

 

[macchiaz-o]

Yep mine is on also, you can see in my photo the icon is on and green. It still does lane centering, but its more of a back and forth instead of steady drive when on cruise control. Calling the dealer today.

Yep mine is on also, you can see in my photo the icon is on and green. It still does lane centering, but its more of a back and forth instead of steady drive when on cruise control. Calling the dealer today.

Lane keeping is a separate option from lane centering. Verify that both options are enabled.

 

[Ravensfan1996]

Lane keeping is a separate option from lane centering. Verify that both options are enabled.

Yep they are all on

 

[DrMJ]

My Mach-E is has been in the shop since Monday. I contacted Ford and they are sending a technician to the dealership to help with applying the updates properly. Hopefully, when my car gets back it will be like it should be, a Premium model. You might want to contact Ford Support as well and have them assist with the updates on your car.

 

[minjaep]

My Mach-E is has been in the shop since Monday. I contacted Ford and they are sending a technician to the dealership to help with applying the updates properly. Hopefully, when my car gets back it will be like it should be, a Premium model. You might want to contact Ford Support as well and have them assist with the updates on your car.

It sounds like the dealership didn't update it correctly and something is broken. I wonder if the current system that (untrained) dealers have to apply core updates is any safer than the OTA method as they believe.

 

[Prodigymd]

I have a job 1 premium AWD 4x. Just got my car back today after being at the dealer for two months! It was at the body shop and service center. I asked them to do the pano roof recall and apply the 21P22 update. I lost intelligent cruise control and the blue bubble. The detection of cars ahead is also missing and the button on the steering wheel does nothing.
I’m going to call them on Monday and ask them to fix it!

 

[Timbo31771]

I have a job 1 premium AWD 4x. Just got my car back today after being at the dealer for two months! It was at the body shop and service center. I asked them to do the pano roof recall and apply the 21P22 update. I lost intelligent cruise control and the blue bubble. The detection of cars ahead is also missing and the button on the steering wheel does nothing.
I’m going to call them on Monday and ask them to fix it!

I just got three recalls fixed, including the windshield and panoramic roof removal and reinstall. Like others, mine also no longer provides lane centering/hands on driving lane keep. I cannot get the blue bubble to appear around my car on the driver’s display. Like others, I’m growing increasingly frustrated by this bugginess. The car was awesome before they “fixed” the recall issues, one of which was an 8-hour software update that should have finally pushed Blue Cruise, but didn’t.

So after being out of the shop for two whole days, it’s right back to the shop (only 5,200 miles on it). It’s simply not acceptable that features that previously worked and I had grown accustomed to using stop working.

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