28 Jun '21 build date, Job 1 car.
21 Mar '22 build date.
Yep I still get lied to by the Stealership… trying to get the wife to approve the $ for FDRS and Dongle!!Carlos;
I wish I could be there on Monday. I'd bring the popcorn.
Seriously I'd love to see the look on the service manager's face when you show him this:
Now, confirm the VIN in the lower left corner is your VIN...and if it is then all those modules in the right side panel under the SW Updates tab are what's available for your car. Including the 22S41 recall related modules (PCM, BECM, SOBDM, SOBDMB, and SOBDMC).
And since your car was built on the 8th of July last year you're also entitled to get CSP 21P22 program updates which would include the ABS, BCM, OBCC, and the RFA.
That would leave you with the CCM, CMR, IPMA, PSCM, WACM, DSM, and HVAC. You can wait for OTAs for those, or if you have an issue with something like the driver's seat settings not matching the key fob profile you're using then they would update the DSM. Things like that.
But since they have already twice (as far as I am aware) lied right to you about doing the ones you are entitled to get updated, (22S41/CSP 21P22) I'm not sure how much luck you're going to have getting them to do anything else.
I gotta tell you, I've only come across one other forum member who's dealership service department straight-up lied right to his face.
I guess they think no one can check up on what they did or didn't do. It's hilariously sad really.
Is there another service department you can go to?
If they try and tell you again that they did the updates, ask them to show you on the tech's computer the logs showing the work was done and the available software tab like the one in the pic.
Best of luck in getting this sorted. What you have experienced is exactly why many of us just buy the equipment and get the FDRS license and do it ourselves.
Another amazing day here on the Mach-E FDRS request thread!
Mike
14 Sep '21 build date, Job 2 car (GT)
OK thanks Mike. Wonder what is changed/improved since the recall? I only noticed after the recall update that DCFC seemed to be a lot slower compared to before. And after 80% I would still get 70-90 charging rates up to 90% but after the update it seemed to peak at 45 after 80% and at 90% drop down to 27 peak. I'll try to get mine updated with the newer PCM/SOBDMB this weekend. Thank you again
The dealer claims that the pending updates are in fact installed even though they are showing up in FDRS.27 Jan '22 build date.
Not quite right I'm afraid.
Here's what's available:
And they did try to update the gateway module (GWM) but after a couple tries they gave up. I don't suppose they told you that though...
Mike
