Post here if you have an active FDRS account and are willing to look up info for others

[redditn00b92]

Hello! I just purchased a used 2021 California route 1. I have a feeling there are A LOT of updates that need to happen. Could someone please look it up if they get a chance? Thanks!

VIN:
3FMTK2R75MMA36395

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[Mike G]

Hello! I just purchased a used 2021 California route 1. I have a feeling there are A LOT of updates that need to happen. Could someone please look it up if they get a chance? Thanks!

VIN:
3FMTK2R75MMA36395

11 Jun '21 build date, Job 1 car.

And many of these could be done by the dealer for free due to the previous owner's not having CSP 21P22 applied. Add to that the fact that on 8 July attempts were made by someone (assuming a tech) to repeatedly but haphazardly (not following the written steps) do the BlueCruise updates and the APIM and IPC module programming failed, and they bailed out. Clearly somebody didn't know what they were doing or were having a challenging day. It may have been their internet connection by the look of it.

So I've attached the relevant docs for your use and reference when engaging the service desk.

Mike

 

[Sully's First EV]

Would it be possible to recheck my vehicle (early May 22 build, was checked about 6 weeks ago)? Have had a few OTA updates (currently at 3.2.1), but keep getting the missing key alert using PAAK. Also, I'm curious to learn what was done (e.g. recall or other udpates) before delivery on July 14. Thank you.

VIN: 3FMTK4SE5NMA25550

 

[redditn00b92]

11 Jun '21 build date, Job 1 car.

And many of these could be done by the dealer for free due to the previous owner's not having CSP 21P22 applied. Add to that the fact that on 8 July attempts were made by someone (assuming a tech) to repeatedly but haphazardly (not following the written steps) do the BlueCruise updates and the APIM and IPC module programming failed, and they bailed out. Clearly somebody didn't know what they were doing or were having a challenging day. It may have been their internet connection by the look of it.

So I've attached the relevant docs for your use and reference when engaging the service desk.

Mike

Wow! Thanks so much for this. Taking it in to a dealer on Monday morning and hoping they can knock off some of this. If there's any advice on how to tell them what I need, I am all ears. I had bad luck with a dealer previously in getting them to understand.

 

[Mike G]

Wow! Thanks so much for this. Taking it in to a dealer on Monday morning and hoping they can knock off some of this. If there's any advice on how to tell them what I need, I am all ears. I had bad luck with a dealer previously in getting them to understand.

Make eye contact, speak slowly, and reference the three TSB/CSPs I provided you by number.

 

[Hwy120]

Hi, the only issues I'm having with my select are SirusXM related, would any updates for that show up in a VIN check? Or maybe there are other updates needed also? If someone with access would be able to check, I'd appreciate it, thanks in advance!

3FMTK1RM8NMA18085

 

[Mike G]

Hi, the only issues I'm having with my select are SirusXM related, would any updates for that show up in a VIN check? Or maybe there are other updates needed also? If someone with access would be able to check, I'd appreciate it, thanks in advance!

3FMTK1RM8NMA18085

6 Apr '22 build date.

Here's the list of available updates:

None of these are related to the APIM (Sync module) or would address a concern you have with XM radio.

Mike

 

[redditn00b92]

Make eye contact, speak slowly, and reference the three TSB/CSPs I provided you by number.

Thank you. Ford actually sent me the two TSBs for Wireless Charging Issues and being stuck on 1.7.1. I don't want to overwhelm the dealer. In your experience, should I reference the TSBs or the CSPs? Will they be more receptive to one over the other?

 

[BlueDvlTxn]

As much as I’d love to think I’m getting the right OTA updates, these last couple of months something feels off and I hate interacting with my dealer. I’ve had issues come back that I thought were resolved months ago (mostly BCM related with opening doors, PAAK). I’m curious if something is stuck or was downgraded for some reason along the way - it just doesn’t seem as stable after the 2.8.x series of updates (after getting BlueCruise in an earlier OTA via early access - 2.7.X perhaps?). Would you mind checking VIN 3FMTK3SU6MMA10927 ?

 

[Mike G]

Thank you. Ford actually sent me the two TSBs for Wireless Charging Issues and being stuck on 1.7.1. I don't want to overwhelm the dealer. In your experience, should I reference the TSBs or the CSPs? Will they be more receptive to one over the other?

Well just tell them what you're having problems with (like iPhone charging if that's the case) and the fact that you know CSP 21P22 has not been completed and neither has 21G01 BlueCruise...in no way should that overwhelm them at this point. They've had months to figure out how to program Mach-E's and '21/'22 F-150s that have many of the same internals.

They should be able to step up at this point. Seriously, we have un-trained civilians on this forum who can program updates and get APIMS unstuck. A Ford trained tech ought to be able to do it by now wouldn't you think?

 

[Mike G]

As much as I’d love to think I’m getting the right OTA updates, these last couple of months something feels off and I hate interacting with my dealer. I’ve had issues come back that I thought were resolved months ago (mostly BCM related with opening doors, PAAK). I’m curious if something is stuck or was downgraded for some reason along the way - it just doesn’t seem as stable after the 2.8.x series of updates (after getting BlueCruise in an earlier OTA via early access - 2.7.X perhaps?). Would you mind checking VIN 3FMTK3SU6MMA10927 ?

3 Mar '21 build date, Job 1 car.

Here's the list of available updates:

That RFA update could be something you need. Having PAAK problems and losing connections to your car through Bluetooth is symptomatic.

Mike

 

[Tpaguy]

Good Afternoon! This is a great help and much appreciated as a fellow Mach E Owner. My car is in for many updates (Job 1 Mach E). Would it be possible to check and see if the dealer has done all the available updates?

3FMTK3SU9MMA10694

Thanks in advance!

 

[Searcol]

I would contact your servicing dealer and ask about the attached bulletins and ask that your car be checked.

Mike

Mike-

Could you run mine again? 3FMTK3SS1MMA55482. I had it at the dealer 2 days ago for the recall and CSP patch but my OTA still shows error. I have my doubts the patches were done. Thanks!

 

[Mike G]

Mike-

Could you run mine again? 3FMTK3SS1MMA55482. I had it at the dealer 2 days ago for the recall and CSP patch but my OTA still shows error. I have my doubts the patches were done. Thanks!

They did do the recall on the 24th as well as CSP 21P22 modules.

Here's what they didn't do:

Mike

 

[Searcol]

They did do the recall on the 24th as well as CSP 21P22 modules.

Here's what they didn't do:

Mike

Are those covered in 22B08? They said they would only do recall and CSP as that wears what they showed so I’m trying to understand what to tell them so they’ll do these as well. Thanks so so so much!!

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