Status - Wow - Ford app has no real time

Philsky

Active Member
First Name
Philip
Joined
Nov 29, 2022
Threads
2
Messages
30
Reaction score
25
Location
Toronto Ontario Canada
Vehicles
2021 Mach e Premier Edition
Occupation
Engineer
Country flag
Am I missing something
Status of essentially everything other than tire pressure and update (!) is not in Ford app for the MME…

even where there are buttons there is no status
Is vehicle on ? Icon doesn’t say - just says failed to start if you try and it is already on (or maybe it really failed to start….good to know)

Are doors locked or not. Icons don’t show

also no status for important things like:
Is ventilation system on, let me access Settings like temp, on/off including please defrost
What is the inside temperature
Window open
And more….

I get control is more work, but status is basic…
Sponsored

 

kodiakng

Well-Known Member
First Name
David
Joined
Oct 1, 2022
Threads
19
Messages
903
Reaction score
1,408
Location
Oregon
Vehicles
2023 Cyber Orange 4X Mach-E
Country flag
Am I missing something
Status of essentially everything other than tire pressure and update (!) is not in Ford app for the MME…

even where there are buttons there is no status
Is vehicle on ? Icon doesn’t say - just says failed to start if you try and it is already on (or maybe it really failed to start….good to know)

Are doors locked or not. Icons don’t show

also no status for important things like:
Is ventilation system on, let me access Settings like temp, on/off including please defrost
What is the inside temperature
Window open
And more….

I get control is more work, but status is basic…
very frustrating - especially since some of the information is actually on ford's servers. unfortunately, the car doesn't update the servers with ALL status indicators in real-time but the lock+window+door alert status, sometimes the alarm status, on/off status, charging information during sessions, etc are pretty close. fordpass just doesn't show them.

if you're interested, there are a couple of widgets for iOS and android that bridge that gap a bit.
 

alexgorod

Well-Known Member
First Name
Alex
Joined
Jul 27, 2021
Threads
21
Messages
1,304
Reaction score
1,400
Location
Michigan
Vehicles
21 Job 2 MME Premium SR AWD (21 CR-V - wife's)
Occupation
DBA
Country flag
You are not missing anything.
 

21st Century Pony

Well-Known Member
First Name
Martin
Joined
May 21, 2022
Threads
36
Messages
1,976
Reaction score
2,243
Location
Arlington, Virginia
Vehicles
formerly Ford Mustang Mach E 2022 Premium AWD ER, now a li'l bit of Lightning ER
Country flag
Yes I recommend the widget above... I use the Android version.
 


DevSecOps

Well-Known Member
First Name
Todd
Joined
Sep 22, 2021
Threads
69
Messages
4,764
Reaction score
11,624
Location
Sacramento, CA
Vehicles
'21 Audi SQ5 / '23 Rivian R1T / '23 M3P
Occupation
CISO
Country flag
There's 3 of us who have created widgets for the MachE and were inspired to do so, in part, because of this limitation/lack of feature:

Android:
Mine - [Guide] Android MME Widget [More Complex]
by @kennelh - [Guide] Android MME Widget [Less Complex]

Apple:
by @tonesto7 - FordPass - Scriptable Widget V2022.XX (iOS, iPad, MacOS)

Even with our widgets sometimes the data is outdated because of the scheme used by Ford to have the car report back its status. This only happens on door lock events, during charging and power on/off events. Therefore, if those events don't happen (i.e. left unlocked with a window down) then you'll never get the update. Even though it's supposed to report on the aforementioned events a good 1/10th of the time it fails. A previous comment alleges that not all statuses are updated. That is incorrect. If an update happens all statuses are updated. The trick is just getting the update to happen.

My guess is that Ford knows how bad the status would be and therefore will not implement it. If you're going to report status then it should be correct and updated 100% of the time and they just can't do that. It would cause a bunch of bad pr, calls to their customer service lines etc.
 
Last edited:

kennelh

Well-Known Member
First Name
Louise and Ken
Joined
Nov 28, 2019
Threads
13
Messages
1,193
Reaction score
1,387
Location
Northern California
Vehicles
J1 '21 Premium Ex RWD (Rapid Red)
Country flag
There's 3 of us who have created widgets for the MachE and were inspired to do so, in part, because of this limitation/lack of feature:

Android:
Mine - [Guide] Android MME Widget [More Complex]
by @kennelh - [Guide] Android MME Widget [Less Complex]

Apple:
by @tonesto7 - FordPass - Scriptable Widget V2022.XX (iOS, iPad, MacOS)

Even with our widgets sometimes the data is outdated because of the scheme used by Ford to have the car report back its status. This only happens on door lock events, during charging and power on/off events. Therefore, if those events don't happen (i.e. left unlocked with a window down) then you'll never get the update. Even though it's supposed to report on the aforementioned events a good 1/10th of the time it fails. A previous comment alleges that not all statuses are updated. That is incorrect. If an update happens all statuses are updated. The trick is just getting the update to happen.

My guess is that Ford knows how bad the status would be and therefore will not implement it. If you're going to report status then it should be correct and updated 100% of the time and they just can't do that. It would cause a bunch of bad pr, calls to their customer service lines etc.
You can force a update by sending a remote command (start, unlock, etc) but I don't recommend doing that as it can anger the FordPass gods. Plus as @DevSecOps mentioned, sometimes the remote command fails.
 

DevSecOps

Well-Known Member
First Name
Todd
Joined
Sep 22, 2021
Threads
69
Messages
4,764
Reaction score
11,624
Location
Sacramento, CA
Vehicles
'21 Audi SQ5 / '23 Rivian R1T / '23 M3P
Occupation
CISO
Country flag
You can force a update by sending a remote command (start, unlock, etc) but I don't recommend doing that as it can anger the FordPass gods. Plus as @DevSecOps mentioned, sometimes the remote command fails.
Shhhh!!!

It also causes LVB battery drain if you poll it constantly as it wakes the car. So, yes that's another limitation because then people will get spammed with DC DC inverter top off messages and some new erroneous message to plug in immediately.
 

jgcom

Well-Known Member
First Name
Joe
Joined
Feb 10, 2021
Threads
9
Messages
306
Reaction score
467
Location
Louisiana
Vehicles
Mach-E 4X premium, '21
Occupation
Physics prof.
Country flag
Some work-arounds (other than the excellent widgets): If you are worried that a door in unlocked, press and hold lock on the app. It will tell you that it has completed the lock process or will admit failure. Under bad network conditions and/or sleeping car, it might take two tries. If you are worried that the door is locked, unlock it. (If you are a programmer or systems engineer and must know the car's various state variables at a glance, never leave the car or turn it off. ;) )

Tire pressure when you aren't driving is difficult to read out in a definitive way.
 
Last edited:

TheVirtualTim

Well-Known Member
First Name
Tim
Joined
Oct 11, 2020
Threads
26
Messages
1,366
Reaction score
2,470
Location
Dearborn, MI
Vehicles
‘21 Mach-E First Edition, ‘23 Mach-E GT Performance
Country flag
Although ... tire pressure should work (it does for me). In the app, go to Vehicle -> Status -> Tire Pressure Monitoring and you should see it. The main page should show if the car is plugged in and either charging or not charging, with an option to get 'details' as to when the car will reach the desired state of charge.

But nothing else ... cabin temp, whether or not windows are open/closed, car locked/unlocked, etc. are displayed in the app.

There is an API ... and a few of us have used it, but then Ford started blocking access to any APIs triggered outside their own app. I can think of good reasons why Ford might want to have APIs that are not published for external use, but there are a number of APIs that in my opinion *should* be published to allow others to use.

BTW, related to this ... the ability to remotely control the car is found using the in-car menu: Settings -> Vehicle -> Connectivity -> Connected Vehicle Features menu. When my '23 was delivered, the module that controls that was wedged ...on the 'Connectivity' screen if I tried to open the 'Connected Vehicle Features' list, it would not reveal any options. I had to reboot the car by disconnecting and reconnecting the fuse. My '21 *just* did this to me yesterday and I have no idea why. Fortunately, I knew to use the fuse to force the module to restart and that fixed it.
 

Gullwingdmc

Well-Known Member
First Name
Chip
Joined
May 15, 2021
Threads
85
Messages
2,945
Reaction score
4,113
Location
Boston, MA
Vehicles
2022 Mustang Mach E GT AWD ER - Grabber Blue
Country flag
There's 3 of us who have created widgets for the MachE and were inspired to do so, in part, because of this limitation/lack of feature:

Android:
Mine - [Guide] Android MME Widget [More Complex]
by @kennelh - [Guide] Android MME Widget [Less Complex]

Apple:
by @tonesto7 - FordPass - Scriptable Widget V2022.XX (iOS, iPad, MacOS)

Even with our widgets sometimes the data is outdated because of the scheme used by Ford to have the car report back its status. This only happens on door lock events, during charging and power on/off events. Therefore, if those events don't happen (i.e. left unlocked with a window down) then you'll never get the update. Even though it's supposed to report on the aforementioned events a good 1/10th of the time it fails. A previous comment alleges that not all statuses are updated. That is incorrect. If an update happens all statuses are updated. The trick is just getting the update to happen.

My guess is that Ford knows how bad the status would be and therefore will not implement it. If you're going to report status then it should be correct and updated 100% of the time and they just can't do that. It would cause a bunch of bad pr, calls to their customer service lines etc.
Do the widgets still work? I thought Ford switching to OAuth broke those? Also Ford started locking people’s accounts who were using it.
 

kodiakng

Well-Known Member
First Name
David
Joined
Oct 1, 2022
Threads
19
Messages
903
Reaction score
1,408
Location
Oregon
Vehicles
2023 Cyber Orange 4X Mach-E
Country flag
Do the widgets still work? I thought Ford switching to OAuth broke those? Also Ford started locking people’s accounts who were using it.
i've been using the android one by @kennelh without issues and he keeps it fresh.

regarding the account locking issue: create a second account with ford and associate it with your VIN for use with the widget to keep your main account unlocked. i think since folks have kicked the abusive actors (i.e. Recurrent) to the curb there have been fewer reports of accounts locked.
 

Gullwingdmc

Well-Known Member
First Name
Chip
Joined
May 15, 2021
Threads
85
Messages
2,945
Reaction score
4,113
Location
Boston, MA
Vehicles
2022 Mustang Mach E GT AWD ER - Grabber Blue
Country flag
i've been using the android one by @kennelh without issues and he keeps it fresh.

regarding the account locking issue: create a second account with ford and associate it with your VIN for use with the widget to keep your main account unlocked. i think since folks have kicked the abusive actors (i.e. Recurrent) to the curb there have been fewer reports of accounts locked.
That’s good to know. I would definitely create a secondary account, if for no other reason than it concerns me to enter my Ford password into an app that I don’t know the developer of. Not that I don’t trust the developers, but I don’t know what their security level is.

I had been using the FordPass iOS shortcuts up until those stopped working. I liked that those allowed me to create my own scripted actions. Also since it only runs when you tell it, it’s not constantly polling the car.
 

RickMachE

Well-Known Member
Joined
Jul 1, 2021
Threads
267
Messages
17,963
Reaction score
28,013
Location
SE MI
Vehicles
2022 Mach-E Premium 4X, 2022 Lightning Lariat ER
Country flag
I believe that if Ford provided realtime updating of many things, some people would seek an update say every minute of every hour. The number of server hits would be crazy.

I have technology around my house that provides updates, and much of it is much faster than Ford, but also more likely to be necessary. Is my garage door open? Is my front door not locked? What's the temp in the family room?

Sure, I'd like Ford to provide more info, but much of what is sought isn't available on any Ford vehicle, so if they do Mach-Es they have to do everything. FordPass is brand-wide, not EV.
 

kodiakng

Well-Known Member
First Name
David
Joined
Oct 1, 2022
Threads
19
Messages
903
Reaction score
1,408
Location
Oregon
Vehicles
2023 Cyber Orange 4X Mach-E
Country flag
That’s good to know. I would definitely create a secondary account, if for no other reason than it concerns me to enter my Ford password into an app that I don’t know the developer of. Not that I don’t trust the developers, but I don’t know what their security level is.

I had been using the FordPass iOS shortcuts up until those stopped working. I liked that those allowed me to create my own scripted actions. Also since it only runs when you tell it, it’s not constantly polling the car.
with OAuth2 in use the app doesn't store your username and password - just adds the token after initial auth.

forced refresh (requesting a refresh from the car as opposed to just refreshing existing data on servers) frequency is a concern so i've made sure the few 3rd party apps i use give control over that frequency to the user.
Sponsored

 
 







Top