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Benoit8421

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hi, I'm in France and I'm having an update problem with my car, this one and on 4.2.1.2 since December 21, old interface. after contacting Ford they tell me that they have not tried to send me new updates! and they consider that my car is up to date while other people are already 6.4 or more. If anyone can tell me more or help me thank you in advance
VIN : WF0TK1E79NMA50429
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dpratel

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I'm working through whether I have an OTA updating problem. I've recently updated via FDRS all available. I still haven't received the 6.14 update via OTA. Can someone please check if I have any pending OTA's and if the APIM is available in FDRS? Thanks as I have regular maintenance scheduled tomorrow and deciding if I bring up lack of OTA or if my last round of updates "broke free" the OTA's.

VIN: 3FMTK4SX8NMA24653
 

rugedraw

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Can someone please help me with checking my Mach-E's OTA status. I got the tesla supercharging update but dont have charge assist feature. I think I may have missed many OTA even though I take it for drive everyday and try to keep 12v charged.

3FMTK3SU0MMA05822
OTA history is below. Last power up was IPC update 6.8.0 followed by a few PU updates. You have BCM update 24-PU0121-FTDI-FX in your queue now. Files have downloaded and is awaiting your auto-update schedule to try to install it. You can manually try to install it if you want, but your SoC is 66% so it may fail.

Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 1711991223811-wk


hi, I'm in France and I'm having an update problem with my car, this one and on 4.2.1.2 since December 21, old interface. after contacting Ford they tell me that they have not tried to send me new updates! and they consider that my car is up to date while other people are already 6.4 or more. If anyone can tell me more or help me thank you in advance
VIN : WF0TK1E79NMA50429
OTA history shows you had an APIM update fail many times. You did have the 4.x.x updates sent to you and are waiting to be added to the roll-out schedule for the 6.x.x updates.

Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 1711991407668-z2




I'm working through whether I have an OTA updating problem. I've recently updated via FDRS all available. I still haven't received the 6.14 update via OTA. Can someone please check if I have any pending OTA's and if the APIM is available in FDRS? Thanks as I have regular maintenance scheduled tomorrow and deciding if I bring up lack of OTA or if my last round of updates "broke free" the OTA's.

VIN: 3FMTK4SX8NMA24653
I don't have access to FDRS right now, but PTS is only showing a DSP update pending now.
 

Mike G

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Can anyone please check OTA history for me?
WF0TR3SU5MMA15273 thanks in advance.
Nothing recent and nothing in the queue but you do have the HVJB recall notice (23S56). So they'll do the powertrain update at that time I'm sure.
 


rugedraw

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Nothing recent and nothing in the queue but you do have the HVJB recall notice (23S56). So they'll do the powertrain update at that time I'm sure.
You have PTS now?
 

LeanneL

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Anything fun cued up for me???? 3FMTK4SX2PMA15319
 

aedgarrube

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Can someone check 3FMTK4SX0PMA44236?

I just got 4.2.2.2. The release notes talk about adding a camera icon to the top bar, which I’ve had since day 1.
 

rugedraw

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Anything fun cued up for me???? 3FMTK4SX2PMA15319
23-PU1113-UNX-DC three days ago, but nothing else in queue at this time.

Can someone check 3FMTK4SX0PMA44236?

I just got 4.2.2.2. The release notes talk about adding a camera icon to the top bar, which I’ve had since day 1.
Yea, that's what it says. Release notes on the older updates are known to be less than helpful in many cases.
 

Mike G

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hi, I'm in France and I'm having an update problem with my car, this one and on 4.2.1.2 since December 21, old interface. after contacting Ford they tell me that they have not tried to send me new updates! and they consider that my car is up to date while other people are already 6.4 or more. If anyone can tell me more or help me thank you in advance
VIN : WF0TK1E79NMA50429
12 Sep '22 build date.

You do have an APIM (Sync) update in your available software list (the one that did not download as an OTA), as well as a lot of other updates.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others WF0TK1E79NMA50429-2-Apr-24


I would take the car in for service and tell them specifically..."My car is not processing or downloading OTAs. If you check my OTA history you'll see that an APIM update failed repeatedly. I'd like my car diagnosed to find out why the updates are not downloading. Please update my car to the current software revision levels". You can try that, I don't know if it will work, but you can try that.

You have quite a few updates that should have already have processed by now as OTAs.

Your car is not up to date. And in fact, due to software dependencies, if all of these available module updates were programmed...even more would appear in your list to be done next.
 

Benoit8421

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12 sept. 22 date de construction. Vous avez une mise à jour APIM (Sync) dans votre liste de logiciels disponibles (celle qui n'a pas été téléchargée en tant qu'OTA), ainsi que de très autres mises à jour.[ ATTACH type="full" alt="WF0TK1E79NMA50429-2-Apr-24.png"]120313[/ATTACH] Je prendrais la voiture pour le service et je leur dirais spécifiquement...[ U]"Ma voiture ne traite pas ou ne télécharge pas les OTA. Si vous vérifiez mon historique OTA, vous verrez qu'une mise à jour APIM a échoué à plusieurs reprises. J'aimerais que ma voiture ait été diagnostiquée pour savoir pourquoi les mises à jour ne se téléchargent pas. Veuillez mettre à jour ma voiture aux niveaux actuels de révision du logiciel"[/U]. Vous pouvez essayer ça, je ne sais pas si ça va marcher, mais tu peux essayer ça. Vous avez pas mal de mises à jour qui auraient déjà dû être traitées en tant qu'OTA. Votre voiture n'est pas à jour. Et en fait, en raison des dépendances logicielles, si toutes ces mises à jour de modules disponibles étaient programmées... encore plus apparaîtraient dans votre liste à faire ensuite.
Bonjour, merci pour les commentaires. Mon module apim a été remplacé le 04/12/2023 à la suite d'une panne du précédent. J'ai depuis reçu trois mises à jour en décembre. La dernière date était le 21 décembre 2023 4.2.1.2 et rien depuis. Ford me dit qu'ils n'ont pas poussé d'autres mises à jour sur mon véhicule.
 

Mike G

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Bonjour, merci pour les commentaires. Mon module apim a été remplacé le 04/12/2023 à la suite d'une panne du précédent. J'ai depuis reçu trois mises à jour en décembre. La dernière date était le 21 décembre 2023 4.2.1.2 et rien depuis. Ford me dit qu'ils n'ont pas poussé d'autres mises à jour sur mon véhicule.
Mais vous avez toujours une mise à jour du module APIM disponible à installer qui devrait avoir été traitée maintenant. Je crois que d'autres mises à jour de votre liste peuvent empêcher cela. À titre d'exemple, les mises à jour du groupe motopropulseur devraient déjà avoir été téléchargées. Ford France n'envoie-t-il tout simplement pas de mises à jour?
 

Benoit8421

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Mais vous avez toujours une mise à jour du module APIM disponible à installer qui devrait avoir été traitée maintenant. Je crois que d'autres mises à jour de votre liste peuvent empêcher cela. À titre d'exemple, les mises à jour du groupe motopropulseur devraient déjà avoir été téléchargées. Ford France n'envoie-t-il tout simplement pas de mises à jour?
Thanks for your help. I'm going to go see the dealer and explain this to him.
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