Post here if you have an active FDRS account and are willing to look up info for others

[CarGuy11]

^^^ His Ford connectivity arrows were not showing consistently on screen so it wasn't communicating with Ford to receive the download. Now that you know what to look for you should receive another update soon.

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[Mike G]

Thank you for replying. The only thing I can think of and I’ve been going back-and-forth with this guy called the car guy 11 and my up and down arrows are working, but I guess the revision 713 of sync does not show phone connection at the top but I have Full bars because I have an AT&T tower in my backyard, but I’m on 5G and I don’t know if their transmitting on 5G is what’s causing the problem. I’m not sure if you’ve got some type of solution. Let me know please thank you other than that, I don’t know what to do.

Did you buy this car recently?

 

[Jerrytball]

Did you buy this car recently?

I bought it maybe a little over a month and a half I’ve got 2000 miles on it now

 

[Mike G]

I bought it maybe a little over a month and a half I’ve got 2000 miles on it now

Did they tell you that the HVJB was replaced?

Ask your service advisor to show you the repair history.

 

[Jerrytball]

Did they tell you that the HVJB was replaced?

When I went to pick up the car the first time and it wasn’t ready they had to keep it for another week waiting for the part they mentioned this part, which everybody knows my car did not have a recall on it, but like I said, I think they borrowed part for my car and put it back on

 

[ROB2337]

You only have these showing and are now on the latest Sync. The update that was failing for you before was done. You should be good to go going forward.

I have not gotten any OTA updates since 23-PU113-UNX-DC , if you have time could you check to see if any have been sent and failed? 3FMTK4SX1NMA26194

 

[Robob]

3FMTK4SX1NMA26194

This is your current list, only history I see in FDRS is when @rugedraw checked its status back on 4/9.

 

[Mike G]

I have not gotten any OTA updates since 23-PU113-UNX-DC , if you have time could you check to see if any have been sent and failed? 3FMTK3SU9NMA41574

Well the last one I see here for that VIN was on the 8th and it was 24-PU0121-FTDI-FX (BCM update for 12V battery management).

 

[Robob]

Also Mike check the VIN from quote, he posted Carguys by accident instead of his. I caught it and fixed in my post.
Getting pretty bad I recognize users by VIN now lol

 

[Mike G]

Also Mike check the VIN from quote, he posted Carguys by accident instead of his. I caught it and fixed in my post.
Getting pretty bad I recognize users by VIN now lol

Now it makes more sense.

 

[jdeve]

I have had a few updates for my new Mach e GT 2023 job 1 since I first asked here on March 17. Can someone check again for me? I would like to see what has changed. 3FMTK4SX6PMA24282

Also, I have asked this in a couple of other places and searched and can't find the answer. How do I know what version of Bluecruise I have? How do I know what release of software I am now on? Thanks for the great service provided here.

 

[ROB2337]

Also Mike check the VIN from quote, he posted Carguys by accident instead of his. I caught it and fixed in my post.
Getting pretty bad I recognize users by VIN now lol

Yah sorry about that. Haha

 

[rugedraw]

I have had a few updates for my new Mach e GT 2023 job 1 since I first asked here on March 17. Can someone check again for me? I would like to see what has changed. 3FMTK4SX6PMA24282

Also, I have asked this in a couple of other places and searched and can't find the answer. How do I know what version of Bluecruise I have? How do I know what release of software I am now on? Thanks for the great service provided here.

BC 1.2 as per your window sticker. You've gotten the 4.x.x updates, 5.1.1 followed by GWM APIm update 23-PU1103-NAT-VCE which is the one that replaced 6.2.0.

 

[jdeve]

BC 1.2 as per your window sticker. You've gotten the 4.x.x updates, 5.1.1 followed by GWM APIm update 23-PU1103-NAT-VCE which is the one that replaced 6.2.0.

Do you know what the one is that failed or why it may have failed? Will I always have BC 1.2? thanks

 

[ROB2337]

Well the last one I see here for that VIN was on the 8th and it was 24-PU0121-FTDI-FX (BCM update for 12V battery management).

Sorry about that I made a mistake with my VIN. Just curious on the connected vehicle OTA page if anything more recent was sent to my car since 23-PU113-UNX-DC . 3FMTK4SX1NMA26194

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