Post here if you have an active FDRS account and are willing to look up info for others

Mike G

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Do you know how to do that because I checked with them and ford and they said it’s all set
Call the BEV team if the dealership won't help you.

They can see what I see on the PTS screen...if they are saying "it's all set" then they don't understand what they're looking at.

Electric Vehicle Team 800-392-3673 or 866-631-3788 x79969
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Mike G

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Could I please get a check on my VIN? Been hoping for new OTAs since November.
Thanks.

3FMTK3R71NMA30391
Just the 1PD powertrain update.
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3R71NMA30391-29-May-24
 

BPMCH

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Mike I called my dealership and they said I gotta bring it back for them to reprogram ? - I called ford and am holding for the fleet department who can maybe help me…guess we shall see. I’ll take it to the dealership to have the non ota updates done but I want to get the ota going so I’ll take a chance with the fleet team
 

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Haven't had any updates since the supercharger update back in March, so I don't have the new sync UI update. My 12v is always charged up when update checks are run at night; curious if there's anything sitting in my FDRS queue yet. Thanks! VIN: 3FMTK3SU8PMA67330
 


tarheelluv

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No OTA updates for me in many months. Will someone please look up VIN 3FMTK4SE9NMA25308 and let me know if you see any problems that would keep me from getting OTA updates? Thanks in advance
 

BPMCH

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Could you please check again for me? They said it has been removed :)
 

Homestead

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My Mach-e premium standard range was built in Nov I believe. I received OTA update regularly since then.
Everything is running well so far.
The last update for was for tesla charging and haven't received anything since then so I am wondering if there are any unseen bottlenecks to getting more updates?
I did receive 6.13 but not 6.14.


Thanks
 
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Randy

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Could I get one more FDRS report? Aaron Ford just came out and did the TSB 21-2171 to fix the 1 pedal fault problem I've experienced since having the CSP 23B50 update done last month.
3FMTK3RM8MMA39349
 

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Could any kind member provide a FDRS report for VIN (edited)?

Thank you so much!
 
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Mike G

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Haven't had any updates since the supercharger update back in March, so I don't have the new sync UI update. My 12v is always charged up when update checks are run at night; curious if there's anything sitting in my FDRS queue yet. Thanks! VIN: 3FMTK3SU8PMA67330
Lots of things available, including a new gateway update:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK3SU8PMA67330-30-May-24
 

Mike G

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Could you please check again for me? They said it has been removed :)
It has indeed....now just waiting for your car to talk to the cloud. I take it you have a schedule set in the car to check daily at a time when you're likely to be driving?
 

BPMCH

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I have the auto update set for 1am but I check all the time lol
 

Mike G

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No OTA updates for me in many months. Will someone please look up VIN 3FMTK4SE9NMA25308 and let me know if you see any problems that would keep me from getting OTA updates? Thanks in advance
I concur. In fact the entire OTA history section is missing from your PTS vehicle status screen.

I recommend you call the dealership and request an appointment to get booked in for a diagnosis to determine why your car is not getting OTAs at all.

You might also want to call the BEV team and ask them to take a look and to coordinate with your dealer service department. Electric Vehicle Team 800-392-3673 or 866-631-3788 x79969

Here's the list of available updates from FDRS:
Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 3FMTK4SE9NMA25308-30-May-24


Also, take a look at the attached SSM and see if you can remember if this has ever happened to you....I think it has :wink:
 

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Mike G

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I have the auto update set for 1am but I check all the time lol
Well checking before today wouldn't have worked because of the Fleet mode thing...but you should see something pop up maybe tomorrow hopefully. I have my car and truck set to check around 0900 when I'm driving it.
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