tgdesrochers
Well-Known Member
- First Name
- Tim
- Joined
- Aug 20, 2021
- Threads
- 6
- Messages
- 52
- Reaction score
- 53
- Location
- Maryland
- Vehicles
- MME
- Thread starter
- #1
Hello people of Mach E forums, I have a fun and maybe unique issue for you. I purchased this car used after my first Mach E (gen 2) was involved in an accident which resulted in insurance totaling the vehicle. When I purchased this one, I saw that the carfax report showed the vehicle was titled to its first owner on Dec 02, 2022. I assumed it was a late model 21. Little did I know it was #198 off the line (I didn't know it was shown in the VIN, call me ignorant or dumb but I didn't know). Fast forward to now. My car has been in and out of the shop since March 2024 for blue cruise and update issues. My update screen shows update 4.2.5 while other gen 1's show current updates or at least not 4.x. Also my warranty went into service in August of 2020, when Carfax shows the first owner regestered in Dec 2022 with 10 miles on the car.
I have spoken to ford corporate, who admits it is strange, and the dealer I purchased it from (who says they have no idea why the warranty started 2 years and 4 months earlier than it was originally titled) who admit that something is off. I've also had it at 3 different ford repair shops in PA and MD with all of them telling me the car cannot be updated past 4.2.5.
I am hoping the good people of Mach E forums can help me figure out a few things:
How can I tell what happened between July 2020 when the car rolled off the factory floor and August 2020 when the car was "put in service" by ford. Then 2 years and 4 months go by with the car accruing 10 miles before it is leased in December of 2022. After 1 year and 4 months the car is then sold by ford at auction as a leased vehicle with 12,400ish miles on it. I purchased it from the dealer who bought it at auction.
I guess, I'm wondering what can be done and if anyone else has dealt with this. How can the car be so far behind and how can I convince the dealership that it needs to be updated, when they tell me everything they have shows it has all the updates it can receive.
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