Post here if you have an active FDRS account and are willing to look up info for others

[Mike G]

Hi,

Just bought a 2022 GT PE last week in Canada. Love the car!!!Pretty sure it’s old software.

How do I best go about getting updates? From what I read it takes a while, or I can use FDRS. If I’m behind a certain level or there is a TSB will the dealer update?

Vin3FMTK4SX0NMA64516

Thanks!?

Congrats on the new car.

Your car shows the TCU modem is both Retail Authorized as well as Fleet Authorized. Some people have had issues with the Fleet Authorized status remaining, as it seems to interfere with the car getting OTAs. Likely it was left in Fleet Authorized status because it was probably in Ford's FCTP program. But you should ask the dealer to have that removed so that it is in Retail Authorized only. When you discuss this with them if you get the idea that they have no idea what you're talking about then you should call the Electric Vehicle Team at 800-392-3673 or 866-631-3788 x79969 and ask them to have the Fleet Authorized status on your TCU modem removed.

Also, since the car was made almost two years ago, if you haven't done so already you should do a Master Reset in Sync to clear out any settings that may have been put into Sync by the dealership and setup FordPass, unless you've already done that. You currently show no OTA history at all, so I'm confident that scheduled updates were not enabled while the car sat on the lot. And your car has a lot to catch up on.

Setup a daily schedule so that your car checks for updates. If you don't start seeing updates roll in this week or next week then I think you need to schedule a service visit to have your car 'caught up' because some cars have gotten so far behind that they were 'stuck' until things like the gateway (GWM), APIM (Sync), and the powertrain modules were updated to the latest revisions at least.

On a list like this you always start with the GWM, APIM, and TCU if available, before starting on anything else. Just so you know.

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[Mike G]

Can I please get a check?

vin: 3FMTK4SE2PMA44592

Thanks!

 

[Mike G]

Hello friends. Can you please check if there are any updates for my car including Sync?
3Fmtk3Su2Mma09256

You're looking at a set of powertrain updates (PCM, ABS, BECM, SOBDM, SOBDMB, SOBDMC), a body controller (BCM) update, a driver's seat module (DSM) update, a digital audio processor (DSP) update, a Bluetooth module (RFA) update.

The mystery of why you show a power steering (PSCM) update but not the image processing module (IPMA) update that normally would go with that is explained by the fact that you have a GVMS warning on your IPMA due to the configuration being incorrect (as compared with Ford's server). That's what that gray hatched pattern on the IPMA tile above means.

And the likely reason you have an IPMA with a GVMS block on it is that when a PMI was done on your IPMA back on February 5th of this year the tech doing the programming attempted to do the work without sufficiently charging your 12V battery first (according to the screenshot from that session below) and the configuration ultimately failed.....but they gave the car back in that condition anyway. So if you're having issues with things related to the IPMA, like lane keeping or Bluecruise, etc. that's probably why.

 

[Mike G]

Hi I have a 21 premium 4x and haven't gotten a update in awhile was called and told to come in for a service of software updates but low and behold I am over mileage and so told won't do the updates. So posting here to hopefully get some info.

Thanks in advance
VIN: 3FMTK3SU0MMA08817

Here's what's available in FDRS right now.

It's possible there could be more show up after things like the powertrain got updated. Some updates are dependent on others being done first, and they become available after what's currently in the list is updated.

 

[Mike G]

Haven't seen a new APIM update since 6.14 rolled out. Guessing this is new in FDRS? @Jeff-NoVA do you have the latest update that changes your GUI icons?

I do.

 

[Mike G]

Dealer has spent few days with my car and reporter that all modules are updated now. May I ask for verification? VIN: WF0TK3SU6PMA44239

Since your last service visit was the 25th I can tell you that the PCM and ABS in this list only appeared last Saturday, and wouldn't have been available to update when your car was in. The TCU I'm not sure about. TCUs often follow after an APIM has been updated, like yours was last week. But maybe they just didn't see it, or it didn't show up until the next day, that's possible.

 

[DK_Min]

Woah! Thanks so much Mike! I’ll give them a call today. If I schedule a dealer service would this be covered under warranty? The dealer I bought from is quite far away so I would have to go to another local dealer.

Cheers!

Congrats on the new car.

Your car shows the TCU modem is both Retail Authorized as well as Fleet Authorized. Some people have had issues with the Fleet Authorized status remaining, as it seems to interfere with the car getting OTAs. Likely it was left in Fleet Authorized status because it was probably in Ford's FCTP program. But you should ask the dealer to have that removed so that it is in Retail Authorized only. When you discuss this with them if you get the idea that they have no idea what you're talking about then you should call the Electric Vehicle Team at 800-392-3673 or 866-631-3788 x79969 and ask them to have the Fleet Authorized status on your TCU modem removed.

Also, since the car was made almost two years ago, if you haven't done so already you should do a Master Reset in Sync to clear out any settings that may have been put into Sync by the dealership and setup FordPass, unless you've already done that. You currently show no OTA history at all, so I'm confident that scheduled updates were not enabled while the car sat on the lot. And your car has a lot to catch up on.

Setup a daily schedule so that your car checks for updates. If you don't start seeing updates roll in this week or next week then I think you need to schedule a service visit to have your car 'caught up' because some cars have gotten so far behind that they were 'stuck' until things like the gateway (GWM), APIM (Sync), and the powertrain modules were updated to the latest revisions at least.

On a list like this you always start with the GWM, APIM, and TCU if available, before starting on anything else. Just so you know.

 

[Mike G]

Woah! Thanks so much Mike! I’ll give them a call today. If I schedule a dealer service would this be covered under warranty? The dealer I bought from is quite far away so I would have to go to another local dealer.

Cheers!

You can call the dealer that sold you the car, ask them to get the "Fleet Authorized" removed from your TCU modem. If that doesn't work, you should just call the BEV team instead and tell them about it. They will likely tell you that having that Fleet Authorized setting on your TCU won't keep you from getting OTAs, and if they say that then your response should be "Well the car is two years old, and I haven't gotten one OTA yet so far....so." And then maybe they would work with your local servicing dealer to get your car caught up at Ford's expense...maybe.

 

[Spck83]

Here's what's available in FDRS right now.

It's possible there could be more show up after things like the powertrain got updated. Some updates are dependent on others being done first, and they become available after what's currently in the list is updated.

Would it be a good idea since I never get updates it seems to buy an fdrs license and do myself then you think??

 

[CarGuy11]

Can I get a check? Thx!! 3FMTK3SU9NMA41574

 

[PianoDan0]

You can call the dealer that sold you the car, ask them to get the "Fleet Authorized" removed from your TCU modem. If that doesn't work, you should just call the BEV team instead and tell them about it. They will likely tell you that having that Fleet Authorized setting on your TCU won't keep you from getting OTAs, and if they say that then your response should be "Well the car is two years old, and I haven't gotten one OTA yet so far....so." And then maybe they would work with your local servicing dealer to get your car caught up at Ford's expense...maybe.

I was told I also had Fleet Authorized on my modem. After many attempts with Ford and my dealer, I gave up on trying to get it changed. No one had any idea what I was talking about and it was hard trying to explain that some guy on a forum told me about it.

I think I may have gotten 1 OTA in the year that I've had the car (I don't think the previous owner ever got any), so I guess it's still technically possible to get OTAs with it. I have to believe only getting 1 OTA in over 3 years (I have a 2021) is somehow related though but I also had a lot of stuff messed up with my SW that needed fixing so who knows.

 

[Mike G]

Can I get a check? Thx!! 3FMTK3SU9NMA41574

 

[Mike G]

I was told I also had Fleet Authorized on my modem. After many attempts with Ford and my dealer, I gave up on trying to get it changed. No one had any idea what I was talking about and it was hard trying to explain that some guy on a forum told me about it.

I think I may have gotten 1 OTA in the year that I've had the car (I don't think the previous owner ever got any), so I guess it's still technically possible to get OTAs with it. I have to believe only getting 1 OTA in over 3 years (I have a 2021) is somehow related though but I also had a lot of stuff messed up with my SW that needed fixing so who knows.

On the other hand we have had quite a few people who did manage to get that removed, like within one day of asking, and they started getting OTAs after that. So if you want to reach out to the BEV team.....800-392-3673 or 866-631-3788 x79969

And instead of saying some guy on a forum told you that, it might have been better if you said that Chat GPT told you...apparently that's more believable these days. ?

 

[PianoDan0]

On the other hand we have had quite a few people who did manage to get that removed, like within one day of asking, and they started getting OTAs after that. So if you want to reach out to the BEV team.....800-392-3673 or 866-631-3788 x79969

And instead of saying some guy on a forum told you that, it might have been better if you said that Chat GPT told you...apparently that's more believable these days. ?

Might give that a try again, thanks.

That's true!

 

[CarGuy11]

Nice APIM showed up! Anything on the OTA dashboard?

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