Post here if you have an active FDRS account and are willing to look up info for others

Skytalker

Member
First Name
Luke
Joined
Jul 18, 2024
Threads
0
Messages
7
Reaction score
0
Location
New York
Vehicles
2022 Mustang Mach-E GT Performance Edition
Country flag
Here's the list of available software updates for your VIN from FDRS:
3FMTK4SX5NMA62289-17-Oct-24.jpg

No OTAs in the last 60 days (at least) and your 12V battery is at 75% SOC as of the last time your car reported in.

No real work done on the car for the last few days. Just reading the repair manual.

You may want to tell them to ignore the VDM DTC you have instead of spending a lot of time chasing that down. All GT-PEs get that same error, and to make it go away the tech simply has to connect up with FDRS, and with the car fully on, step through all the drive modes, and then go back to FDRS and "Clear and retest" and the DTC will disappear....until the first time somebody drives the car, and it comes back......this is a 'feature' of the GT-PE and there isn't any real fault. Just so you know. But if they go down that rabbit hole, they can spend a lot of time on a problem that really isn't a problem and won't get fixed this millennium anyway. Bigger fish to fry.

Thanks so much Mike!

They aren't likely to manually do any of these updates for me unless I pay standard labor rate for the time. Am I SOL? Is it likely one of these updates is hung up and stopping the car from its standard OTA process? it's literally been a year since the car updated and sent a notification to fordpass or showed up on the sync screen (last update 10/13/2023). The APIM and IPMA were replaced within a few weeks of the final update.

My apologies for all of the questions, but it has taken hours on the phone with Ford, and many many days at the dealership. I've scoured the forums trying to find a solution.

I really appreciate it.
Sponsored

 

Mike G

Well-Known Member
First Name
Mike
Joined
Mar 27, 2022
Threads
25
Messages
6,458
Reaction score
5,298
Location
N. AL, USA
Vehicles
'23(J1) Mach-E GT-PE, '22 F-150 Lightning, '24 Bronco HLE 2Dr
Country flag
Thanks so much Mike!

They aren't likely to manually do any of these updates for me unless I pay standard labor rate for the time. Am I SOL? Is it likely one of these updates is hung up and stopping the car from its standard OTA process? it's literally been a year since the car updated and sent a notification to fordpass or showed up on the sync screen (last update 10/13/2023). The APIM and IPMA were replaced within a few weeks of the final update.

My apologies for all of the questions, but it has taken hours on the phone with Ford, and many many days at the dealership. I've scoured the forums trying to find a solution.

I really appreciate it.
Your car is talking to the cloud servers because it's sending the daily reports when you drive it.

So communication isn't the problem. It is possible there is a dependency block. If I were investigating, I'd update the SCCM, CMR, and IPMA/PSCM in that order to see if a new gateway popped up. You do have both CMR and IPMA DTCs that would likely get cleared up if those were updated.
 

rugedraw

Well-Known Member
First Name
Javier
Joined
Nov 13, 2023
Threads
0
Messages
2,684
Reaction score
2,443
Location
Miami, FL
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Country flag
@Skytalker To add to what Mike said:

APIM seems to have been properly programmed when they swapped it out. Your car is on Sync 23237 which is not an old version. Your car seems to be communicating with the cloud just fine. You are showing a few pending updates like the SCCM and CMR that should have come OTA by now, but you are not terribly behind, imo.

I went through your entire vehicle history. A dealer updated the DSP on 8/6 and the only other time your vehicle has been updated with FDRS was a few days ago when they did the powertrain updates below:

Ford Mustang Mach-E Post here if you have an active FDRS account and are willing to look up info for others 1729201229468-r


The list of pending updates you have and the Sync version you're on does not coincide with a vehicle that is terribly behind and not getting updates. Perhaps you are not getting notifications when you have gotten something sent....hard to tell since OTA history is only recorded for 60 days at a time. However, you are not terribly behind, imo.
 

Skytalker

Member
First Name
Luke
Joined
Jul 18, 2024
Threads
0
Messages
7
Reaction score
0
Location
New York
Vehicles
2022 Mustang Mach-E GT Performance Edition
Country flag
Your car is talking to the cloud servers because it's sending the daily reports when you drive it.

So communication isn't the problem. It is possible there is a dependency block. If I were investigating, I'd update the SCCM, CMR, and IPMA/PSCM in that order to see if a new gateway popped up. You do have both CMR and IPMA DTCs that would likely get cleared up if those were updated.
Perfect, Thank you so much for your help! I'll bring it up when I pick up the car. I have my fingers crossed.
 

Skytalker

Member
First Name
Luke
Joined
Jul 18, 2024
Threads
0
Messages
7
Reaction score
0
Location
New York
Vehicles
2022 Mustang Mach-E GT Performance Edition
Country flag
@Skytalker To add to what Mike said:

APIM seems to have been properly programmed when they swapped it out. Your car is on Sync 23237 which is not an old version. Your car seems to be communicating with the cloud just fine. You are showing a few pending updates like the SCCM and CMR that should have come OTA by now, but you are not terribly behind, imo.

I went through your entire vehicle history. A dealer updated the DSP on 8/6 and the only other time your vehicle has been updated with FDRS was a few days ago when they did the powertrain updates below:

1729201229468-rb.jpg


The list of pending updates you have and the Sync version you're on does not coincide with a vehicle that is terribly behind and not getting updates. Perhaps you are not getting notifications when you have gotten something sent....hard to tell since OTA history is only recorded for 60 days at a time. However, you are not terribly behind, imo.
Okay, Thank you Rugedraw. I've been wondering if the issue isn't with the car, but with the notifications. There hasn't been a single software popup on the sync screen or in fordpass as an update notification, but the regular notifications for things like tire pressure, remote start, paak, etc, all seem to come in without an issue.
 


Blue highway

Well-Known Member
First Name
Steve
Joined
Oct 15, 2021
Threads
5
Messages
2,701
Reaction score
4,250
Location
Oregon
Vehicles
Mach E Premium SR RWD
Country flag
Mike - I see an IPMA on the list, isn't that the one that takes 3 hours?.... please say i'm misremembering.

One more general question, I updated everything ~6 months ago... BC 1.3 is working on the car. This list of modules looks really similar to what I updated then. Is there a way to see if these are already updated and somehow the mothership didn't record them?

Thanks again for your help.
 
Last edited:

Mike G

Well-Known Member
First Name
Mike
Joined
Mar 27, 2022
Threads
25
Messages
6,458
Reaction score
5,298
Location
N. AL, USA
Vehicles
'23(J1) Mach-E GT-PE, '22 F-150 Lightning, '24 Bronco HLE 2Dr
Country flag
Mike - I see an IPMA on the list, isn't that the one that takes 3 hours?.... please say i'm misremembering.

One more general question, I updated everything ~6 months ago... BC 1.3 is working on the car. This list of modules looks really similar to what I updated then. Is there a way to see if these are already updated and somehow the mothership didn't record them?

Thanks again for your help.
There was a further update for the IPMA and PSCM to refine the BC performance. The IPMA does still take 2.5hrs. PSCM takes 5 mins.
 
Last edited:

Blue highway

Well-Known Member
First Name
Steve
Joined
Oct 15, 2021
Threads
5
Messages
2,701
Reaction score
4,250
Location
Oregon
Vehicles
Mach E Premium SR RWD
Country flag
There was a further update for the IPMA and PSCM to refine the BC performance.
thanks, one last question... do you know if I will have to update to a different set of forscan codes with these updates to keep BC working or will the codes I put in there still work?
 

Mike G

Well-Known Member
First Name
Mike
Joined
Mar 27, 2022
Threads
25
Messages
6,458
Reaction score
5,298
Location
N. AL, USA
Vehicles
'23(J1) Mach-E GT-PE, '22 F-150 Lightning, '24 Bronco HLE 2Dr
Country flag
thanks, one last question... do you know if I will have to update to a different set of forscan codes with these updates to keep BC working or will the codes I put in there still work?
No impact that I’m aware of.
 

UnforAll

Well-Known Member
Joined
Jul 11, 2021
Threads
5
Messages
223
Reaction score
229
Location
northern Virginia
Vehicles
'21 Mach-E 4x Premium IB; '24 Subaru Crosstrek Sport
Occupation
Grad Student
Country flag
I'd ask for clarification on that statement....

Here's the list as of 4:45 CT

3FMTK3SU1MMA02587-16-Oct-24.jpg


EDIT: Just saw Javier's post...I concur. Don't pick up the car. Call ahead and ask what the story is. It's possible the Service Advisor is getting different info from the tech.
So, I called the service advisor at 8:45 this morning (Eastern). The tech had dropped the paperwork off on his desk and he was ready to close it out. We talked and he acted embarrassed about the recall not being done properly and the other FDRS updates not being completed. He said he'd get the tech back on the car.

I thought I saw the car running at some point early afternoon and it has one mile more on the odometer. FordPass, if accurate, shows the car out in the dealer's parking lot.

But, nothing heard from the dealership.

Request a check to see what, if anything, has been done today.

Info for @rugedraw

Thanks!

VIN 3FMTK3SU1MMA02587
 

rugedraw

Well-Known Member
First Name
Javier
Joined
Nov 13, 2023
Threads
0
Messages
2,684
Reaction score
2,443
Location
Miami, FL
Vehicles
2021 Ford F150 Platinum FX4 EB/2023 Bronco Sport Badlands/1991 Mustang 5.0 coupe
Occupation
Auto Sales
Country flag

darkastor

Member
First Name
Gerry
Joined
Oct 17, 2024
Threads
0
Messages
10
Reaction score
4
Location
Minnesota
Vehicles
2021 Mach E Premium AWD extended
Greetings,

I’ve been trying to learn a little bit on the software update side of things for these vehicles especially seeing the recent ford pass update for advance climate control and some android auto updates.

I have a job 1 ‘21 that i became the second owner of over the summer. It seemed like it had gotten most of the updates up to that point but I haven’t seen anything since taking ownership.

How does the pending update list compare to other ‘21s? Do things seem to be functioning well? Any recommendations at this time?

My VIN is: 3FMTK3SU4MMA36961
 

AKV

New Member
First Name
A
Joined
Oct 17, 2024
Threads
1
Messages
3
Reaction score
1
Location
NJ
Vehicles
2021 Mach E, Contour SVT
Occupation
corporate
Newbie here. In process of getting a used 2021 MME 1st edition. Not sure what updates are still required. Would appreciate any assistance I can get. Vin below:

3FMTK3SU4MMA06438

Appreciate you help in advance. Thanks.
Sponsored

 
 







Top