01/03/22 Build Week Chat

[Bello1]

003316 250/540. ER AWD Space White. Dealer confirmed that car has escaped from Mexico! Next step, escape from Kansas City to Atlanta. Progress at least....

Did you get a ship email? Do you have an ETA? Also what dealer are you using?

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[OrchidMania]

Anyone else find that the Ford Tracker has been down over a week

Going to be an interesting email to the Exec offices where they assured me my MME was on a boat leaving Veracruz 3/31, then she said 4/6 what will she say tomorrow. But good for the offices to see or not see the visability of MME from the plant.

 

[Mare]

Convoy delay … new ETA may 3. Ford Marketing can’t tell me where it is, customer service can’t tell me, how is it that no one has access to the DVR but the dealer ? And they aren’t helpful. Very frustrating.

 

[AKgrampy]

[/QUOTE]

Convoy delay … new ETA may 3. Ford Marketing can’t tell me where it is, customer service can’t tell me, how is it that no one has access to the DVR but the dealer ? And they aren’t helpful. Very frustrating.

It only takes a moment to run a VVR. Can’t understand why a dealer would not run one for you. Unless perhaps they have multiple customers making multiple requests.

 

[Zapata]

My dealership contact basically told me yesterday, "don't call us, we'll call you" 72 hours before the MME arrives.

 

[OrchidMania]

Convoy delay … new ETA may 3. Ford Marketing can’t tell me where it is, customer service can’t tell me, how is it that no one has access to the DVR but the dealer ? And they aren’t helpful. Very frustrating.

My dealership contact basically told me yesterday, "don't call us, we'll call you" 72 hours before the MME arrives.

Now that's customer service at it's best!!
I do think the 1800 marketing number is looking at VVR at least the latest line, not the history

 

[Old Fashioned]

Anyone else find that the Ford Tracker has been down over a week

Going to be an interesting email to the Exec offices where they assured me my MME was on a boat leaving Veracruz 3/31, then she said 4/6 what will she say tomorrow. But good for the offices to see or not see the visability of MME from the plant.

I have a theory.

Based on watching the ship schedules, JaxPort schedule and the Port of Veracruz arrivals and departures — our cars are going back and forth between Veracruz and Jacksonville without ever getting unloaded?. Our cars were loaded in Veracruz, went to Port Everglades, Jacksonville, Italy, Providence, Baltimore, Jacksonville, Houston and now back to Veracruz?. Hopefully they’ll unload them when the Grande Mirafiori gets back to Jacksonville in a week?

OR - Maybe they’ll unload them in Veracruz and put them on a train next. My sticker still says Rail 14???

 

[AKgrampy]

My dealership contact basically told me yesterday, "don't call us, we'll call you" 72 hours before the MME arrives.

That is funny only because I am not sure they know when it arrives until the hauler shows up! That may be a bit unfair of me though as the sales manager let me know mine is on a ship heading this way and should be here next week. At the same time they have had vehicles show up that they were not expecting yet.

 

[AKgrampy]

I have a theory.

Based on watching the ship schedules, JaxPort schedule and the Port of Veracruz arrivals and departures — our cars are going back and forth between Veracruz and Jacksonville without ever getting unloaded?. Our cars were loaded in Veracruz, went to Port Everglades, Jacksonville, Italy, Providence, Baltimore, Jacksonville, Houston and now back to Veracruz?. Hopefully they’ll unload them when the Grande Mirafiori gets back to Jacksonville in a week?

OR - Maybe they’ll unload them in Veracruz and put them on a train next. My sticker still says Rail 14???

Yes the hatch module for your deck was not available so they could not open it! Had to go back to the plant.

 

[Zapata]

That is funny only because I am not sure they know when it arrives until the hauler shows up! That may be a bit unfair of me though as the sales manager let me know mine is on a ship heading this way and should be here next week. At the same time they have had vehicles show up that they were not expecting yet.

According to them they know when it gets to a neighboring state before it gets to mine. I don't want to be to specific who until after my purchase is done, but this last interaction was fairly dismissive. I'll write a review after.

 

[Old Fashioned]

I have another theory?

I just received the below email notice today about the Ford annual shareholder meeting May 12th. We’re all getting our cars May 11th so we’ll vote to approve the Executives’ compensation and stock option packages?

 

[AKgrampy]

According to them they know when it gets to a neighboring state before it gets to mine. I don't want to be to specific who until after my purchase is done, but this last interaction was fairly dismissive. I'll write a review after.

Just to let you know my Mach took 21 days to ship by rail from KC to Tacoma!

 

[csnash22]

I am getting pissed now. How can it take a month to ship a built car. Should we get a group of us together and write a mass letter or something? This is nuts.

 

[wombats3]

I have the same ship date. Would be curious if you learn any more. I’m planning to reach out to my dealer on Wednesday to see if they have an update.

I spoke with my dealer today. After shipping 3/26, they told me the car is in Missouri now. They're expecting to get it Monday or Tuesday next week. I'll believe it when I see it.

 

[Larry Paul]

As it is hopeful that many of us will get our cars in the next 30 days, when you do get a car, please if you don't mind, post your build group as this may help others to get a clue when their cars might come.

Thank you!

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